Equinix

Account Manager

• Develop and implement market access strategies tailored to the markets, while maintaining and strengthening business relationships with assigned partners
• Identify, recruit, and enable strategic resellers (MSP/SI) aligned with our Alliance Partners
• Collaborate closely with channel sales colleagues to maximize impact
• Oversee the targeting, growth, and closing of joint pipelines and deals
• Measure and report on the success of assigned partners, offering actionable insights to drive performance

Partner Account Manager

Product Marketing

• Continuously monitor enterprise and hyperscale customer needs around AI workloads, latency, security, and sustainability, and convert these insights into value propositions, ideal customer profiles (ICPs), and prioritized segments
• Build and maintain an intelligence framework in collaboration with market and competitive intelligence functions to track disruptive technologies, competitor strategies, pricing models, partner ecosystems, and regulatory shifts; translate findings into concrete GTM plays, market entries, and commercial experiments
• Lead GTM strategy for key products, solutions, and segments, defining target markets, customer journeys, sales motions, channel strategy, and success metrics
• Partner with Revenue Operations, Finance, and Marketing to define and track GTM KPIs and run regular reviews to optimize GTM strategy and plays based on performance data
• Champion continuous improvement by evaluating, testing and scaling new GTM models (e.g., new channel types, land-and-expand motions for AI workloads, vertical-specific plays) and sunsetting underperforming approaches
• Collaborate closely with Product, Product Marketing, Sales, Customer Success, Corporate Development, Finance, and Operations to align roadmaps, launch plans, coverage models, and investments with GTM strategy
• Serve as a primary strategic thought partner to senior leaders on AI infrastructure, cloud and interconnect networking, and data center economics, ensuring GTM decisions reflect market and customer realities
• Support major launches and market expansions from strategy through execution, including segment definition, value propositions, pricing and packaging, channel strategy, and post-launch reviews
• Support the creation of scalable GTM playbooks and sales enablement assets (segment narratives, competitive positioning, objection-handling, and play-by-play guides) to equip field and partner teams.

Senior Director, Go-to-Market Strategy

Manager

• Define and execute the SRE strategy for server operations, aligned with organizational objectives and SLAs.
• Build and mentor a high-performing team of SREs from the ground up, fostering a culture of accountability, innovation, and continuous improvement.
• Develop the team’s roadmap for automation, monitoring, reliability engineering, and operational maturity.
• Partner with engineering, infrastructure, and security teams to ensure seamless delivery and operations.
• Collaborate with cross-functional teams including procurement, supply chain, IBX, and compliance to support operational excellence.
• Manage CAPEX/OPEX expenditures to optimize resource allocation and drive cost-efficiency across infrastructure initiatives.
• Oversee the health, performance, and capacity of server infrastructure, ensuring optimal uptime and efficiency.
• Lead implementation of monitoring, observability, and alerting systems to detect and resolve issues proactively.
• Establish incident response and postmortem practices, ensuring root cause analysis and prevention.
• Develop and enforce operational standards, playbooks, and change management processes.
• Drive automation for provisioning, configuration, patching, scaling, and recovery.
• Identify and implement tools that reduce toil, improve reliability, and increase operational speed.
• Oversee patching, vulnerability mitigation, and compliance for server hardware and OS layers.
• Ensure adherence to security and data protection requirements.
• Manage vendor relationships for hardware, monitoring tools, and infrastructure services.
• Develop and manage the SRE/server operations budget.

Senior Manager, Product Software Architecture and Engineering

Mechanical Engineer

• Join Equinix as a Principal Mechanical Engineer – Driving Operational Excellence Across US-East
• Lead operational improvements by guiding and tracking site teams on system optimization and efficiency initiatives as well as investigate and propose new innovative solutions.
• Provide technical expertise for all of East Operations as well as in design, construction, and sequence of operations to ensure reliability and performance.
• Advise on equipment selection and best practices, supporting internal teams as well as external consultants and contractors as needed.
• Collaborate with regional and global engineering teams to align standards and share best practices, focusing on US-East and AMER operations.

