About the role
- Accurately submit orders and ensure all necessary documentation is completed and filed appropriately.
- Coordinate and complete all paperwork required for product fittings, order processing, and compliance.
- Serve as the primary point of contact for patient correspondence related to Regen product fittings and support.
- Communicate and collaborate with Enovis’ internal order processing team to ensure timely and accurate processing.
- Provide ongoing administrative support to Territory Managers to assist with day-to-day operational needs.
- Manage and support VA submissions by preparing, tracking, and submitting required documentation.
- Collaborate closely with the regional team to streamline submission processes and meet critical deadlines.
- Conduct consistent follow-up ("chasing") on outstanding paperwork, approvals, and scheduling matters.
- Schedule patient appointments and coordinate documentation to ensure seamless service delivery.
- Maintain accurate records and logs of communications, orders, and support activities.
- Proactively identify and resolve delays or gaps in paperwork, order progression, or patient coordination.
Requirements
- High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
- 1–3 years of experience in administrative support, healthcare coordination, customer service, or a related field.
- Strong organizational skills and high attention to detail.
- Excellent written and verbal communication skills.
- Ability to manage multiple tasks and deadlines in a fast-paced environment.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and basic data entry systems.
- Comfortable working independently and as part of a remote or hybrid team.
- Ability to maintain confidentiality and handle sensitive information professionally.
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Spending and Savings Accounts
- 401(k) Plan
- Vacation, Sick Leave, and Holidays
- Income Protection Plans
- Discounted Insurance Rates
- Legal Services
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
administrative supporthealthcare coordinationcustomer servicedata entry
Soft skills
organizational skillsattention to detailwritten communicationverbal communicationtime managementproblem-solvingconfidentiality
Certifications
high school diplomaassociate's degreebachelor's degree