Reviews and is an expert in business operations for service and efficiency improvements.
Evaluates programs and makes recommendations for improvements.
Analyzes and interprets business documentation and government regulations.
Prepare written reports and materials for clients with high quality and professionalism.
Facilitates client discussions.
Assesses best practices and provides technical assistance to clients.
Manage daily project functions and client interaction
Works collaboratively with project teams and leads to complete deliverables and project objectives
Manages small projects, staff, and tasks with limited supervision while meeting and exceeding performance expectations.
Delegates tasks and responsibilities to team members.
Participates in business development and sales activities related to the practice and region.
Contributes to and leads proposal writing teams, including writing sections, coordinating efforts, and preparing proposal submissions.
Requirements
A commitment to exceptional client service and a high degree of professionalism in a client/project environment
The ability to work independently with minimal supervision on assignments, as well as the ability to work in team settings for meetings and project work; the ability to interact with various levels of management and with clients
A working knowledge of business analysis and project methodology, as well as the software development life cycle
Possess strong business writing skills, including requirements, business rules, and the ability to convey complex information in emails, reports, and discussions
Possess strong presentation skills to a variety of audiences (primarily in leading JAD or requirements review sessions); analysts need to be able to present and discuss information related to assignments to move projects forward toward decisions and approval and identify areas of risk
Possess strong Microsoft Office application skills, including MS Word, Excel, Visio, and Teams. Experience with requirements/defect management tools is a plus.
Experience with data analytics/reporting tools (i.e., SQL, Power BI, other data management/analytics tools) as well as defect/test tracking tools
Experience working with public sector clients (healthcare, finance, corrections, welfare programs, etc.), as well as a general understanding of how government projects and budgets operate
The ability to understand both the service delivery system for programs administered by states and monitored by federal regulators.
A willingness to accomplish goals and overcome challenges presented by clients, project teams, and management; be solution-oriented
Creative problem-solving ability and a consultancy mindset.
Ability to recognize issues and identify solutions.
A dedication to accomplishing goals and challenges presented by clients and management.
The ability to learn, follow, evaluate, and improve upon current processes and client applications to get assigned work accomplished
The ability to use sound judgment to complete tasks and seek guidance when needed.
Able to communicate status/progress with project managers, team members, and clients.
Attention to detail and ability to work with extensive data sets with accurate results.
Ability to move projects forward within a specific timeline and budget while working at a detailed level.
Flexible, self-starter possessing intellectual curiosity. Enthusiasm for life-long learning and staying well-informed about current business issues.
Benefits
medical and dental care benefits
401k
PTO
parental leave
bereavement leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business analysisproject methodologysoftware development life cycledata analyticsSQLPower BIrequirements managementdefect trackingbusiness writingpresentation skills
Soft skills
client serviceprofessionalismindependent workteam collaborationproblem-solvingsolution-orientedattention to detailcommunicationflexibilityintellectual curiosity