Embrace Software Inc

Implementation Specialist

• You will be the technical voice in the room, translating complex supply chain challenges into compelling solution narratives.
• Deliver customized product demonstrations tailored to prospect-specific pain points, in partnership with sales and technical teams.
• Lead discovery sessions to uncover business requirements and map them to QSTRAT capabilities.
• Articulate QSTRAT's differentiators against competitive solutions and industry alternatives.
• Build and maintain demo environments and proof-of-concept configurations.
• Own the customer journey from signed contract to go-live and long-term loyalty.
• Deliver end-to-end implementation consulting and functional training for new and existing customers.
• Configure solutions to meet customer business requirements and guide adoption to accelerate time-to-value.
• Provide hands-on end-user configuration and training to ensure effective system utilization.
• Own project timelines, milestones, and stakeholder communication to deliver on-time, on-budget implementations.
• Act as the customer's trusted advisor, proactively identifying risks and recommending solutions to ensure long-term platform adoption and ROI.
• Collaborate closely with Product Management, Development, Training, Sales, Marketing, and Customer Success teams to drive product enhancements and improve customer satisfaction.

Pre-Sales Consultant, Implementation

• This is a remote position.
• The Sales Tax Specialist is responsible for managing multi-state and international indirect tax compliance, with a primary focus on U.S. sales and use tax and Canadian consumption taxes.
• This role supports nexus analysis, registrations, return filings, exemption certificate management, and ongoing administration of tax automation software (primarily Avalara).
• The position works cross-functionally with Accounting, Finance, Operations, and external tax authorities to ensure accurate and timely compliance.
• Monitor and analyze economic and physical nexus thresholds across U.S. jurisdictions.
• Conduct sales tax exposure analyses to support registration decisions.
• Set up, maintain, and remove sales tax returns in Avalara.

Sales Tax Specialist

Engineering Manager

• Build and scale a high-performing technology team in India, covering development, QA, and DevOps roles.
• Partner with the VP of Technology and Portfolio Tech Leads to define the tech hiring roadmap and lead end-to-end recruitment for developers (from junior to senior).
• Conduct technical interviews (for Junior to Senior Developer roles); participate in senior/lead-level interviews.
• Maintain a Tech Talent Matrix tracking skills, technology stack expertise, and project experience across all India-based developers.
• Oversee technical delivery across projects, ensuring adherence to scope, quality, and timelines.
• Act as a bridge between India-based teams and global stakeholders (Product Managers, Portfolio Presidents, etc.).
• Provide technical validation and code review support for key deliverables.
• Define and enforce coding standards, version control practices, and release processes across teams.
• Serve as a mentor and first-level escalation point for India-based developers.
• Foster a culture of accountability, collaboration, and technical excellence.

Software Engineering Manager

Full-stack Engineer

• Lead technical architecture and design decisions for our IoT-enabled asset tracking platform
• Translate business requirements into scalable technical solutions and system designs
• Mentor and develop engineers through code reviews, pair programming, and technical guidance
• Drive engineering best practices, coding standards, and continuous improvement initiatives
• Collaborate with cross-functional teams to deliver features that directly impact customer success
• Participate in hands-on development while maintaining oversight of technical quality
• Guide the team through technical challenges and architectural trade-offs

Tech Lead – Software Engineering

SDET

• Lead the efforts to design and implement a QA Automation strategy for our solutions.
• Develop this strategy and introduce and implement a robust test automation solution.
• Mentor and help junior team members.

Senior QA Automation Engineer

Backend Engineer

• Build, test, and deploy full-stack web applications using React, .NET Core (C#), and modern frameworks.
• Design and maintain robust data layers, including relational and NoSQL databases (SQL Server, MongoDB).
• Develop and optimize database objects (stored procedures, indexes, and queries) ensuring high performance and scalability.
• Collaborate with product managers and design teams to translate complex healthcare workflows into intuitive, efficient user experiences.
• Implement, secure, and optimize RESTful APIs and microservices hosted on Microsoft Azure.
• Build and manage CI/CD pipelines and automated deployments using Azure DevOps.
• Manage Azure services such as App Service, Containers, Functions, Key Vault, Storage Accounts, Service Bus, and Application Insights.
• Optimize front-end and back-end performance for scalability, reliability, and maintainability.
• Write clean, well-structured, and testable code following industry best practices.
• Participate in architecture planning, code reviews, and continuous improvement initiatives.

.NET Full Stack Developer

Affiliate Manager

• Partner closely with Talent Acquisition teams and hiring managers to support end-to-end hiring across North America and India.
• Participate in intake discussions, candidate screenings, and regional market research to ensure role clarity, competitive positioning, and timely hiring for critical roles.
• Advise leaders on role design, talent availability, regional market benchmarks, and compensation alignment, ensuring internal equity and external competitiveness across both regions.
• Support onboarding and early employee integration for North America and India hires to accelerate time-to-productivity, enhance engagement, and improve retention outcomes.
• Design, develop, and present comprehensive HR dashboards and analytics reports to support leadership decision-making.
• Analyze people data to proactively identify trends, risks, and opportunities, translating insights into clear, actionable recommendations for business and HR leaders.

Global Talent Partner

QA Engineer

• This is a remote position.
• We are looking for a QA Engineer (SDET / Automation) to join our fully remote software development team.
• You will play a key role in shaping our QA strategy for a legal-tech and fintech SAAS product.
• You will work closely with developers and architects to design and implement robust test automation for both frontend and backend services.
• Help ensure that our systems are reliable, secure, and scalable.
• We are looking for a quick learner who is willing to learn and grow with us.

QA Engineer – Automation

Customer Support

• Provides front-line troubleshooting support for application issues; listens actively to customer concerns and asks follow-up questions to identify root causes.
• Participate as a member of the Help Desk, research and resolve application or service issues using available tools, product documentation, and internal resources.
• Escalates more complex issues to senior team members or development, including clear documentation of the problem.
• Travel to financial institutions for installations and/or training.
• Manage support cases, following through with them to completion.
• Requesting assistance from peers or management when needed.
• Monitors incoming emails and support cases to ensure timely response and resolution.
• Stays current with product updates and participates in internal training to expand product knowledge.
• May assist with documenting solutions and contributing to internal knowledge sharing.
• May support basic hardware performance and capacity monitoring related to applications.

Software Support Representative

Controller

• Oversee and manage all finance functions, ensuring accuracy, compliance, and efficiency.
• Lead accounting processes, including accounts payable/receivable, general ledger management, and financial statement preparation.
• Conduct monthly book closures, reconciliations, and variance analysis to maintain financial integrity.
• Prepare and review monthly, quarterly, and annual financial reports.
• Ensure timely and accurate tax filings, compliance with financial regulations, and statutory audits.
• Support financial due diligence for acquisitions, ensuring smooth integration of new businesses.
• Develop and implement financial strategies to optimize cash flow, cost management, and profitability.
• Collaborate with internal teams to streamline financial processes and improve internal controls.
• Co-ordinate and provide analyses that support the decision-making of senior leadership
• Manage, coach and mentor a team of finance professionals including
• Provide financial insights and recommendations to senior management for strategic decision-making.
• Maintain and improve financial policies, procedures, and internal controls.