Software Training Specialist
LivCor, a Blackstone Portfolio Company
Senior Instructional Designer
USAA
full-time
Posted on:
Location Type: Hybrid
Location: San Antonio • Arizona, Colorado, Florida, North Carolina, Texas, Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $85,040 - $162,550 per year
Job Level
Senior
About the role
- Collaborate with business leaders and Learning Experience Partners to identify and confirm custom learning needs including business impact, success metrics, and project parameters
- Analyze, design, and use cutting edge learning technologies to develop multi-modality learning programs aimed at enhancing the performance of USAA employees
- Evaluate desired learning outcomes, understand performance expectations and identify areas for improvement, and help create suitable learning solutions
- Develops and implements strategic design initiatives and learning experiences that advance business goals while enhancing learning effectiveness and efficiencies
- Ensures alignment with L&D objectives, business strategy, and our USAA mission
- Collaborates with cross-functional teams while acting as liaison between the Design team and stakeholders to ensure timely delivery and adherence to project goals
- Completes peer to peer reviews to ensure consistency, quality, and appropriate use of course content guidelines
- Develops tools and processes to measure effectiveness of curriculum solutions and learner performance to ensure solutions meet employee skill development requirements
- Develops and maintains strong relationships with third-party vendor acting as the main point of contact for content management and enhancement related matters
- Synthesizes analyses, identifies root cause(s), and provides recommendations that influence business solutions
- Serves as a mentor and coach to peers and team members for assigned area of responsibility
- Sets routines with software/service vendors to optimize third party tools for design
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Requirements
- Bachelor’s degree; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree
- 6 years progressive work experience in complex instructional design projects to include advanced knowledge and application of instructional design methodologies and multi-media development tools
- Advanced skills in instructional design methodologies with the ability to successfully translate these methodologies to the team
- Demonstrated strong organizational skills, project management skills, multi-tasking, and project flexibility
- Ability to use communication and collaboration skills and instructional design technologies effectively to navigate the training environment
- Advanced knowledge and experience with instructional authoring tools (i.e., Articulate Storyline 360) and other learning technologies
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
instructional design methodologiesmulti-media development toolsproject managementcurriculum developmentlearning program designperformance evaluationroot cause analysislearning outcome assessmentcontent managementrisk management
Soft skills
collaborationcommunicationorganizational skillsmentoringcoachingflexibilityanalytical thinkingrelationship buildingpeer reviewproblem solving
