Ecolab

Outside Sales

• Leverage tools and technology (including tablet and mobile phone apps) to conduct customer visits and recommend unique programs and solutions to customers
• Communicate our total value to the customer to meet their needs and grow sales within existing customer accounts
• Use your problem-solving skills to conduct preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems
• Provide emergency service to existing customers via phone or in person, as needed
• Assist in the installation of equipment and solutions
• Demonstrate safe equipment use, ensuring your customers' operations are fully functional
• Manage equipment, parts, and inventory to control costs

Territory Sales and Service Representative

Consultant

• Collaborates with the Corporate Account, Field Sales & Marketing teams to drive industry-specific and technical/application business growth across Global High-Tech business focusing on Data Centers and Micro-Electronics
• Consults customers and prospects on best practice, holistic water operations across cooling, heating, reuse/recycle, open and closed loop systems
• Delivers best-in-class expertise, system optimization and problem solving in the most dynamic and challenging customer environments
• Play a critical role in demonstrating Total Value Delivered (TVD) and selling value of our solutions combining chemistry, automation, digital, equipment and engineered solutions
• Through on-site and remote execution of water audits and best-practice gap analysis, identifies TVD projects to feed a pipeline of opportunities together with sales teams
• Delivers demonstrable impact on sales growth and retention (RGG) in the segment
• Create links between customer problems and deployment of our innovations to deliver added value
• Provides expert technical expertise and consultancy to resolve application or best practice questions or problems / jeopardy situations at customer sites
• Be a driving force in the digital transformation of our interaction with customers via Ecolab3D platform
• Provide business insight based on observations of customer needs that may result in identifying new ideas for innovation projects and new technologies
• Feed the ideation process with insights from customer interactions and on-site experience to feed our innovation process
• Be a mentor to our Field stakeholders, raising the technical skillset and independence of Reps and local Application Engineers alike

Industry Technical Consultant – Global High-Tech Segment

Vice President

• Establish, grow, and manage new and existing foodservice and hospitality customers, with a strategic focus on the top 2-5 customers in your geography
• Learn our customers’ operations, understand their challenges, and provide solutions to meet their needs
• Oversee customer service and solution delivery to your assigned customer base and communicate clear account priorities, goals and plans to educate our internal teams regarding strategies and tactics for expanding business and addressing customer needs
• Effectively manage the profitability of the business and drive new business sales through effective prospecting efforts, partnering with field and distributor sales teams, merchandising our total value proposition, and closing the sale with customers
• Identify business needs and opportunities that drive customer adoption of new and innovative products to develop and implement customized solutions for your customers
• Develop key relationships within your assigned accounts and across the industry
• Lead through influence in your assigned geography
• Attend business and social events in support of customer relationships
• Effectively develop and mentor less experienced field and corporate accounts associates

Assistant Vice President – Corporate Accounts

Account Executive

• Generate and execute sales plans in existing customer base and in assigned competitively-held accounts, to meet profit increase goals
• Work closely with current and prospective customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales
• Develop strong relationships with key stakeholders in current and prospective customers, including plant or facility executives
• Provide technical support to customers; identifying and resolving customer challenges, escalating as required
• Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
• Actively sell and support Nalco Water innovations and technology in assigned customers to promote long-term business relationships with Nalco Water

Technical Sales Representative

Events

• Develop and execute comprehensive event strategies together with the Marketing team, that drive brand awareness and scale for the entire portfolio
• Lead the E2E planning and delivery of diverse and complex experiential activations (brand activations, events, festivals) & brand samplings
• Own and manage events & sampling budgets, including constant monitoring and post-event reconciliation
• Negotiate and manage vendor and venue contracts to ensure quality and cost efficiency
• Ensure compliance with legal, safety, and risk management standards
• Collaborate cross-functionally with Marketing team and coordinate discussions with events organizers & BTL agencies
• Serve as the primary point of contact for senior stakeholders and partners
• Oversee on-site and virtual event execution, ensuring excellent delivery and issue resolution
• Ensure consistent brand representation across all event touchpoints
• Prepare executive-level post-event reports with insights and recommendations
• Stay current on event trends, technology, and best practices
• Introduce innovative formats, tools, and experiences to enhance attendee engagement
• Drive process improvements and operational efficiencies

Events & Sampling Manager

Technical Project Manager

• Travel to sites that currently have project opportunities and projects in progress to ensure customer expectations are met
• Support the project teams to ensure reliable design and operations
• Complete job walks with customer and subcontractors
• Reaching site and organizational goals related to safety, performance, quality, and customer service
• Build relationships with the site teams, manage the projects, and execute improvement initiatives to drive growth
• Drive projects to ensure compliance
• Maintaining working with appropriate stakeholders (QA, Maintenance, Capital) to improve unit efficiency and performance
• Develops a knowledge and understanding of products/systems/services, customers and customer needs of business area supported
• Conducts feasibility studies, determines manpower and cost estimates, and develops engineering criteria
• Develops customer proposals, tracks customer and vendor purchase orders
• Performs analyses to develop design options or recommendations for structures, systems and components
• Activities lead to new or improved products, processes, systems or methods which have significant impact potential
• Manage engineering firms, construction contractors, ensure EHS and Process Safety Standards are met
• Major equipment replacement/upgrades; Infrastructure upgrades; Utility projects

