Identity & Access Management Analyst
QBE Insurance
Job Level
Senior
About the role
- Lead business analysis and implementation activities for the rollout of the Electronic Document and Records Management System (EDRMS) across departments and field offices.
- Ensure records management policies are translated into actionable workflows, support the transition to SharePoint-based systems, and drive compliance with institutional standards.
- Support the phased rollout of EDRMS across departments and coordinate with sponsors and focal points to confirm pre-work, readiness, and rollout planning.
- Conduct business process analysis on SharePoint sites, file plans, and workflows; document business requirements for libraries, folder structures, and permission models.
- Design and validate workflows for site creation, metadata tagging, and record lifecycle management; collaborate with the Records Management team to ensure alignment with institutional standards.
- Support site configuration, transitions, and go-live activities; assist in training sessions, workshops, and coaching for EDRMS adoption.
- Monitor rollout progress, milestones, and risks, providing regular reports and updates; maintain documentation of rollout activities and stakeholder feedback.
Requirements
- Minimum of 5 years’ experience in business analysis, preferably in records management or SharePoint-based systems.
- Strong understanding of digital records lifecycle, retention policies, and metadata governance.
- Experience with AO 4.08 or similar institutional records frameworks.
- Skilled in workflow design, documentation, and stakeholder coordination.
- Familiarity with SharePoint Online, Power Automate, and AvePoint products.
