Emerson

Program Manager

• Leads project teams in the creation of actionable deliverables to facilitate execution, including project plans, decision logs, risk logs, communications plans, and performance measures
• Build strong partnerships with internal & external stakeholders to drive adoption and deliver desired business outcomes
• Provide strong analytical thinking for existing business problems, working with stakeholders to clearly identify business requirements to enable business capabilities
• Achieve project results leveraging project management, process design, and change management methodologies
• Develop policy and business rules that efficiently govern processes globally while accounting for regional differences
• Develop and execute right-sized change management plans to prepare, equip, and support individuals through change
• Leverage continuous improvement and process analysis methodologies to analyze complex processes, identify gaps, and design new, effective business processes
• Identifies obstacles to change and recommends corrective action
• Effectively communicate to all levels – from senior management to individual contributors

Mechanical Engineer

• Collaborate with multi-disciplinary hardware engineering teams to develop Test and Measurement products
• Own all aspects of digital board-level design, including schematic entry, layout guidelines, signal integrity simulations, and prototype validation
• Develop and execute plans for prototype hardware bring-up and board-level validation
• Be the voice of digital design in project meetings by estimating the level of effort for design tasks, providing input on the status of work, and proactively raising technical concerns.

Senior Signal Integrity Design Engineer

Outside Sales

• Accountable for the direction, coordination, and growth of all utility market sales through direct customer contact and close coordination with local ProTools Territory Managers.
• Working in a matrix-managed environment which includes providing coaching and direction to regional Territory Managers.
• Performing field product demonstrations, training, & technical support with end-users and distribution channel partners.
• Driving strategic new products sales and solutions to expand markets and share.
• Developing, presenting, and executing annual business plans to deliver incremental sales growth.
• Developing and Managing a monthly/yearly sales forecast.
• Developing and owning relationships with both Key Distributor Partners and End Users.
• The subject matter expert for the product, applications, and pricing program for your given market.
• Supporting regional & national organizations through training and special projects execution.

Territory Sales Manager

Application Engineer

• User interface design
• System architecture design
• Writing application code
• Creating unit and integration tests
• Testing of created applications
• Profiling and optimizing applications
• Working in a team
• Refining the software development process
• Code reviews and support less experienced team members
• Working with technology and marketing team to create a realistic software development plan

Android Application Engineer

Operations

• Ensure customer satisfaction and provide professional customer support by understanding variety of NI departments, processes, and applications
• Engage both in pre-sales and post-sales activites
• Intake and process customer inputs (POs/calls or RFQ) from multiple sales channels with consistent speed and accuracy using Oracle system, Outlook, and other internal business applications.
• Accurate customer purchase order process by keeping SLAs
• Adhere to a determined work schedule to assure proper coverage based on business needs and according to daily workload distribution.
• Help knowledge workers develop their KCS competencies and provide ongoing feedback to knowledge workers and management about organizational KCS skill development.
• Deliver clear objectives and results aligned with our Operational organizational priorities while tracking progress
• Acts as an advisor when addressing roadblocks or opportunities to expedite a customer effortless experience
• Drives tasks and activities with a good understanding of NI Products: Systems, Platforms, Services, applications
• Takes ownership of responding and resolving the internal and external customer escalations (standard and non-standard)
• Proactively escalate issues to management and/or partner with other departments when necessary to ensure end to end resolution of  customer requests (where applicable)
• Accurately captures their experience and capitalizes on the collective standard procedures within Standard Operating Guidelines to ensure services and/or products are delivered consistently every time.
• Demonstrate customer focus mindset while handling day to day activities by effectively resolving them in a timely manner.
• Engage in mentorship and training initiatives to support onboarding and continuing education of peers

Account Operations Representative

Security Analyst

• Design, develop, and analyze SAP user authorizations and technical security roles, including configuration and maintenance of Security Weaver GRC tool and SAP.
• Coordinate and complete periodic SOx audit with internal and external audit personnel.
• Responsible for SAP security implementation and management and participate in weekly meetings with internal and key users.
• Oversee and resolve production support tickets related to user administration and role design, serving as the primary contact for critical production issues related to security or other areas.
• Lead process coordination with third parties to ensure compliance with Emerson standards, including crafting and implementing SAP user authorization and profile maintenance.
• Lead potential mitigation efforts, monitor the ongoing status of action plans, ensure fulfillment of SAP agreements, licenses, and obligations, and conduct ongoing license audits periodically/annually.
• Facilitate system and integration testing, including the functionality and performance, and ensure that it meets the original requirements and works within the defined standards.

