Eagers Automotive Limited

Financial Planning and Analysis

• Create engaging, connecting and memorable moments with our customers
• Excellent communication skills - Build rapport quickly and act with integrity
• Strong focus on NPS - Customer Satisfaction Index
• Offer unique tailored financial solutions, end to end
• Steer lending conversations with confidence
• Prepare financial documents and complete finance and insurance contracts, quotes and policies

Finance and Insurance Consultant

Consultant

• Welcome and engage customers in the showroom, online and over the phone
• Conduct test drives and product demonstrations to showcase BYD’s innovative features
• Stay up to date with BYD products, EV technology and market trends
• Manage the full sales process including finance referrals, trade-ins and delivery coordination
• Achieve sales targets while delivering exceptional customer service
• Work collaboratively with the dealership team to ensure a seamless experience

BYD Consultant

Account Executive

• Welcome and engage customers in a professional and consultative manner
• Understand customer needs and recommend suitable Denza models and solutions
• Deliver compelling product presentations and test drives
• Explain EV technology, features, financing, and ownership benefits clearly
• Manage the full sales process from enquiry to vehicle handover
• Maintain accurate customer records and follow-up using CRM systems
• Build long-term relationships to encourage repeat business and referrals
• Stay up to date with Denza products, promotions, and market trends

Vehicle Sales Consultant

• Responsible for guiding guests through the buying process with high quality service.
• Delivering the best solution to meet customer needs.
• Establish and maintain good working relationships with all departments.
• Build relationships with customers and potential customers.
• Listen, understand and be responsive to customer’s needs.
• Know and understand the sales process including the value of each step.

Used Vehicle Sales Consultant

Accounts Receivable

• Take ownership of day-to-day processing including daily banking and reconciliations
• Accounts payable and receivable - process invoices, payments, and collection
• New and Used Vehicle deal processing
• VicRoads payment reconciliations
• General administration duties

Accounts Receivable Clerk

• Engage with customers to understand their vehicle needs and preferences
• Present and demonstrate new and used vehicle options
• Manage the full sales process from initial enquiry through to delivery
• Maintain accurate records and follow up with prospective customers
• Work closely with the dealership team to achieve sales targets and KPIs

• Guide customers through the purchase journey
• Deliver an exceptional ownership experience
• Contribute to the continued success of the used vehicle operation

Translator

• Interpret and supply parts for workshop, retail, and trade customers
• Accurately identify parts using electronic catalogues and dealer systems
• Process orders, invoices, credits, and returns
• Maintain stock control and assist with inventory management
• Liaise with technicians and service advisors to ensure parts availability
• Provide a high standard of internal and external customer service
• Support the Parts Manager with general department operations as required

Parts Interpreter

• Deliver a premium, personalised customer experience from the first enquiry through to vehicle handover
• Represent the BMW brand with professionalism, enthusiasm, and integrity
• Build and maintain strong long-term relationships with new and existing customers
• Work toward achieving sales targets while contributing positively to a collaborative team
• Stay up to date with BMW product knowledge, features, and innovations

Sales

• Play a fundamental role in ensuring we deliver an exceptional customer experience
• Lead our Volvo and Polestar brands
• Exceed expectations and KPI's

Vehicle Sales Manager

• Lead a high performing sales team
• Drive dealership growth
• Champion an exceptional customer experience
• Oversee day to day sales operations, team coaching, stock management, and strategic planning

Sales Manager

• Help deliver outstanding customer care and buying experiences
• Meet and exceed dealership KPIs
• Employ negotiation and closing skills to drive sales
• Collaborate with team members to enhance customer satisfaction

• Support customers with parts enquiries, sales, and day-to-day counter operations
• Assist customers and process orders
• Maintain parts records
• Work closely with the broader team to ensure smooth operations

Parts Sales Consultant

• Managing fleet sales processes end-to-end, from sourcing clients and fleet business, through to arranging the delivery of vehicles to clients.
• Sourcing new fleet business
• Managing client relationships
• Quoting
• Assisting with queries
• Coordinating contracts
• Meeting monthly sales targets
• Arranging deliveries of fleet purchases
• Managing the end-to-end process of fleet vehicle purchase for all clients.

Fleet Vehicle Sales Consultant

• Present and arrange finance and insurance options
• Work closely with the sales team to maximise customer outcomes
• Ensure compliance with all finance and regulatory requirements
• Accurately process documentation and manage approvals
• Deliver a professional, transparent, and customer-focused experience