French Speaking Customer Advisor

Ecolab

French Speaking Customer Advisor providing support for premium consumer electronics tech brand. Offering flexible remote work in Greece with an emphasis on customer experience.

Posted 6/28/2026full-timeRemote • 🇬🇷 GreeceMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Deliver professional, expert support via telephone, email, and live chat exclusively in French.
Serve as an authoritative guide, helping users navigate sophisticated software ecosystems and hardware configurations.
Employ authentic empathy and a polished demeanor to ensure every client receives a world-class brand experience.
Stay abreast of the latest product rollouts and software updates to deliver precise, real-time guidance.
Meticulously log customer interactions and resolutions within corporate database systems to support seamless operational workflows.

Requirements

What you’ll need

Native or near-native mastery of French (C2 level) is mandatory.
Strong intermediate proficiency in English (B2 level) for corporate training and internal company meetings.
Must currently live in Greece or be prepared to relocate anywhere within the country prior to your official start date.
Naturally comfortable using modern software applications with a genuine passion for consumer electronics and emerging technology.
An active listener characterized by a proactive, solution-driven approach to addressing customer needs.

Benefits

Comp & perks

End-to-End Relocation Assistance
Complimentary Travel
Temporary Lodging
Administrative Bureaucracy Support
Advanced Infrastructure & Flexibility
Hardware Provisioning
Geographic Freedom
Guaranteed Income
Comprehensive Coverage
Professional Evolution

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Active ListeningEmpathyPolished Demeanor