SAP Security Analyst

Billing Specialist

• Upon request from the Supply Chain, Order Admins, Customer Service, collections and Logistics teams, generate invoices within established service level agreements.
• Receive and review invoicing request against the Purchase order and any other supporting files to comply with Emerson’s policies and procedures. This can include validation of terms and conditions and fiscal requirements.
• Using the stablished standards assure delivery of invoices to customer electronically or through portals.
• Ensure all billing documents stamp correctly in the different fiscal platforms.
• Understand and consistently apply fiscal policies and business practices related to all billing documents (this can include invoices, credit notes, amortizations, etc.)
• Receive, review and clarify disputes related to invoicing discrepancies.
• Collect and save needed information and documentation to ensure compliance with record retention procedures.
• Backup team members depending on the business needs.

Billing Analyst

Administration

• Serve as the primary liaison for all contractual phases of projects, ensuring compliance with agreements, purchase orders, budget management, change orders, and the billing process.
• Perform specific order entry functions review which define the commercial and technical aspects of the proposal and customer order being entered.
• Ensure that commercial and contractual requirements of customer purchase orders are met so that financial risk and penalty were reduced, and customer satisfaction was achieved.
• Work together to identify and capitalize on margin improvement opportunities through scope changes throughout the project lifecycle.
• Minimize outstanding receivables by proactively identifying issues and implementing effective resolutions.
• Collaborate with division support groups (i.e. Product Support Training, Accounting, Shipping Operations, Renewal Parts, Sales Order entry, etc.) to ensure that all Emerson commitments to customers are met.
• Provide commercial interpretation of commercial and contractual requirements of a particular contract or purchase order when requested.
• Prepare regular reports as directed by the Contracts Manager, extracting key data from Oracle, including Change Order Requests (COR), Suspense, Change Notices (C/N) booked and quoted, Margin Improvement, and Project Progress Payments.
• Take ownership for performing tasks as per project management requests, including:
• - Handle Cost budget entry & revenue
• - Set up projects and tasks in Oracle
• - Review & submit customer invoices to the project manager for approval
• - Ensure all required documentation is accurately stored and organized for both internal and external assessments.
• Stay informed about the project responsibilities of other contract administrators and provide backup support in their absence.
• Proactively suggest and develop process improvements to enhance efficiency and effectiveness.
• Develop strong communication with management regarding financial and contractual matters to support timely issue resolution and informed business decisions.

Contract Administrator

Human Resources

• Business Analysis & Requirements Gathering
• Partner with Global ICM Teams, Sales Operations, Commercial Excellence, Finance, and HR to understand incentive compensation strategies.
• Document business processes, workflows, and system dependencies for Oracle ICM.
• Translate business requirements into functional specifications for system configuration and enhancements.
• Identify opportunities for process improvement and automation.
• Collaborate with IT and middleware teams to ensure seamless data flow from Oracle Analytics Cloud (OAC), HCM, and CRM into Oracle ICM.
• Ensure data validation, reconciliation, and exception handling for incentive transactions.
• Review system outputs weekly, investigate discrepancies, and provide actionable insights.
• Support automation initiatives to reduce manual intervention.
• Develop and execute test scripts for new plans, enhancements, and system upgrades.
• Identify and resolve system defects promptly.

