Electric

People Operations

• Report to the Director of People Operations
• Lead payroll, benefits, equity, recognition, and rewards administration and serve as the go-to person for employee questions and concerns
• Build and maintain healthy and trusted relationships across the business
• Identify and facilitate enhancements to systems, processes, and procedures
• Champion employee experience and continuously improve offerings
• Field questions and concerns from employees at all levels; provide answers, coaching, and direct employees to appropriate resources
• Foster a supportive and approachable environment delivering exceptional, timely, and empathetic service
• Prepare and deliver key management reports on a weekly, monthly, quarterly, and year-end basis
• Ensure compliance with employment laws and policy best practices
• Contribute to general People Operations functions as needed, including supporting processes throughout the employee life cycle, maintaining HRIS data, and assisting with special projects

People Operations Generalist

Account Manager

• As a Partner Manager, you will help expand and accelerate partner-sourced revenue by enabling dozens of partner sales teams and hundreds of partner sales reps. You’ll focus on execution: delivering trainings, administering certifications, supporting field enablement, and ensuring partners have the right collateral and processes to sell Electric effectively. You’ll collaborate closely with Product, Marketing, Sales, and Customer Success to drive adoption and outcomes.
• Deliver against the customer acquisition and revenue targets established for each partner
• Serve as primary point of contact for partners and act as the liaison with internal teams, including Product, Marketing, Services, and Customer Success
• Build and strengthen partner relationships, including developing and maintaining annual plans, managing ongoing status meetings, and facilitating QBRs
• Optimize internal processes and operations related to partner solutions
• Identify and execute joint go-to-market opportunities and work with Marketing and Sales to support these initiatives
• Maintain and distribute partner-specific assets, including marketing resources and internal/external enablement materials
• Lead the execution of partner enablement: deliver live trainings/webinars, run demo rehearsals, and administer certifications for partner sales teams and reps
• Support field enablement (train-the-trainer, joint call shadowing, event/booth support) and manage logistics (scheduling, LMS uploads, attendance tracking, access provisioning)
• Track attendance, completions, and enablement engagement; share insights and partner feedback with internal owners for continuous improvement
• Contribute to Electric’s overall partnership strategy through disciplined execution and clear communication

Partner Manager

Product Marketing

• Who We are: Electric empowers small and medium-sized businesses with everything they need to take control of their IT and security environment.
• Our best-in-class software provides SMBs with the insights and tools to make IT easy (even if you’re not an IT expert)! From mobile device management to employee onboarding and offboarding, SMBs can manage their IT with transparency and confidence in the Electric IT Hub.
• Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and our mission to make IT easy and reliable for SMBs.
• If you want to bring your skills to a highly collaborative team, are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to SMBs across the US, read on.
• Overview: The Product Marketing Manager will lead the strategy and execution for product marketing initiatives and partner go-to-market programs. This position collaborates cross-functionally with Customer Success, Sales, and Partner teams to create compelling marketing materials, drive partner adoption, and accelerate revenue growth through strategic partner relationships and product positioning. This person needs to be a good writer with a proven track record of translating product insights into compelling content and positioning.
• What You’ll Do: Lead cross-functional marketing initiatives through agile project management, ensuring that campaigns and materials are developed efficiently and align with business objectives.
• Work closely with Product, Sales, and Partner teams to understand product capabilities and translate them into compelling positioning and messaging for target audiences.
• Foster a data-driven marketing culture, leveraging competitive analysis, customer feedback, and campaign performance data to inform marketing strategies.
• Use a combination of quantitative and qualitative data to prioritize marketing initiatives and measure the effectiveness of partner adoption campaigns and product positioning efforts.
• Collaborate with cross-functional teams (especially CS, Sales, Partners, Product, and Design) to drive product adoption and implement seamless partner marketing programs.
• Develop marketing materials that clearly communicate value propositions, including one-pagers, sell sheets, FAQs, partner pitch decks, and competitive battle cards.
• Create and execute product nurture campaigns designed to drive partner customer adoption and engagement with the platform.
• Define detailed campaign briefs, content requirements, and success metrics in collaboration with design, sales enablement, and analytics teams, covering messaging frameworks, audience targeting, and performance tracking.
• Manage the full marketing campaign lifecycle, from ideation to execution and optimization, ensuring timely delivery of high-impact marketing assets.
• Represent the company at partner events, trade shows, and industry conferences to build relationships and generate demand.
• Who You Are: 3+ years of experience in a product marketing role in a SaaS or tech company
• Experience with partner marketing, channel programs, and creating marketing materials for technical products and services.
• Strong analytical and problem-solving skills, with demonstrated ability to leverage marketing data and understand partner ecosystems.
• Excellent communication, written, and presentation skills, with the ability to create compelling content and influence outcomes across multiple stakeholder groups.
• Proven experience leading cross-functional marketing initiatives and partner programs across multiple departments.
• Strong project management skills, with experience in agile marketing methodologies and ability to remove blockers quickly.
• Technical proficiency and familiarity with marketing automation platforms, CRM systems (e.g., HubSpot, Salesforce, etc). Experience with partner portal technologies is a plus.

Product Marketing Manager

Program Manager

Who We are: Electric empowers small and medium-sized businesses with everything they need to take control of their IT and security environment.
Overview: Manage partner onboarding, launch, and post-launch support; coordinate across product, engineering, sales, marketing, and customer success to enable partners and accelerate partner time-to-market.
What you’ll do: Manage end-to-end partner onboarding and launch programs acting as primary point of contact; develop and optimize workflows, checklists, and cadence; work with Product and Engineering on integrations; partner with Sales, Marketing, and Customer Success on go-to-market and training; monitor partner KPIs; organize kick-offs and status updates; own partner communication and documentation; capture learnings for training and enablement; collaborate with RevOps and Finance on pipeline and ROI; drive internal readiness and governance for launches.
Why Join Us?: Opportunity to influence partner-led growth, accelerate ARR, and shape partnerships in a fast-growing SaaS environment.
Where?: Headquartered in NYC, hire remotely across 24 states; largest markets outside Tri-State: California and Colorado; hybrid culture with regional and HQ meetups.

People Operations Generalist

Partner Manager

Product Marketing Manager

Partner Program Manager