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Ecolab

German and Dutch Speaking Customer Advisor

Ecolab

Customer Relations Consultant managing B2B client interactions for elite fleet operators in logistics. Delivering tailored solutions and collaborating with internal teams in a hybrid role based in Ghent, Belgium.

Posted 6/28/2026full-timeGhent • 🇧🇪 BelgiumMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Deliver strategic guidance and tailored interventions for elite fleet operators, transport partners, and specialized automotive dealerships.
  • Manage critical inbound communications via phone and digital channels, upholding our uncompromising standards for safety and excellence.
  • Diagnose the underlying causes of complex logistical and technical challenges to deliver optimal outcomes for corporate partners.
  • Partner with Sales, Logistics, and Engineering divisions to ensure seamless workflows and data accuracy.

Requirements

What you’ll need
  • Native or near-native fluency in both German and Dutch is mandatory.
  • Professional fluency in English (minimum B2 level) for corporate reporting and cross-border internal collaboration.
  • A strong dedication to service excellence with the capacity to remain composed during peak operational hours.
  • Ability to navigate multiple software platforms and data analysis tools concurrently.
  • Readiness to work within a 24/7 rotating shift framework to provide continuous global coverage.

Benefits

Comp & perks
  • Comprehensive private health and life insurance coverage effective from day one.
  • Relocation Assistance: To facilitate your transition to Belgium, we provide a complimentary, fully furnished apartment in Ghent for your first month while you secure long-term housing.
  • Professional Development: Defined internal pathways for advancement into leadership positions or specialized corporate functions worldwide.
  • Predictable Scheduling: A structured 40-hour work week mapped out well in advance to help you balance your personal commitments.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Composure Under PressureDedication To Service Excellence