Elevance Health

Account Management Executive, Behavioral Health, EAP

Elevance Health

full-time

Posted on:

Location Type: Hybrid

Location: Tennessee • 🇺🇸 United States

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Job Level

SeniorLead

About the role

  • Responsible for the proactive management, retention, and revenue growth of assigned Carelon Behavioral Health employer accounts.
  • Independent development of Sales and retention strategy for assigned customers, market segments and our geographic areas.
  • Assists in the development, launching, and maintenance of new services, products, and programs.
  • Proactive and predictable schedule of live/virtual employer account outreach to continually identify program success and areas of opportunity to improve value offering.
  • Defines and executes account management and retention strategy for a defined book of accounts, geographic area, and or market segment.
  • Identifies opportunities and executes strategies for penetration and up- sales.
  • Supports pursuit of new business opportunities either directly with a broker/consultant or potential client, or through a team approach with field office sales staff.
  • Responsible for growing company business within existing accounts.
  • Provides support with RFI, and RFP responses, proposals, client presentations, and underwriting coordination on new business sales opportunities.
  • Develops and leverages effective business relationships with brokers, consultants, and key decision makers in order to meet or exceed new and renewal sales targets.
  • Responsible for managing the annual renewal process for accounts, including underwriting negotiation, preparation of renewal analysis, and client presentations.
  • Coordinates and controls new business implementation activities.
  • Works directly with Sales Account Representatives/Account Service Representatives to assure that all aspects of account service run smoothly.

Requirements

  • Requires a BS; 10 years of experience in account management and or sales: or any combination of education and experience which would provide an equivalent background.
  • Prior experience managing employer EAP benefit accounts.
  • Excellent written and verbal communication skills.
  • Proven ability to prioritize and manage multiple tasks simultaneously.
  • Solid understanding of profitability and loss principles.
  • Skilled in identifying opportunities and challenges and developing and executing effective strategies.
  • Availability of working from one of our Pulse Point offices four times a month.
  • Willingness to travel up to 10% of the time.
Benefits
  • merit increases
  • paid holidays
  • Paid Time Off
  • incentive bonus programs
  • medical
  • dental
  • vision
  • short and long term disability benefits
  • 401(k) +match
  • stock purchase plan
  • life insurance
  • wellness programs
  • financial education resources

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
account managementsales strategy developmentRFI responseRFP responseproposal developmentclient presentationsunderwriting coordinationbusiness implementationprofitability principlesloss principles
Soft skills
communication skillsprioritizationmultitaskingrelationship buildingstrategic thinkingnegotiationproblem-solvingteam collaborationcustomer serviceadaptability
Certifications
Bachelor's degree
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