EGYM

Marketing

• Lead the planning, localization, and execution of Global Marketing campaigns and regional marketing tactics for North America
• Serve as primary liaison between Global Marketing and North American Sales; research local market specifics and refine value propositions for region-specific messaging
• Manage and maintain all North American marketing channels including digital platforms, social media, direct marketing, and PR ensuring alignment with global strategies
• Partner with segment leaders to develop and implement targeted sales and marketing strategies
• Implement and measure ROI-driven marketing initiatives across landing pages, ad campaigns, email nurtures, and content creation
• Collaborate with product marketing to distribute sales collateral including pitch decks, product information, case studies, videos, tech sheets, blogs, and whitepapers
• Collaborate with Events team to promote and increase engagement in key EGYM events within North America
• Establish KPIs to measure campaign success and communicate priorities, timelines, and outcomes to stakeholders
• Act as EGYM North America brand advocate ensuring consistent, compelling messaging across all channels

Marketing Manager

Sales

• First point of contact for prospective members: welcome guests and conduct tours
• Lead new business through lead generation, CRM management, follow-ups, and converting trials into members
• Host engaging, low-pressure tours and demo equipment and technology
• Keep CRM up to date with detailed records
• Stay knowledgeable about EGYM products and digital tools
• Welcome and host VIP guests, corporate partners, and prospective members
• Participate in referral campaigns, events, and social media when relevant
• Perform proactive outreach including business drop-ins and re-engaging past members

Membership Sales Specialist

Account Executive

• Build, manage, and grow relationships with director-level decision makers in Campus Recreation
• Drive consultative sales of the EGYM portfolio and tailor solutions to customer needs
• Own territory development: prospecting, lead generation, pipeline management, and forecasting
• Present innovative solutions, best practices, and vision casting to prospective customers
• Generate new business opportunities, close contracts, and expand existing accounts
• Navigate and accelerate complex purchasing requirements
• Partner with Marketing and Events teams to support regional sales opportunities
• Stay informed about trends in campus recreation, wellness, and technology
• Meet and exceed sales targets and contribute to regional growth

Sales Executive, Campus Rec

Technical Account Manager

• Bridge the gap between technology and business outcomes, providing hands-on support, strategic guidance, and technical expertise throughout the customer lifecycle
• Serve as the primary technical liaison for assigned customer accounts; ensure seamless onboarding, configuration, and ongoing technical support
• Identify, document, and maintain an up to date and relevant resource library for customers and customer-facing teams
• Demonstrate the advantages of EGYM's technically sophisticated solution to customers
• Collaborate with Sales, Customer Success, Product, and Partnerships & Integrations teams to ensure successful deployments and adoption
• Manage escalations, troubleshoot complex issues, and coordinate resolution with internal teams
• Provide technical guidance on new product features, integrations, and best practices to maximize customer ROI
• Contribute to process improvements, documentation, and knowledge sharing within the Customer Success team
• Build trusted relationships with customers by understanding their business objectives and proactively providing solutions
• Create and deliver product demonstrations (workshops, online demos, conference presentations) and participate in industry events
• Assess Need vs Want for business requirements and provide consultative feedback and recommendations, including guidance on new integration requests

Product Designer

• Lead with Ownership: Translate objectives into UX strategies and define path forward.
• Discover Needs: Drive research to uncover user and customer insights in pilot programs.
• Design Experiences: Build personas, map journeys, design flows, create prototypes.
• Prototype & Test: Quickly build, test, and iterate prototypes with users and clients.
• Entrepreneurial Spirit: Think beyond silos, take initiative, drive product success.
• Stay Fresh & Tech-Savvy: Scout and integrate new UX methods and AI-driven tools.
• Onboarding and first 90 days goals: onboard to EGYM ecosystem, visit client sites, deliver UX research & design plan, run testing cycles, lead end-to-end UX sprint.

Marketing Manager

Membership Sales Specialist

Sales Executive, Campus Rec

Technical Account Manager

Lead Product Designer