Engineering Project Manager

Operations

• Lead a team of 8-10 Service Specialists responsible for day and night route management while ensuring service excellence and compliance with applicable regulations / laws
• Take an active role in hiring, assessing, and developing associates to become the next leaders at Ecolab while emphasizing on customer retention, growing existing accounts & maintaining a high level of customer satisfaction
• Ensure your team of service specialists achieves their financial and service delivery goals
• Pursue sales and new business opportunities
• Coordinate initial services and maintain inventory and perform QA visits
• Build and maintain customer relationships within the market
• Be a champion of safety and ensure your team upholds strong safety practices and values

Field Operations Manager

Account Manager

• Grow sales within an existing territory of Marine accounts by providing customers with training, regular and emergency service and sales demonstrations
• Cold-call and prospect to secure new Marine accounts, as you build Ecolab’s brand in your market
• Learn customers’ systems and devise unique solutions as their expert on advanced cleaning and sanitation processes and programs
• Apply your mechanical aptitude to install, repair and perform maintenance on ware washing, laundry, house keeping and dispensing equipment and systems; leveraging this service to strengthen the customer relationship
• Demonstrate safe equipment use, ensuring that your customers’ facilities are fully operational and teams are properly trained

Territory Manager – Institutional Cruise

Customer Success Manager

• Manage and respond to all incoming customer enquiries for your assigned portfolio, ensuring prompt and professional resolution.
• Build strong relationships with institutional clients, proactively communicating to drive retention and satisfaction.
• Assist customers with replenishment orders, ensuring continuity of supply and service.
• Identify and pursue opportunities for new solution sales within your customer base.
• Support and execute digital sales campaigns as required throughout the secondment period.
• Track and report on key metrics, including customer retention rates, sales performance, and campaign outcomes.
• Work closely with the Institutional Sales Lead and team members to share best practices and contribute to continuous improvement.

Customer Engagement Specialist

Procurement

• Responsible for delivering business results and executing global strategies
• Develop global sourcing strategies and drive go-to-market events
• Build and maintain strong relationships with key suppliers
• Support global strategic initiatives and collaborate with regional teams
• Ensure compliance with relevant regulations and guidelines

Procurement Manager

• Live and promote Ecolab’s culture and values internally and vis-à-vis customers
• Personally sell Ecolab value proposition of industry-leading programs, technology, information and customer service; focus on selling new innovation programs
• Meet/ exceed annualized net new business sales objectives; actively support Institutional’s Retain, Grow, Gain portfolio strategy
• Lead customer negotiations and reviews, including contractual terms and conditions, KPI’s, pricing and product mix management, and contract renewals
• Build and leverage effective business relationships to create value for self, colleagues and customers
• Meet key business planning and reporting requirements including viable sales pipeline in various stages of the sale
• Stay informed with regard to industry changes and trends, proactively communicate current market information to management
• Share best practices for sales skills and behaviours with team members in corporate accounts, field sales and distribution teams
• Manage travel expenses against budget
• Act as Ecolab brand ambassador, focused on cleaning and safety, water, sustainability, efficiency and innovation

Global Corporate Account Manager – Institutional

• Drive growth by selling EcoSure’s food safety, brand standards, guest experience quality assurance programs, along with Lobster Ink’s digital learning solutions.
• Achieve sales targets, including profitability, and controlling expenses.
• Generate new opportunities by identifying and pursuing decision-makers at specific targeted accounts across QSR, contract caterers, c-stores, lodging and food retail sectors.
• Win new business by making corporate level sales calls, preparing presentations, doing demonstrations, and representing the company at tradeshows, conferences or professional meetings.
• Develop and manage a sales pipeline and accurately forecasting opportunities in Salesforce.
• Effectively negotiate contracts and close agreements with new and existing customers.
• Manage and grow existing accounts, developing and executing account plans to increase customer satisfaction and revenue.
• Participate and support customer sponsored events to strengthen business relationships.
• Establish effective cross-divisional working relationships to grow customer opportunities.

Corporate Account Manager

• Apply mechanical aptitude to install and repair ware washing, laundry, and dispensing equipment
• Ensure customer facilities are fully operational with proper training
• Grow sales within an existing territory of food service and hospitality accounts
• Cold-call and prospect to secure new accounts
• Learn warewashing systems and devise unique cleaning solutions

Hospitality Territory Sales and Service Representative

• Prendre en charge un secteur client déjà établi comprenant des restaurants, des hôtels et des établissements de soins
• Inspection, maintenance, diagnostic et installation de la technologie de dosage Ecolab chez nos clients
• Documentation des visites de service dans l’outil de rapport Ecolab
• Gestion autonome du secteur à l’aide de notre programme interne
• Analyse approfondie du marché et de la concurrence
• Préparation et mise en œuvre des lancements de produits
• Service de garde les week-ends et jours fériés (en alternance avec d’autres techniciens de service)