Elevate Aviation Group

Sales

• Drive new customer acquisition and account expansion by building executive relationships with aircraft owners, charter operators, and management companies.
• Build and manage a robust sales pipeline that delivers predictable revenue growth through strategic prospecting, consultative selling, and deal progression.
• Own customer retention and satisfaction strategies, growing wallet share through upselling, cross-selling, and deep account relationships.
• Monitor and improve customer satisfaction through proactive engagement and service excellence.
• Represent Elevate MRO at industry events, conferences, and forums to build brand visibility, generate leads, and develop strategic partnerships.
• Build, recruit, and lead a high-performing sales team, establishing clear performance expectations, coaching, accountability, and professional development.
• Develop sales processes, playbooks, CRM strategies, and metrics (pipeline coverage, conversion rates, win rates, sales cycle length) that drive consistency and results.
• Create go-to-market strategies, pricing approaches, and value propositions in collaboration with the MRO Sales and Marketing team members.
• Analyze market trends, competitive positioning, and customer insights to refine targeting, messaging, and sales approach.
• Provide executive leadership with regular visibility into pipeline health, revenue forecasting, performance metrics, market opportunities, and risks.
• Build a culture of ownership, urgency, and customer-centricity within the sales organization.
• Partner closely with the VP of Maintenance to ensure alignment between sales commitments and operational capacity, delivering seamless customer experiences.
• Work across Elevate Aviation Group divisions to deliver integrated solutions for customers (management, charter, MRO services).
• Represent the voice of the customer internally, advocating for service improvements and operational enhancements that drive retention and growth.

President – Elevate MRO Sales