Warranty Administrator
Eagers Automotive Limited
full-time
Posted on:
Location Type: Office
Location: Aspley • Australia
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About the role
- Preparing, submitting, and tracking warranty claims within manufacturer requirements
- Reviewing repair orders and documentation for accuracy and compliance
- Liaising with technicians to ensure correct warranty coding and supporting evidence
- Maintaining up-to-date knowledge of manufacturer policies and recall campaigns
- Monitoring claim progress and following up on outstanding approvals
- Managing warranties relating to parts, labour, and goodwill requests
- Providing administrative support to the service department as required
- Provide support to Service Advisors and assist with Service Advisor tasks
Requirements
- Previous experience in warranty administration, service advising, or dealership administration
- Strong attention to detail and accuracy in documentation
- Good understanding of dealership systems, service operations, or manufacturer processes
- Strong communication and teamwork skills
- Ability to manage deadlines and multitask in a fast-paced environment
- Competent computer skills across dealer management systems and Microsoft Office
Benefits
- Stable full-time role with a supportive and experienced team
- Career growth opportunities across Australia’s largest automotive group
- Ongoing manufacturer and internal training
- Team member discounts across vehicles, servicing, and insurance products
- Professional, friendly workplace culture focused on development and success
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
warranty administrationservice advisingdealership administrationdocumentation accuracyclaim trackingwarranty codingrepair order reviewadministrative supportmultitaskingdeadline management
Soft Skills
attention to detailcommunication skillsteamwork skills