Eagers Automotive Limited

Account Executive

• coordinate activities for sale and delivery of vehicles
• meet KPIs and sales targets
• nurture relationships with clients and co-workers
• present professionally in attire and attitude

Vehicle Sales Consultant

Consultant

• coordinate activities associated with the sale and delivery of vehicles
• meet KPIs and sales targets
• professionally present yourself in attire and attitude
• collaborate with co-workers and other departments

Manager

• manage the day-to-day operations of the busy Service Department
• supervise the entire Service Team to ensure the workshop is operating at optimum capacity
• ensure all KPI's are being achieved
• embody dealership values and inspire the team
• exceed customer expectations with best possible service

Service Manager

Art Director

• Leading, supporting, and developing the parts team to achieve departmental KPIs
• Overseeing all parts operations including retail, trade, and internal workshop supply
• Managing stock levels, ordering, receipting, and inventory accuracy
• Building strong relationships with suppliers, trade partners, and internal stakeholders
• Driving process improvements, operational efficiency, and parts profitability
• Ensuring compliance with manufacturer requirements and dealership standards

Parts Manager

• Engage with customers to understand their vehicle needs and preferences
• Present and demonstrate vehicles, including features and technology
• Manage the full sales process from initial enquiry through to delivery
• Provide guidance on finance packages, warranties, and add-on options
• Maintain accurate records and follow up with prospective customers
• Work closely with the dealership team to achieve sales targets and KPIs

Administration

• Deal Processing: Manage automotive deals from start to finish with precision, ensuring all documentation is flawless and up-to-date.
• Invoice Entry: Accurately input and reconcile vehicle invoices, maintaining our high standards of financial accuracy.
• Refunds: Process customer refunds and trade payouts efficiently, ensuring accuracy and compliance with company policies.
• Internal Customer Service: Offer prompt support to our teams, assisting with administrative and financial queries and ensuring seamless operations across departments.
• Documentation and Reporting: Maintain organized electronic records, prepare regular reports, and ensure compliance with company policies and industry regulations.
• General Support: Collaborate with team members, assist with various tasks, and contribute to process improvement initiatives to enhance efficiency.

Administration Officer

• Connect with customers to understand their vehicle needs and lifestyle
• Present Toyota's latest models and match features to customer requirements
• Build lasting relationships that drive repeat business and referrals
• Achieve sales targets while delivering exceptional customer experiences
• Participate in ongoing training to stay expert on Toyota's evolving lineup

Sales

• Manage dealership activities associated with the sale and delivery of vehicles
• Build relationships with existing and potential customers
• Lead by example in a high-pressure environment
• Meet KPIs and sales targets

Assistant Sales Manager

• Reporting to the Fleet Sales Manager
• Work alongside our established team to deliver an exceptional experience to our clients
• Help business customers to find the right company vehicles for them

Fleet Vehicle Sales Consultant

• Engage with customers to understand their vehicle needs and preferences
• Present and demonstrate new vehicle options with confidence
• Manage the full sales process from initial enquiry through to delivery
• Maintain accurate records and follow up with prospective customers
• Work closely with the dealership team to achieve sales targets and KPIs

Translator

• answering phone enquiries about parts from both retail and trade customers
• handling internal requests
• helping pick parts for the Service Department

Parts Interpreter

• Process EFT payments and banking transactions accurately
• Process various financier and external payments/refunds
• Support new and used deal processing
• Support AP and AR functions
• Assist with reconciliations weekly and for EOM
• Support the wider administration and finance teams to improve efficiency
• Complete ad hoc tasks as directed by department leadership

Accounts Clerk – Administration

Call Center Representative

• Managing all incoming calls
• Meeting and greeting customers in a professional and warm manner
• Entering all service bookings in dealer management system
• Managing inbound online service bookings and inquiries
• Calling customers to confirm their scheduled services
• Calling customers to follow up and ensure positive experiences
• General administration duties

Call Centre Operator

• Lead the team and strengthen the commitment and reputation in the Canberra market
• Ensure delivery of exceptional customer experience with the new brand
• Oversee service operations and manage a diverse team

Marketing

• Create, implement, and execute marketing plans across multiple dealerships, franchises, and locations
• Support digital marketing campaigns from concept through to execution
• Assist in identifying and maximising business opportunities to increase lead volume and brand visibility
• Coordinate marketing activity across internal teams and external partners
• Contribute creative ideas and solutions to marketing challenges
• Manage multiple projects while meeting deadlines and maintaining quality standards

Vehicle Sales Consultant

Consultant

Service Manager

Parts Manager

Vehicle Sales Consultant

Administration Officer

Vehicle Sales Consultant

Assistant Sales Manager

Fleet Vehicle Sales Consultant

Vehicle Sales Consultant

Parts Interpreter

Accounts Clerk – Administration

Call Centre Operator

Service Manager

Marketing Coordinator