Equinix

Director, Enterprise Change Delivery

Equinix

full-time

Posted on:

Location Type: Hybrid

Location: Toronto • Canada

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Salary

💰 CA$166,000 - CA$248,000 per year

Job Level

Lead

About the role

  • Partner with executive sponsors and program leaders on the company’s most critical enterprise priorities and programs
  • Ensure change management is integrated into the planning, execution, and sustainment of enterprise programs
  • Focus change efforts on initiatives that materially impact enterprise outcomes, speed, and customer experience
  • Align change strategy with the intent and objectives of enterprise programs such as Lead-to-Cash
  • Serve as the change lead for priority enterprise programs, working directly with program, business, and delivery leaders
  • Design and execute practical, outcome-oriented change approaches tailored to each program
  • Ensure new processes, systems, and ways of working are adopted and utilized as intended
  • Embed change considerations into operating rhythms, roles, and performance expectation
  • Own adoption and utilization outcomes for enterprise programs
  • Ensure changes are embedded into day-to-day operations and sustained beyond program completion
  • Identify and address behavioral, organizational, and operational barriers to adoption
  • Partner with leaders to reinforce accountability for sustained change
  • Partner with executive sponsors and senior leaders to build alignment and visible sponsorship
  • Define and track change, adoption, and utilization metrics for enterprise programs
  • Partner with Value Management to validate that adoption is driving expected outcomes
  • Identify gaps between program delivery and realized value and recommend corrective actions
  • Provide transparent reporting on change effectiveness for enterprise initiatives

Requirements

  • 10–12+ years of experience leading change and adoption for large-scale enterprise programs
  • Proven experience working on complex, cross-functional initiatives with executive visibility
  • Experience partnering closely with program, business, and technology leaders
  • Bachelor’s degree in Business, Organizational Development, or equivalent experience
Benefits
  • Employee Assistance Program : An Employee Assistance program is available to all employees.
  • US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.
  • - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.
  • - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge.
  • Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members.
  • - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA).
  • - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
change managementprogram managementadoption metricsprocess designoutcome-oriented approachesperformance trackingcross-functional initiativesvalue managementreporting on change effectiveness
Soft Skills
leadershipcommunicationcollaborationaccountabilitystrategic alignmentproblem-solvingorganizational awarenessstakeholder engagement