EGYM

Learning and Development

• support the sales, implementation, and customer support teams by developing a successful training and implementation strategy for EGYM products (the EGYM ecosystem)
• evaluate, develop, and execute scalable training material and programs to promote and support growth in the North American market
• prepare product training and implementation materials and coach customer leadership and facility staff on-site
• collaborate with the sales and events teams to provide support with events, demonstrations, trade shows, concept training courses and training events
• collaborate with the Eduportal and Content Management teams to create, deliver, and manage up to date elearning content
• prepare and provide remote training sessions (via phone and video conferencing) with all levels of a customer organization
• assess the impact of each training session for performance and customer satisfaction
• provide Training Department analytics and report information to the Customer Success Department
• provide internal and external training recaps to appropriate colleagues and identify opportunities for improvement of training delivery

Customer Training Manager

Sales Development Rep

• Independently reach out to prospective new customers to generate sales opportunities
• Use multichannel outreach via email, phone, LinkedIn and in-person visits
• Conduct structured needs analyses to establish the basis for successful deals
• Schedule and optimally prepare initial meetings for Sales Managers
• Document all activities in Salesforce and ensure a clear handover

Customer Training Manager

Sales Development Representative – Southern Germany, Rhine-Main Area