Embraer

QA Engineer

• Take the lead in Supplier Quality Rescue Projects, driving issue resolution, action plans and strategic supplier improvement
• Collaborate with Team in Brazil to ensure supplier quality targets are met by conducting on-site supplier audits and visits, investigating quality problems, implementing sustainable solutions and providing regular progress updates to Top Management
• Perform Risk Assessment during selection process for new Suppliers and provide onboarding training to suppliers
• Conduct supplier audits, risk assessments, and technical visits; manage supplier performance (e.g., F4G) and foster continuous improvement; request further measures like stock re-inspections, sub-tier audits, Lean assessments and P3E to production processes
• Lead root cause analysis and corrective actions while managing non-conformance processes and supplier blocks; ensure execution of concession management process
• Support handling of quality requirements, product design and supply chain as well as process changes, monitor supplier performance and drive Lean initiatives
• Maintain QM info record and control plans in SAP up to date and provide regular written and verbal reports to partners and Top Management

Supplier Quality Engineer II

Compliance

• Support the Trade Compliance Department and assist in developing solutions to ensure effectiveness of the Enhanced Compliance Program
• Assist in enhancing the company's global compliance program, including business and trade sanctions
• Interpret U.S. trade regulations (ITAR, EAR, OFAC and Customs) and provide guidance to internal and external customers
• Interface with Program Managers, Contracts, Supply Chain, and Senior Leadership to ensure compliance with U.S. trade regulations
• Draft, submit and manage export licenses, technical assistance agreements, commodity jurisdiction, voluntary disclosures, general correspondences, and classification requests
• Review and approve international shipments, foreign travel, incoming foreign visitors, and release of technology and technical data
• Conduct trade compliance trainings for internal customers and controlled companies' personnel
• Assist in creating, administering and improving the EECP across Embraer group companies
• Integrate compliance functions across Embraer business units to manage Trade Compliance risks
• Coordinate with Management and HR on disciplinary actions for Trade Compliance breaches
• Assist in conducting risk assessments of significant legal and Trade compliance risks
• Assist with trade compliance communications and investigate/resolve issues (including helpline channel)
• Create and maintain control plans, monitor regulatory changes, identify non-compliance, and implement corrective actions
• Work with Internal Audit to implement monitoring and audit mechanisms and review program effectiveness

Senior Compliance Specialist

Customer Support

• Acts as main point of contact for aircraft maintenance for clients/operators
• Manage customer aircraft through EEJS MRO center maintenance/repair processes
• Provide primary written & verbal communication to customer, hangar, and maintenance teams
• Track aircraft maintenance status and generate/present cost estimates and quotes
• Discuss applicable Quotes and Flat Rates with Customer; upsell additional work
• Identify, record, analyze and evaluate service bulletins, reports, manuals, technical publications, and technical/operational problems
• Ensure compliance with Customer Bulletins, Alert Bulletins, Service Bulletins, Newsletters, and Advisory Circulars prior to return to service
• Brief customer on services available from EEJS relative to maintenance, operation and support
• Review work to be accomplished (Arrival Debrief) and review completed work (RTS Debrief) with Customer
• Assist Customer in planning, scheduling and performing maintenance tasks
• Obtain approval from Customer to work discrepancies and price work packages; review labor charges and build Pro Forma invoices
• Collect COD payment and review payment terms with Customer; make follow-up calls and update Customer response form (MFA)
• Responsible for Service Center Safety and P3E Actions specific to role; back-up for the Operations Manager
• Work closely with Sales, Operations, Engineering, QC, Materials and Finance to meet customer and company requirements
• Conduct aircraft, engine and APU logbook inspections when requested; address technical inquiries and inform EEJS Field Service Representative/Customer Account Manager
• Support special contractual requirements and perform other duties as assigned

Customer Support Representative, Maintenance

• Develops, modifies, applies and maintains quality evaluation and control systems
• Collaborates with engineering and manufacturing functions to ensure quality standards are in place
• Devises and implements methods and procedures for inspecting, testing and evaluating the precision and accuracy of products and production equipment
• Designs and analyzes inspection and testing processes, mechanisms and equipment; conducts quality assurance tests; and performs statistical analysis
• Audits quality systems for deficiency identification and correction and ensures corrective measures meet reliability standards
• Plan, direct, and coordinate all quality Engineering functions for assigned product lines
• Customer Corrective Action Requests investigation, response and closure including trending of defect data and implementation of corrective action
• Support regulatory and quality management system compliance and optimization of quality systems procedures related to product complaint handling, adverse event reporting and product field actions
• Develop and implement quality metrics to drive manufacturing improvements and business results
• Plan and supervise studies aimed at improving product quality and reliability
• Contact customers and suppliers when necessary to confer on specific quality issues
• Assist other departments as necessary in improving processes, and solving quality issues
• Responsible for the administration of the quality system, including implementation and maintenance to regulatory requirements and standards such as applicable AS/ISO standards
• Identify, drive, mentor, and implement projects that improve overall production quality
• Conduct training to quality processes as needed
• Drive Lean effort within manufacturing focusing on Quality
• Prepares, compiles, and maintains all controlled documentation required for regulatory and policy compliance; manages foreign country required documentation process and review
• Leads the delivery Documentation process for the customer resolution/completion of delivery issues/obligations
• Confers with department supervisors and other personnel to assess progress and discuss needed changes

Quality Engineer II, Senior

Supply Chain

• Lead the development and execution of global inventory control strategies aligned with aviation industry standards and regulatory compliance.
• Oversee and continuously improve cycle counting processes across multiple sites ensuring consistency, accuracy, and audit readiness.
• Manage inventory audits, adjustments, and reconciliation processes, including root cause analysis and corrective actions.
• Collaborate with Finance, Logistics, and Quality teams to ensure accurate cost tracking and inventory valuation.
• Monitor and report inventory KPIs, including accuracy, shrinkage, and turnover, and provide actionable insights to senior leadership.
• Ensure SAP inventory transactions are executed correctly and efficiently, including kit preparation, bin location management, and cost corrections.
• Serve as the primary point of contact for internal and external audits related to inventory control.
• Lead cross-functional meetings to address inventory discrepancies, non-conformities, and process improvements.
• Champion Lean principles in inventory operations to drive standardization and waste reduction.
• Train and mentor inventory control personnel fostering a culture of accountability and continuous improvement.
• Support audit readiness, cost accuracy, and operational excellence in a high-complexity logistics setting.

Supplier Quality Engineer II

Senior Compliance Specialist

Customer Support Representative, Maintenance

Quality Engineer II, Senior

Inventory Control Specialist