Principal Mechanical Engineer

Risk

• Lead enterprise risk management program and drive risk culture
• Facilitate risk identification, assessment, and quantification
• Collaborate with leadership and board for risk discussions
• Develop ERM dashboards and quarterly risk reports

Senior Manager, Enterprise Risk Management

Data Analyst

• Explores data within one to two files to determine trends and relationships between variables
• Creates basic ad hoc report requests, using insights from data exploration to prepare basic visualizations and PowerPoint reports for clients requesting the data
• Reaches out to client to clarify requests and debriefs with client to explain data insights and confirm report
• Requests accounts for new joiners and trains them on analytics tools
• Contributes to periodic audits of data within business systems/platforms
• Performs follow-up checks to ensure data quality and accuracy
• Downloads required data and creates pre-defined reports as per defined schedule
• Delivers reports to stakeholder group and answers questions pertaining to the report

Reporting and Analytics Analyst

Operations

• Queue Management / Reporting
• Reviews work orders in the queue and works on moderately difficult requests by adhering to commitment times
• Supports cross-functional teams to collaborate on customer tickets
• Ensures any necessary reporting is complete and accurate; supports ad-hoc reporting requests
• Actively provides input and makes recommendations to processes
• Maintains detailed written records of all work activity
• Updates local asset databases and other systems Installations
• Handles moderately difficult rack and stack customer equipment tickets
• Able to read moderately difficult installation spreadsheet plans and supports implementing installations accordingly
• Supports the installation of moderately difficult installs, which may include: - overhead cable trays, cage mesh, cabinets, and cable management/support systems; circuits for fiber terminations; cable distribution trays, cabinets, and cable management/support systems; and performs tape changes and back-up necessities
• Recognizes and raises capacity concerns for infrastructure expansions needs and cabling where needed
• Performs quality checks on both cross-connects and on-site support tickets and recommends improvements Cross-Connect
• Supports moderately difficult data center cross-connect work, requiring substantial understanding of operating procedures for: installs, terminations, modifications, and testing
• Installs and tests moderately difficult cross-connect circuits, which may include: switched, multiplexed, etc. Testing / Troubleshooting
• Supports moderately difficult operating testing of layer 1, 2 and 3 cross-connect certification testing
• Supports the troubleshooting of moderately difficult circuits (i.e., switched, multiplexed, etc.)
• Escalates more advanced circuits and supports as needed
• Works with customers to troubleshoot issues and uses experience gained to recommend solutions Stakeholder Partnership
• Monitors stock levels and proactively addresses needs for materials with proper teams
• Provides escalated work order support, and supports dispatch of alarms
• May provide back-up support to security personnel, if needed Customer Management
• Supports customer satisfaction through timely and precise order execution
• Delivers a high level of service and an excellent customer experience when interfacing with customers
• Provides support with time expectations on new deployments and existing alterations
• Supports customers on-site by through access control and escorting services Point of Contact (POC) for supporting moderately difficult customer requests, exceptions or escalations Projects
• Supports and partners with team members on projects as directed
• Coordinates vendors for various Data Center related projects
• Performs quality assurance on new customer installation or deployments Training
• Completes all assigned training in a timely manner
• May provide guidance and support to more junior team members and new hires

Data Center Customer Operations Engineer IV

Software Engineer

• Analyzes business requirements/functional designs
• Reviews, analyzes and gives feedback on requirements/functional designs
• Participates in architectural review process
• Designs for larger enhancements and projects
• Develops and maintains code for larger enhancements, projects and integrations
• Conducts code performance analysis and tuning
• Develops unit and cross functional tests, develops test strategies, executes test cases, logs issues, manages issues, recommends testing frameworks and records and runs automated test scripts
• Defines deployment and release guidelines
• Captures, consolidates and maintains inventory of production applications, flows and systems for all the software engineering verticals

Applications Developer

Administrative Assistant

• Provides specialized analytic, administrative and clerical support to executives, managers and staff for an area or department.
• Coordinates activities between departments and outside parties.
• Manages complex calendars, messages, business travel, appointments, and special event arrangements.
• Contacts company personnel at all organizational levels to gather information and prepares reports, providing direction to more junior staff.
• Analyzes problems, determines approach, compiles and analyzes data.
• Prepares reports and makes and implements recommendations.
• Researches, compiles and proofreads documents, spreadsheets, presentations, emails and other correspondence.
• Purchases and manages department office supplies and incoming/outgoing mail.
• Responsible for maintaining department or office budgets.
• Coordinates special projects as needed.

