ERNI

Backend Engineer

• Develop and maintain cross-platform mobile applications using .NET MAUI.
• Write clean, maintainable, and efficient code following best practices.
• Participate in code reviews to ensure code quality.
• Troubleshoot and debug applications to optimize performance and user experience.
• Contribute to the design and architecture of scalable and robust applications.
• Assist in the integration of third-party APIs and services.

Mobile Developer, .NET MAUI

Consultant

• Configure and manage the platform’s loyalty program and rewards system (points, tickets, coins, segmentation, bonus rewards, expiration rules, etc.).
• Set up and maintain user management , including registration, account creation, access permissions, and consultant/admin accounts.
• Support content management , including uploading and managing promos, articles, educational content, and campaigns.
• Assist with product management , including uploading and updating product information.
• Provide data exports and reports as requested by stakeholders.
• Configure system settings and functionalities for the local market (homepage, profile, notifications, agreements, retailer/wholesaler views, segmentation, rewards tiering, and other platform features).
• Set up and manage orders and e-ordering functions , including product uploads and special offers.
• Deliver maintenance support , including basic troubleshooting, initial issue identification, classification, and escalation to technical teams.

Application Consultant

Senior Mobile Developer, .NET MAUI

Business Analyst

• Lead business analysis and implementation activities for the rollout of the Electronic Document and Records Management System (EDRMS) across departments and field offices.
• Ensure records management policies are translated into actionable workflows, support the transition to SharePoint-based systems, and drive compliance with institutional standards.
• Support the phased rollout of EDRMS across departments and coordinate with sponsors and focal points to confirm pre-work, readiness, and rollout planning.
• Conduct business process analysis on SharePoint sites, file plans, and workflows; document business requirements for libraries, folder structures, and permission models.
• Design and validate workflows for site creation, metadata tagging, and record lifecycle management; collaborate with the Records Management team to ensure alignment with institutional standards.
• Support site configuration, transitions, and go-live activities; assist in training sessions, workshops, and coaching for EDRMS adoption.
• Monitor rollout progress, milestones, and risks, providing regular reports and updates; maintain documentation of rollout activities and stakeholder feedback.

Senior Business Analyst, EDRMS

• Support the delivery of major enhancements to key IT operations products, including the Management Approval System (MAS) and Board Paper Library (BoardLib), with integration into related systems.
• Review and design business processes, elicit functional and non-functional requirements, and support quality assurance throughout the project lifecycle.
• Conduct requirements elicitation workshops and present findings to stakeholders.
• Elicit, analyze, and document business requirements, translating them into user stories and acceptance criteria.
• Develop project requirements and supporting documents in Azure DevOps.
• Work with the product owner to refine and prioritize the product backlog.
• Engage with stakeholders, developers, and end-users to align requirements and solutions.
• Define and document business processes in consultation with users.
• Design and present potential solutions to stakeholders.
• Collaborate with technical teams on system integrations.
• Support users during User Acceptance Testing (UAT).
• Track and manage bug fixes and issue resolutions.
• Define acceptance criteria and ensure product delivery meets expectations.
• Work with QA teams to validate test scenarios and test cases.

Senior Business Analyst, MAS & BoardLib

• The Senior Business Analyst will support the development and enhancement of digital platforms and data portals.
• Role involves requirements gathering, stakeholder collaboration, solution design, and quality assurance to ensure effective delivery of business and technical solutions.
• Conduct workshops to gather and analyze requirements, translating them into user stories and acceptance criteria.
• Document business processes and requirements in Azure DevOps with proper supporting artifacts.
• Work with product owners to refine and prioritize the product backlog.
• Engage with stakeholders, developers, and end-users to ensure alignment across the project lifecycle.
• Present and validate solutions with stakeholders.
• Collaborate with IT colleagues on system integration requirements.
• Coordinate with the testing team and support User Acceptance Testing (UAT).
• Monitor and manage bug fixes and issue resolution.
• Define and validate acceptance criteria and test scenarios.

Mobile Developer, .NET MAUI

Application Consultant

Senior Mobile Developer, .NET MAUI

Senior Business Analyst, EDRMS

Senior Business Analyst, MAS & BoardLib

Senior Business Analyst, ERDI