Easy Outsource

Account Executive

• Make outbound calls to prospective and existing customers to introduce the company's internet services.
• Persuade prospects to switch from their current internet provider to the company's internet service by presenting the value, savings, and available promotions.
• Present available discounts and promotional offers to help customers lower their monthly internet bills.
• Handle objections professionally and confidently while guiding customers toward the best solution.
• Build rapport quickly and maintain a positive customer experience throughout each call.
• Accurately process service and billing changes while ensuring customer information is up to date.
• Meet or exceed daily call, conversion, and sales targets.
• Maintain detailed records of customer interactions in the CRM.

Outbound Sales Representative

Operations

• Maintain organized digital folders for each property, including warranties, receipts, vendor contacts, and service records.
• Keep property information up to date, including square footage, floor plans, photos, lease details, pricing, and other property documents.
• Manage insurance records, request renewal quotes, track policies, premiums, coverage, carriers, and renewal dates.
• Maintain a centralized calendar for business, property, vehicle, insurance, LLC, and website renewal deadlines.
• Update and maintain lease agreements, rental applications, utility spreadsheets, and CAM/expense records.
• Create and improve checklists and SOPs for tenant onboarding, including background checks, lease execution, deposit verification, move-in documentation, and key release.
• Organize company email inboxes by archiving or removing unnecessary emails and monitoring storage usage.
• Provide general administrative and operational support as needed.

Real Estate Operations – Admin Coordinator

Manager

• Monitor and manage email boxes, ensuring timely responses and organization of incoming correspondence.
• Draft and create letters, memos, and other documents as the team requires.
• Handle bylaw infractions in accordance with company policies and procedures.
• Upload and organize documents in relevant platforms or systems.
• Manage calendars, scheduling appointments, meetings, and other events for the team.
• Communicate promptly and professionally with clients to address service requests and inquiries.
• Obtain and send out vendor quotes as requested by the team.
• Perform data entry tasks using Condo Control Central, Condo Manager, and Excel sheets accurately and efficiently.

Property Manager Assistant

Digital Marketing

• Develop and manage monthly content calendars aligned with business objectives and promotional campaigns
• Create and execute integrated marketing campaigns to drive memberships, class bookings, and local brand awareness
• Develop and refine ongoing social media and digital marketing strategies
• Analyze performance data and identify opportunities for growth and optimization
• Create, schedule, and publish engaging content across social media platforms
• Manage and optimize Google Business Profile listings
• Plan, launch, and manage Google Ads campaigns
• Develop lead generation strategies focused on membership acquisition and retention
• Optimize website content and landing pages for search visibility

Outbound Sales Representative

Real Estate Operations – Admin Coordinator

Property Manager Assistant

Digital Marketing Manager