Senior Administrative Assistant

Product Manager

• Lead engagement with customers’ design and operations SMEs to establish Technical and Operational requirements
• Communicate effectively with senior business collaborators to ensure designs meet customers’ needs
• Own and maintain core xScale Product reference designs
• Collaborate with Sales Engineering to represent the technical capabilities of the products

Director, Product Management – xScale

Procurement

• Acts independently to develop category strategies that align with organizational objectives and leverage market insights
• Develops and coordinates strategic partnerships with key suppliers and stakeholders driving innovation and value creation
• Ensures alignment of category strategies with overall business goals
• Identifies and executes improvements in related processes.
• Apply best practice to eliminate unnecessary duplication and complexity across multiple Products/ Solutions
• Supports our Legal Procurement team, in the creation & development of Framework Contracts to comply with regional/global requirements.
• Supports internal stakeholders in the management of the supplier relationship to drive continuous improvement across all aspects of the end to end process.
• Complete of on-boarding 'due diligence' for new Suppliers, and approves new Supplier creation requests
• Responsible for allocated Supplier Relationships and Supplier ranking and risk measures
• Creates and maintains long-term partnerships with suppliers to foster two-way feedback (Supplier Relationship Management).
• Actively manages and optimizes supplier performance, including continuous improvement in quality, service, and delivery, integrating innovations, obsolescence and reduction in total cost of ownership.
• Share Intelligent Sourcing data and Supplier Delivery & Relationship Performance with Stakeholders
• Performs supplier ranking scores & applies risk mitigation strategies
• Tracks target deliverables including contract awards, suppliers created / de-activated, supplier relationship performance, cost savings, and cash release.
• Provides monthly reports
• Uses broad expert knowledge to lead business critical negotiations with top-tier suppliers, optimizing terms and fostering long-term relationships.
• Drives transformation in strategic sourcing processes, leveraging technology and analytics.
• Champion best practices in sourcing across the organization
• Collaborates with appropriate stakeholders to issue Category RFPs. Demonstrates execution.
• Communicates extensively with internal and external stakeholders
• Identifies, negotiates & delivers Total Cost of Ownership improvement opportunities across category.

Senior Category Manager

• Identify power development opportunities within region to meet DC build timelines
• Own relationship with current and potential utility partners
• Oversee the management and negotiation of utility connection agreements
• Manage agreements with Independent Power Producers (IPPs)
• Evaluate options for On Site Power Generation & storage
• Assist in the development and execution of strategies for power availability across Equinix facilities
• Monitor and analyze energy markets and regulatory changes
• Provide expert guidance on regional power strategy
• Contribute to power strategy for new and existing developments
• Collaborate with legal team for compliance with contracts
• Identify and mitigate risks associated with power procurement

Senior Manager – Data Center Regional Power Development

Security Engineer

• The FSO will process and review personnel security clearances and maintain all security documentation, files, and clearance and suitability rosters in accordance with government requirements.
• Conduct phone and in-person Security Pre-screens, documenting information and tracking of each screen results as well as reporting results to support teams.
• Demonstrate independent judgment, strong customer service, and communication skills in reviewing security clearance paperwork and visit authorization letters to various government agencies.
• This position will be required to populate the company database of clearance processing candidates, providing data as needed.
• Provide, track the progress of and submit completed security forms as well as follow-up with adjudication team for status updates daily or weekly as needed.
• Maintain personnel and facility security clearances.

Facility Security Officer

• Design and lead a unified GTM operating model that connects strategic planning to frontline execution—anchoring end-to-end commercial performance
• Align segmentation, coverage, sales motions, pricing discipline, and lifecycle execution with enterprise objectives and regional priorities
• Serve as the central integrator across Marketing, Sales, Customer Success, Product, and Finance to ensure coordinated, data-led execution
• Lead a senior leadership team comprising Revenue Operations, Sales Operations, Enablement, Compensation, Deal Desk, GTM Transformation and Commercial Operations
• Set vision, strategy, and performance goals across GTM Operations; ensure interlock cohesion, and accountability among functional leads
• Foster a culture of empowerment, collaboration, and continuous improvement within the team and across the CRO organization
• Oversee the GTM Deal Desk function, including BID, to drive disciplined deal execution and scalable commercial support
• Drive system-wide clarity on role accountability and value inflection points across Marketing, Sales, and Customer Success

SVP, GTM Operations

• Manage the creation of channel sales strategy and annual operational plan to deliver sales targets and associated KPI.
• Act as a trusted advisor to senior leadership within the sales leadership team, providing insights and recommendations to optimize performance and drive revenue growth.
• Utilize data analytics and advanced insights to monitor sales productivity & performance metrics, identifying and driving opportunities for improvement that directly impact revenue.
• Proactively identify and lead regional and global initiatives to innovate, define and streamline global channel processes, to run simpler, drive greater operational efficiency, effectiveness and compliance.
• Establish, evolve and monitor KPIs for channel and channel operations, monitoring progress against plans in regular meeting forums and driving corrective actions as needed to achieve revenue and other KPI targets.
• Champion the voice of the channel ensuring that channel sales feedback informs operational strategies and initiatives, in context of our overall strategic moves and enablers.
• Lead, mentor, and develop a high-performing team, fostering a culture of excellence, accountability, and continuous improvement.