Elicit and Document Business Requirements: Collaborate with stakeholders to gather, analyze, and document current-state processes, business needs, and functional requirements for workflow redesign and digitization.
Draft Future-State Processes: Create process maps, use cases, and user stories that help to reinforce the desired future state and support solution design and implementation.
Support Change Management Planning and Execution: Support in the development of change management strategies including stakeholder analysis, communication plans, and training approaches and documentation to ensure successful adoption of new workflows.
Requirements
Bachelor’s business administration, information systems, or related field
3+ years of experience in business analysis and process documentation
Strong communication and analytical skills
Experience with requirements gathering and stakeholder facilitation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business analysisprocess documentationrequirements gatheringstakeholder facilitationprocess mappinguse casesuser stories