EHUD SASSON

Administrative Assistant

• Support the Office Manager in overseeing day-to-day administrative operations across 5+ dental practices in Brooklyn and Queens.
• Supervise, train, and support front office staff—including receptionists, schedulers, and billing specialists—to ensure top-tier performance and service.
• Manage patient scheduling systems to maximize provider efficiency and reduce wait times.
• Address patient inquiries and handle escalations or concerns with professionalism and a patient-first mindset.
• Monitor and enforce compliance with HIPAA, OSHA, and internal office policies; implement improvements where needed.
• Assist with hiring, onboarding, and performance evaluations of administrative staff to foster a positive and productive work environment.
• Collaborate with leadership to streamline workflows, improve processes, and enhance the overall patient experience.
• Maintain inventory and office supplies across multiple locations, ensuring organized and efficient front office operations.
• Leverage dental practice management software (such as Dentrix Ascend, Open Dental, or Eaglesoft) for records, reporting, and financial oversight.
• Contribute to marketing and patient outreach initiatives to support practice growth and engagement.

EHUD SASSON

Assistant Dental Office Manager

Dental Office Manager