Channel Manager
Empathy
Job Level
Mid-LevelSenior
About the role
- Build and maintain relationships with consultants, brokers and carrier distribution representatives on a local, regional and national level in your designated territory.\n
- A subject matter expert, you provide channel education, enablement and field support, surfacing insights to improve product positioning and partner relevance.\n
- Establish and maintain structured engagement cadence with top priority partners and firms\n
- Drive sales growth by making trusted partner introductions that lead to qualified pipeline\n
- Activate consultants and carrier teams to help Empathy earn finalist positioning and sales influence\n
- Exercise your expertise to support sales team with partner warm-ups, joint calls, and proposal strategy\n
- Build and manage territory-level account mapping across partner ecosystems\n
- Ensure all partner interactions and opportunity influence are tracked in Salesforce within the SLA\n
- Monitor and report on partner health, referral activity, and growth trends\n
- Nurture and progress deals by working with Sales Executives and Marketing on activations and campaign strategies
Requirements
- 5+ years experience in a Brokerage Firm or Consulting house working with Employee Benefits in an account management capacity or producing capacity.\n
- Experience in Health Tech is a plus.\n
- Experience working with brokers, consultants, and life insurance carrier reps\n
- Strong understanding of channel influence, referral models, and the indirect sales cycle\n
- Proven track record of building relationships that convert to real opportunity\n
- Proficiency with Salesforce and benefit enrollment platforms like BenefitFlow\n
- Holds an active Life and Health license in at least one state\n
- Strong communicator, operator, and executor with a bias for action\n
- Deep belief in Empathy’s mission and care-driven model\n
- Account management, producing experience