Lead Sales Incentive Compensation Specialist, Europe

Learning and Development

• Collaborate with Customer Experience leadership and stakeholders to assess training needs, define learning objectives, and design programs aligned to company goals
• Create engaging, interactive content (presentations, e-learning modules, videos, job aids) using instructional design principles
• Build a deep understanding of organizational structures, key functions, and processes to design enablement initiatives
• Work cross-functionally to provide technical and process enablement across the Customer Experience organization
• Foster a culture of continuous learning and knowledge sharing
• Apply project management practices to plan, execute, and measure training programs
• Assess learning effectiveness; track KPIs and collect feedback for continuous improvement
• Consult on LMS usage (course creation, enrollment, reporting) and advise stakeholders
• Oversee Customer Experience onboarding strategy, ensuring effectiveness and impact
• Stay current on industry trends and best practices in L&D; integrate them into enablement strategies
• Manage and facilitate Demand Generation training for CX departments (preferred)

Senior Lead, Learning and Development

Support Engineer

• Resolves technical issues for customers focusing on Enterprise and Strategic Tiers
• Partners with Sales to recommend a support strategy for targeted accounts.
• Resolves platform and systems issues brought up by Emerson Test & Measurement Stakeholders across all regions.
• Manages critical blocking issues to R&D and maintains relationship with R&D Support Coordinators and Developers.
• Educates other TSEs through advanced or customized trainings & continuous educations.
• Provides paid technical consulting (e.g., upgrade assistance, code reviews, project onboarding) when the predominant need is platform and system expertise.
• Consistently recommends KCS methodology in all cases and escalations.
• Provides feedback on improvements to the customer experience to relevant teams cross-functionally.
• Reports design, reliability, or maintenance issues or bugs to R&D.
• Contributes to team development by sharing customer insights.

Technical Support Engineer – m/f/d

Engineer

• Work directly with Product Management to develop products in our stage gate New Product Development Process
• Design and maintain oversight of electronic controls and control systems used in heating cable installations
• Work directly with certification agencies to coordinate test plans to acquire third-party certifications
• Analyze resistance heating cable construction, manufacturing methods, and heating cable materials
• Evaluate cable reliability and suggest improvements
• Create and maintain all documentation associated with Heat Trace Cable Systems
• Work directly with customers to troubleshoot field installation issues
• Analyze any non-conformance issues that arise

Project Engineer

• Apply deep expertise in DeltaV and Ovation upgrades to support complex upgrade projects.
• Build strong relationships with Italian Services teams as the Upgrade Technical Expert.
• Own upgrade activities to reduce costs while meeting schedules and quality standards.
• Serve as a trusted advisor to customers, providing expert guidance and innovative upgrade solutions.
• Support sales by engaging customers and contributing to project estimates.
• Stay informed on market trends to align upgrade capabilities with business needs.
• Lead, train, and mentor other engineers to foster continuous improvement and collaboration.

Field Service Upgrade Engineer

Sales Engineer

• Maintain and develop relationship with selected Installed Base Customers in Poland and Baltics
• Identify market requirements and specifics, develop and execute strategies and tactics for CSS (PWS, PSS, RS, and ISW) products and services to Installed Base Customers in Poland and Baltics
• Cooperate with Sales Teams to lead the quoting and pricing process, negotiate business contracts with key customers
• Actively visit customers to promote assigned product lines, entire product portfolio, and services
• Attend relevant technical and commercial training to maintain a high level of product and process knowledge
• Prepare an annual booking budget by product/value period and forecast client’s business activity
• Understand customer business drivers and demonstrate linkage between recommended products/solutions to customer’s needs and business objectives
• Support and regularly update business expectations within the designated product lines and Region
• Participate in customer development activities like trade shows, fairs, and conferences
• Look for new opportunities to sell assigned products and services to new customers and industries
• Ensure all transactions are properly screened and recorded in accordance with the company’s Trade Compliance procedures

Lifecycle Services Sales Engineer

Compliance

• Conduct screening and analyzing the results.
• Release export holds in a timely manner.
• Process standardization and optimization.
• Ensures escalations of critical concerns and issues to the ITC manager/gatekeeper.
• Act as a Checkpoint Champion for the locations assigned: be responsible for understanding in detail the Checkpoint process, Emerson’s policy and expectations with respect to 3rd party due diligence, the identification of red flags and other matters related to Checkpoint.
• Serves as the single point of contact for Checkpoint and due diligence issues.
• Support in completion of Archer requirements for the different compliance programs.