Executive Assistant

• Own the full recruitment process — posting, screening, onboarding, and maintaining a reliable cleaner roster
• Use hiring platforms and local groups to attract qualified candidates
• Coordinate test cleanings, collect documentation, and ensure quality standards
• Maintain a steady pipeline to support company growth and client demand
• Manage and update cleaning schedules in Booking Koala for deep, move-in/move-out, and recurring cleanings
• Monitor calendars to ensure all jobs are assigned, confirmed, and completed on time
• Communicate with cleaners and customers to confirm schedules, handle changes, and resolve issues professionally
• Keep accurate records of job statuses, cleaner assignments, and customer updates
• Work closely with our current VA to share responsibilities and maintain full operational coverage
• Stay aligned on scheduling, recruitment, and customer communication
• Collaborate daily to ensure consistency, speed, and quality as we work to double operations in the next few months
• Respond promptly to calls, emails, and chats from prospective and existing customers
• Provide quotes, explain services, and confidently close new bookings
• Follow up with one-time clients to encourage recurring cleanings
• Proactively generate new leads through outreach and follow-ups
• Request and collect customer reviews after cleanings to help grow our reputation
• Maintain accurate client and cleaner data across tools and spreadsheets
• Create and manage recurring client profiles in Booking Koala
• Keep digital files and forms organized for smooth daily operations
• Assist with reports and workflow improvements to support efficiency and growth

Virtual Assistant – Operations, Sales

Guest Relations, Operations Virtual Assistant

Asistente Ejecutivo - A Tiempo Parcial

Virtual Assistant

Executive Assistant – Sales & Operations

Executive Assistant