Outbound Sales Representative

Easy Outsource

Outbound Sales Representative making calls to customers for a telecommunications company. Focusing on persuading them to switch providers and reduce internet costs.

Posted 7/23/2026full-timeRemote • 🇨🇦 CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong outbound sales capabilities with a proven track record in overcoming objections and closing sales in the telecommunications industry. Maintains a positive customer experience while effectively managing service and billing changes.

Highest-signal resume keywords

Outbound Sales ExperienceObjection HandlingSales Closing SkillsVerbal Communication SkillsTelecommunications Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Target AchievementService and Billing ProcessingCRM Record KeepingPromotional Offer PresentationCustomer Interaction Management

Soft Skills

PersuasivenessSelf-MotivationConfidenceRapport BuildingProfessionalism

Tools & Technologies

CRM Software

Industry Keywords

TelecommunicationsInternet ServicesTelesalesOutbound CallingCustomer Experience

About the role

Key responsibilities & impact

Make outbound calls to prospective and existing customers to introduce the company's internet services.
Persuade prospects to switch from their current internet provider to the company's internet service by presenting the value, savings, and available promotions.
Present available discounts and promotional offers to help customers lower their monthly internet bills.
Handle objections professionally and confidently while guiding customers toward the best solution.
Build rapport quickly and maintain a positive customer experience throughout each call.
Accurately process service and billing changes while ensuring customer information is up to date.
Meet or exceed daily call, conversion, and sales targets.
Maintain detailed records of customer interactions in the CRM.

Requirements

What you’ll need

At least 2 years of outbound sales or telesales experience.
Strong phone presence with excellent verbal communication skills.
MUST HAVE: Proven ability to overcome objections and close sales over the phone.
Confident, persuasive, and self-motivated with a strong sales mindset.
Able to work independently with minimal supervision.
Experience in the telecommunications or internet service industry is highly preferred.
Familiarity with internet services, billing, or telecom products is a strong advantage.

Benefits

Comp & perks

Competitive salary
Flexible working hours