Partner with subject matter experts to produce robust, sustainable high-level training content supporting the development of our sales and service associates.
Develop skills of associates to ensure superior service to customers.
Develop programs in forms of digital eBooks, eLearning modules, self-directed modules, classroom materials, and coaching tools.
Enforce standards for brand compliance, style, and templates.
Test and resolve technical issues related to learning assets and provide support to learners.
communication skillsverbal communicationwritten communicationability to simplify complex conceptstraining developmentcollaborationproblem-solvingadaptabilityinterpersonal skillscoaching