Easy Outsource

Chief Operating Officer

• Provide executive support through calendar and email management, meeting coordination, and handling confidential communications
• Manage administrative workflows including documentation, task tracking, and virtual meeting logistics
• Conduct initial screening of job applicants and coordinate recruitment scheduling
• Support CRM updates, reporting, and communication with internal and external stakeholders
• Utilize tools such as monday.com, Google Workspace, Zoom, HubSpot (or similar), and AI productivity tools to streamline operations and improve efficiency

Executive Assistant to CEO, COO

Account Manager

• Lead the onboarding phase for new clients, ensuring a smooth transition from sales to active engagement
• Conduct onboarding meetings via Zoom with professionals, physicians, and executive stakeholders, addressing questions and setting expectations
• Build and maintain strong relationships while serving as the primary point of contact during onboarding
• Coordinate internally to capture client requirements, track progress, and ensure accurate execution
• Document onboarding details, identify issues proactively, and contribute to continuous improvement of onboarding processes

Senior Onboarding Account Manager

Marketing

• Maintain and update the company website using WordPress, ensuring content accuracy and functionality
• Create and edit marketing content including website copy, blogs, and promotional materials
• Apply basic SEO practices to improve search visibility and optimize digital content
• Manage marketing workflows, data, and campaign support within HubSpot
• Track tasks, timelines, and project coordination through monday.com

Marketing Assistant – Part-Time

Operations

• Support and manage relationships with affiliates and creators
• Review, organize, and categorize video content for performance and usability
• Identify high-performing videos and scale winning content through Spark Ads
• Track and report weekly metrics including: Creator payouts, Payroll, Inventory levels, Performance and operational KPIs
• Maintain organized systems for content, reporting, and workflows
• Ensure accuracy and consistency in data tracking and documentation
• Support operational processes related to ecommerce and live-selling initiatives
• Manage multiple workflows independently and proactively

Shop Operations VA

Sales

• Identify, source, negotiate, and onboard vendors that provide products and services suitable for senior living residents
• Build and maintain strong relationships with local, regional, and national vendors
• Manage vendor contracts, pricing, service-level agreements, and compliance requirements
• Evaluate vendor performance regularly to ensure quality, reliability, and value
• Develop revenue-generating partnerships through sponsorships, co-branding, and vendor-funded inclusions
• Identify upsell and cross-promotional opportunities within the welcome package program
• Track and report revenue, cost savings, and ROI related to vendor partnerships
• Collaborate with Sales and Marketing teams to align vendor offerings with broader marketing campaigns
• Ensure all vendor materials and products align with company branding and messaging
• Support community-level marketing efforts by leveraging vendor partnerships
• Work closely with Community Directors, Operations, Marketing, and Resident Experience teams
• Coordinate logistics, timelines, and inventory for smooth distribution of care packages
• Act as the primary point of contact for vendor-related inquiries and escalations

Vendor Manager – Sales & Marketing

Executive Assistant

• Provide comprehensive executive support to the CEO
• Manage email inbox and respond to messages on behalf of the CEO
• Prepare weekly overviews of client meetings
• Maintain and manage spreadsheets for data analysis
• Conduct data entry and maintain accurate records in HubSpot CRM
• Assist with social media tasks and online presence management