Channel Manager
Empathy
Job Level
Mid-LevelSenior
About the role
- Build and maintain relationships with consultants, brokers and carrier distribution representatives on a local, regional and national level in your designated territory.
- A subject matter expert, you provide channel education, enablement and field support, surfacing insights to improve product positioning and partner relevance.
- Establish and maintain structured engagement cadence with top priority partners and firms
- Drive sales growth by making trusted partner introductions that lead to qualified pipeline
- Activate consultants and carrier teams to help Empathy earn finalist positioning and sales influence
- Exercise your expertise to support sales team with partner warm-ups, joint calls, and proposal strategy
- Build and manage territory-level account mapping across partner ecosystems
- Ensure all partner interactions and opportunity influence are tracked in Salesforce within the SLA
- Monitor and report on partner health, referral activity, and growth trends
- Nurture and progress deals by working with Sales Executives and Marketing on activations and campaign strategies
Requirements
- 5+ years experience in a Brokerage Firm or Consulting house working with Employee Benefits in an account management capacity or producing capacity. Experience in Health Tech is a plus.
- Experience working with brokers, consultants, and life insurance carrier reps
- Strong understanding of channel influence, referral models, and the indirect sales cycle
- Proven track record of building relationships that convert to real opportunity
- Proficiency with Salesforce and benefit enrollment platforms like BenefitFlow
- Holds an active Life and Health license in at least one state
- Strong communicator, operator, and executor with a bias for action
- Deep belief in Empathy’s mission and care-driven model
- Account management, producing experience
