ENSEK

People Operations

• Lead and continuously improve core People Operations processes, ensuring they are efficient, compliant, well-controlled and enhance the employee experience.
• Own people data quality, HR systems, reporting and insight, translating trends and risks into clear recommendations and practical action.
• Act as a senior subject matter expert for people systems, process governance, operational policy, compliance, payroll, benefits and employee relations queries.
• Partner with People colleagues, Finance, managers and leaders to deliver consistent, fair and effective people processes.
• Support and, where appropriate, lead employee relations activity, including investigations, performance, grievance, capability, absence and disciplinary processes.
• Manage payroll and benefits operations in partnership with Finance, providers and internal stakeholders.
• Support company-wide people cycles, including performance, development, engagement, compliance and policy review activity.
• Maintain people policies, templates, process maps and guidance materials, ensuring alignment with legislation and internal governance standards.
• Lead or contribute to People projects that improve employee experience, manager enablement, data integrity and operational effectiveness.
• Coach and support People Operations colleagues, helping to raise standards and build capability across the function.

Senior People Operations Partner

General

• Own the identification, prioritisation and delivery of improvement initiatives when deployed to customers and ENSEK business unit activity.
• Define and adapt Customer Excellence frameworks, tools and methodologies to suit complex customer environments and to support identified improvement opportunities.
• Support reductions in hand‑offs, rework, and failure demand through first‑time‑right approaches.
• Help embed agreed improvements into business‑as‑usual operations to ensure sustainability.
• Build strong working relationships with customer and ENSEK stakeholders through collaborative delivery.

Customer Excellence Specialist

• Design and deliver change strategies for Ignition implementations and transformations, ensuring approaches are proportionate to customer context, scale, and complexity.
• Work embedded within customer operational teams during critical phases (go-live, major releases, process changes) to drive adoption and embed new ways of working.
• Apply recognised change management frameworks to Ignition transformation activities, balancing rigour with pragmatic delivery.
• Lead change activities across multiple concurrent customer engagements, managing priorities and ensuring timelines are met.
• Drive high adoption rates of Ignition platform capabilities through targeted stakeholder engagement, training programmes, and adoption campaigns.
• Use operational data, KPIs, and performance metrics to identify adoption barriers, measure change effectiveness, and guide intervention priorities.
• Act as a trusted change advisor to customer operational teams, training leads, and continuous improvement functions.
• Monitor and report on change performance, adoption metrics, and customer readiness, using data to refine approaches and inform stakeholder decisions.

Change Management Specialist

Engineer

• Demonstrate a growth mindset, actively seeking feedback and opportunities to improve.
• Foster psychological safety by welcoming diverse opinions and contributing respectfully.
• Take ownership of assigned tasks, ensuring proactive communication and follow-through.
• Demonstrate resilience and adaptability when facing challenges.
• Understand product purpose and customer value, incorporating this understanding into daily work.
• Use threat and vulnerability data to inform technical decisions, strategic direction and remediation plans.
• Maintain awareness of the commercial and security landscape, ensuring solutions are cost-conscious and proportionate.
• Leverage external and internal threat intelligence to proactively inform design decisions, incident response, and remediation planning.
• Translate threat landscape intelligence into actionable plans, ensuring appropriate horizon scanning aligned with company growth objectives.
• Support and continuously improve Security Incident processes to enable the organisation to respond at pace.
• Drive improvement in ENSEK's vulnerability management programme and associated processes.
• Communicate threats and risks clearly to non-technical stakeholders, enabling streamlined and prioritised remediation
• Continuously identify evolving threats to the organisation's security perimeter.
• Assess technical designs using threat modelling methodologies (STRIDE, PASTA, DREAD, etc.) to embed security at the design stage of the Secure Software Delivery Life Cycle.
• Drive ENSEK's Vulnerability Management Assessment processes to meet complex and evolving regulatory requirements.

Senior Threat and Vulnerability Engineer

Engineering Manager

• Team leadership: Line manage, mentor and grow a team of platform engineers and SREs. Build a high‑performing, psychologically safe culture that values learning, accountability and continuous improvement.
• Technical strategy & delivery: Define and execute the platform roadmap including compute, networking, storage, CI/CD and Kubernetes‑based services. Balance technical debt, reliability work and new feature delivery.
• Reliability & SLAs: Own SLIs/SLOs for platform services, drive reliability programmes, and ensure teams meet agreed availability and performance targets.
• Observability & incident management: Champion end‑to‑end observability (metrics, tracing, logging), lead major incident responses, and run blameless post‑incident reviews with actionable RCA and follow‑through.
• Automation & infrastructure as code: Promote automation-first approaches for provisioning, deployments and runbook automation using IaC and CI/CD best practice.
• Security & compliance: Work closely with InfoSec to embed secure configurations, secrets management and compliance controls into the platform lifecycle.

Software Engineering Manager – Platform

Compliance

• Support the Head of GRC in developing, implementing and maintaining the organisation’s governance framework to support effective oversight, accountability and decision-making.
• Oversee co-ordination and management of corporate policies, procedures and standards to ensure consistent and controlled business operations.
• Promote alignment between governance processes, organisational strategy, ethical standards and business objectives.
• Help develop and maintain the enterprise and operational risk registers, identifying emerging risks, and ensuring appropriate mitigations are in place.
• Maintain the organisation’s compliance framework, ensuring adherence to legal, regulatory, contractual and internal requirements.
• Support the companies audit lifecycle: scoping, scheduling, fieldwork coordination, findings management, corrective action tracking, and reporting.
• Drive a culture of continuous improvement across all certified management systems, embedding assurance disciplines into day-to-day operational practice.

Senior Governance, Risk & Compliance Manager

Data Analyst

• Translate business questions into clear analytical problems with defined scope and expected outcomes.
• Independently query data using SQL and analytical tools to produce clean, reliable datasets for analysis.
• Build and maintain dashboards and reports that support decision making across teams.
• Validate outputs through checks, comparisons, and clear documentation to ensure accuracy and trust.
• Communicate insights in practical, accessible terms to both technical and nontechnical audiences.
• Work closely with stakeholders to understand their objectives and ensure analyses meet their needs.
• Apply appropriate statistical techniques for common analytical problems and explain uncertainty clearly.
• Ensure dashboards and reports remain up to date, accurate, and aligned with current metric definitions.
• Follow data governance, security, and compliance standards when handling sensitive information.
• Contribute to improving analytical processes, documentation, and team knowledge sharing.

• Frame ambiguous business problems into structured analytical questions and define the right approach.
• Lead the design and delivery of high impact analyses, ensuring outputs are statistically sound and decision‑ready.
• Build scalable, reusable analytical datasets and dashboards that support cross team decision‑making.
• Improve analytical modelling practices, ensuring consistency, clarity, and alignment with business logic.
• Provide constructive feedback and coaching to analysts to raise team capability.
• Partner with stakeholders to align analytical work with strategic goals and influence data‑led decision making.
• Identify and resolve complex data discrepancies, ensuring metric definitions remain consistent and trusted.
• Communicate uncertainty, limitations, and trade-offs clearly to senior stakeholders.
• Lead improvements to analytical processes, documentation, and validation practices.
• Ensure compliance with data governance, security, and responsible use standards across analytical work.