Entrepreneurs'​ Organization

Growth Marketing

• The Manager, Membership Growth is responsible for driving and executing growth strategies for membership at both regional and chapter levels.
• Collaborating closely with member leaders and regional staff teams, the Manager tailors and implements localized recruitment initiatives.
• Key responsibilities include optimizing chapter growth through data-driven analytics, tracking and assessing growth metrics, and engaging in a variety of market growth activities.
• This role requires a high degree of collaboration with member leaders and staff across multiple functions and regions to leverage existing EO products and programs for growth.
• The Manager, Growth is instrumental in achieving EO’s ambitious growth objectives by fostering a dynamic and supportive environment for current and prospective members, ensuring sustained organizational expansion and success.

Manager, Growth – US & Canada

Risk

• Lead the organizational approach to member-facing policies and procedures
• Serve as a trusted advisor to the Chair of the Governance Committee
• Triage Governance complaints and potential legal issues
• Manage proactive and reactive changes to EO’s governing documents
• Develop strategies to mature policies and processes in governance and risk disciplines
• Manage critical incident reporting according to management’s risk framework
• Conduct train-the-trainer programs for the Governance Committee members
• Develop and deploy training for chapter leaders on chapter governance framework

Senior Director, Governance

Manager

• Manages a portfolio of chapters throughout the region, building relationships with chapter members, and helping to provide valuable member experience.
• Serves as a main point of contact in collaboration with the rest of the team for Presidents, Chapter Staff, and Boards of those chapters, partnering with them to resolve all questions and concerns.
• Helps chapters with a variety of issues throughout the year with the main goal in mind of putting the chapter in the best possible position to succeed.
• Provides clear and concise communication regarding the direction and requirements of EO to the chapters, including ensuring proper representation of the EO brand by local chapters.
• Attends Chapter Chair and Chapter Staff calls to stay informed about challenges, support real-time decision-making, and strengthen chapter engagement.
• Promotes Healthy Chapter practices in alignment with organizational standards, and keeps chapters informed on upcoming opportunities and resources.
• Partners in chapter strategic planning and execution during annual summit meetings, monthly area calls, and other scheduled events.
• Provides administrative support to chapters, ensuring key discussions, decisions, and follow-up items are well-documented to streamline communication and improve regional alignment.
• Tracks chapter progress and providing insights that help drive better decision-making at the regional level.
• Serves as the staff liaison to the regional Area Directors and supports them in delivering support to their assigned chapters.
• Promotes the hosting of Strategy Summits annually; attends summits and supports all chapters in developing productive plans for the year ahead.
• Supports the onboarding process for new chapters as needed.
• Stimulates growth strategies within the chapters through various retention strategies.
• Maintains connection and collaborates with Member Service Center and Concierge to elevate communication throughout the region.

Communications

• Advise Interim Executive Director/CEO and Senior Leadership Team on communications to professional staff and Global Board
• Structure and lead regular cadence of meetings with the CEO around key organizational events and dates
• Structure and lead regular engagement with leadership teams to integrate their views into CEO’s understanding of staff pulse
• Partner on employee engagement and pulse surveys and related action plans
• Identify gaps in staff understanding and connect staff across the organization
• Guide/support leadership communications (all-staff emails, talking points, FAQs) and announcements related to organizational change
• Create content and provide ghostwriting support for CEO and E-Team
• Ascertain goals, timelines and key messages for board communications and meeting readouts
• Collaborate with Marketing & Communications team, supporting crisis communications and projects
• Plan and execute monthly all-staff meeting (GSM): agenda, manage speakers, host meeting, produce recap
• Serve as power user/expert for internal communications and project management platforms (Teams, Assembly, Monday.com)
• Measure effectiveness of internal communications by collecting feedback, monitoring analytics, and generating reports
• Recommend improvements on internal platforms and encourage staff to leverage internal communications tools

Senior Director, Executive and Internal Communications

• The Director will advise EOs Senior Leadership Team and VP, People and Culture on communications to EOs professional staff and the Global Board of Directors, keeping both groups informed of plans, changes, and EO operations.
• Lead efforts to facilitate information flow and culture building at the institutional level; develop leadership communications, announcements, and materials.
• Build alignment and execute on ideas to strengthen staff peer-to-peer communication, knowledge sharing, and community building using internal platforms.
• Develop communication materials for all-staff events or recruitment efforts (templates, agendas, slides, or talking points); meet with senior leaders to review and prepare as needed.
• Advise and support EOs Senior Leadership Team, including CEO, COO, Chief Membership Officer, CMO, SVP Products, and SVP Technology in developing communications plans and messaging materials that will proactively inform and engage EOs professional staff and Global Board, especially during transitions and annual planning.
• Maintain high level of professionalism from C-suite experience; handle sensitive information and maintain confidentiality.
• Serve as a power user for internal communications and project management platforms (Teams, Assembly, Monday.com) and other tools.
• Measure the effectiveness of internal communications by collecting feedback, monitoring analytics, and generating reports.
• Continuously encourage EO staff to leverage EOs internal communications tools to share news and contribute to culture building.
• Provide thought leadership in culture and communication-related People & Culture activities (engagement surveys, employer branding, Global Staff Week, and distribution of policies).
• Additional duties as required.