Eagers Automotive Limited

Controller

• Providing leadership and support to the Service Manager
• Coordinating and allocating repair orders to technicians
• Maintaining workshop efficiency and ensuring smooth workflow
• Monitoring the quality of all work performed and conducting quality checks
• Offering diagnostic and technical support to technicians
• Establishing and maintaining strong working relationships across all departments
• Assisting with escalated technical issues and repair concerns
• Ensuring compliance with safety, process, and manufacturer standards

Workshop Controller – Foreman

Administration

• Preparing, submitting, and tracking warranty claims within manufacturer requirements
• Reviewing repair orders and documentation for accuracy and compliance
• Liaising with technicians to ensure correct warranty coding and supporting evidence
• Maintaining up-to-date knowledge of manufacturer policies and recall campaigns
• Monitoring claim progress and following up on outstanding approvals
• Managing warranties relating to parts, labour, and goodwill requests
• Providing administrative support to the service department as required
• Provide support to Service Advisors and assist with Service Advisor tasks

Warranty Administrator

Sales

• Get into car sales and learn from the best
• Coordinate activities associated with sale and delivery of vehicles
• Meet KPIs and sales targets
• Work well with team and other departments

Sales Trainee

• Provide essential support across dealership operations
• Ensure accurate documentation and smooth processes
• Assist with processing vehicle sales, registrations, and general documentation
• Maintain accurate records and data entry in dealership systems
• Provide administrative support to sales, service, and finance teams
• Respond to internal and external queries in a professional manner
• Contribute to a smooth and efficient daily workflow across departments

Administration Officer

• Assist with processing vehicle sales, registrations and general documentation
• Maintain accurate records and complete data entry within dealership systems
• Provide administrative support to internal teams across sales, service and finance
• Respond to internal and external enquiries professionally
• Contribute to smooth, efficient workflow across multiple departments

Financial Planning and Analysis

• Present finance and insurance products in a clear, easy-to-understand way
• Structure finance packages that meet customer needs and affordability
• Ensure all finance and insurance processes meet regulatory and company requirements
• Build strong relationships with guests throughout the purchase process
• Support a seamless handover from sales to delivery
• Work closely with the sales team to maximise conversion and customer satisfaction

Finance and Insurance Consultant

Account Executive

• Welcome customers with genuine enthusiasm and introduce them to the world of BYD electric vehicles.
• Bring BYD to life through product demos, test drives, and clear explanations of EV features & benefits.
• Guide customers through every step of the sales journey with professionalism and care.
• Build strong relationships and deliver exceptional service that drives high NPS and customer loyalty.
• Stay up to date with the latest BYD updates, EV tech trends, and charging solutions.
• Collaborate closely with your team to create a seamless, futuristic customer experience.

Vehicle Sales Consultant

• Engage with customers to understand their needs and offer personalised finance solutions
• Facilitate consumer and commercial lending from start to finish
• Build rapport in a dynamic, high-traffic, multi-brand dealership
• Leverage digital tools and finance platforms to drive performance
• Collaborate with sales and delivery teams to deliver a seamless guest journey
• Quote insurance and aftercare products

• Engage with customers to understand their vehicle needs and preferences
• Present and demonstrate new and used vehicle options
• Manage the full sales process from initial enquiry through to delivery
• Maintain accurate records and follow up with prospective customers
• Work closely with the dealership team to achieve sales targets and KPIs

• Deliver tailored finance, insurance, and warranty solutions that build trust and maximise customer confidence
• Partner closely with high-performing sales teams across multiple franchises to drive volume and profitability
• Accurately prepare, package, and submit finance applications across a broad lender network
• Manage finance documentation, settlements, and execution in line with lender, ASIC, and compliance requirements
• Produce remittance, settlement, and month-end reporting with precision
• Maintain accurate records, databases, and documentation in line with legislative standards
• Monitor performance against targets, identify opportunities, and continuously improve outcomes

• Processing warranty claims accurately and within required timeframes
• Reviewing repair orders and supporting documentation for compliance
• Liaising with technicians and service advisors to obtain required information
• Submitting and reconciling warranty payments and credits
• Monitoring outstanding claims and following up where required
• Maintaining accurate warranty records and audit readiness
• Assisting with manufacturer warranty audits and reporting

Affiliate Manager

• Provides contemporary workplace health, safety and environmental expertise across operational teams
• Ensures the effective application of Eagers Automotive HSE policies, standards and system procedures
• Supports the development and implementation of HSE performance improvement initiatives, risk mitigation strategies and injury and return to work management
• Collaborates with the Enterprise HSE Team, WHS Regional Manager and the Vic/Tas Safety Team for organization-wide initiatives

Health Safety and Environment Business Partner

Consultant

• Share expert advice and promote our range of aftercare products to new and existing customers.
• Handle inquiries and achieve sales goals for aftermarket products.
• Build strong customer relationships.
• Keep accurate records and provide great post sale support.
• Work with all dealership departments to keep things running smoothly.
• Deliver exceptional customer service every step of the way.

Car Care Consultant – Trainee

• Creating engaging, memorable experiences for customers
• Learning how to build rapport and communicate with confidence
• Supporting the sales team throughout the customer journey
• Assisting with vehicle deliveries and learning product features & benefits
• Keeping customer information up to date in our DMS
• Learning how to manage your time, follow sales processes and hit targets
• Growing your confidence in a busy, high-performing environment

Manager

• Lead the service department and manage daily operations
• Drive team performance and deliver outstanding customer satisfaction
• Oversee workshop operations and ensure efficient workflow management
• Monitor service KPIs and implement strategies to achieve performance targets
• Maintain high standards of safety, compliance, and customer service
• Collaborate with other departments to ensure smooth vehicle throughput and delivery