Dynatron Software, Inc.

Operations

• Manage inbound phone calls, emails, and support cases
• Investigate customer issues and provide technical assistance
• Document troubleshooting steps and ensure customer issues are resolved
• Collaborate with teammates for complex customer issues

Support Operations Associate

Sales

• Drive Regional Growth: Lead revenue generation and market expansion efforts across Minnesota, achieving or exceeding monthly and annual sales targets.
• Full Sales Ownership: Manage all aspects of the sales process, from prospecting and pipeline development to contract negotiation and close, including direct sales, upsells, group deals, and partner sales.
• Territory Strategy & Execution: Develop and execute a regional business plan grounded in data, local market insights, and dealership relationships.
• Leverage mapping and planning tools to maximize in-market efficiency and impact.
• Dealer Engagement: Engage directly with dealership decision-makers, conducting multiple in-person visits, and holding qualified meetings daily to uncover opportunities and present tailored Dynatron solutions.
• Pipeline & CRM Excellence: Maintain a disciplined approach to pipeline management using SugarCRM. Ensure all activities, opportunities, and communications are accurately documented.
• Collaboration & Communication: Partner closely with Sales Leadership, Marketing, and Enablement to align strategies, share insights, and execute go-to-market initiatives.
• Participate in weekly team huddles, sales meetings, and ongoing Allego training sessions to continuously sharpen your skills.
• Team & Culture Champion: Represent Dynatron’s Core Values of Urgency, Results, Accountability, Positivity, and Success-Driven Excellence in every interaction with clients, partners, and peers.

Regional Sales Manager

• Drive Regional Growth: Lead revenue generation and market expansion efforts across Minnesota, achieving or exceeding monthly and annual sales targets.
• Full Sales Ownership: Manage all aspects of the sales process, from prospecting and pipeline development to contract negotiation and close, including direct sales, upsells, group deals, and partner sales.
• Territory Strategy & Execution: Develop and execute a regional business plan grounded in data, local market insights, and dealership relationships.
• Leverage mapping and planning tools to maximize in-market efficiency and impact.
• Dealer Engagement: Engage directly with dealership decision-makers, conducting multiple in-person visits, and holding qualified meetings daily to uncover opportunities and present tailored Dynatron solutions.
• Pipeline & CRM Excellence: Maintain a disciplined approach to pipeline management using SugarCRM. Ensure all activities, opportunities, and communications are accurately documented.
• Collaboration & Communication: Partner closely with Sales Leadership, Marketing, and Enablement to align strategies, share insights, and execute go-to-market initiatives. Participate in weekly team huddles, sales meetings, and ongoing Allego training sessions to continuously sharpen your skills.
• Team & Culture Champion: Represent Dynatron’s Core Values of Urgency, Results, Accountability, Positivity, and Success-Driven Excellence in every interaction with clients, partners, and peers.

Accounts Receivable

• Own the end-to-end dunning and collections lifecycle across assigned customer accounts.
• Drive a structured, escalating outreach cadence across email, phone, and portal channels to recover past-due and stuck balances.
• Prioritize AR aging by cash-at-risk, account status, age of balance, and root cause.
• Maintain professional, firm, and customer-aware communication throughout the collections process.
• Investigate and clear the root causes behind stuck cash, including unapplied and misapplied payments, short-pays, billing disputes, credit holds, and unattached or orphaned receivable entries.
• Reconcile customer accounts and match payments to open invoices in NetSuite.
• Identify patterns in past-due balances and recommend corrective actions to prevent recurring issues.
• Partner with Billing, Sales, Customer Success, and Cash Application to resolve disputes quickly and remove payment roadblocks.
• Build, maintain, and report on collections KPIs, including DSO, aging bucket movement, cash collected versus target, and dispute resolution cycle time.
• Develop, document, and maintain collections SOPs, dunning workflows, and escalation procedures.

Senior Accounts Receivable Analyst – Contract

Technical Product Manager

• Own and maintain the data product backlog—writing, refining, and prioritizing user stories, epics, and technical tasks across data ingestion, transformation, APIs, and integrations
• Lead sprint planning, backlog grooming, and sprint reviews in close partnership with Engineering and Data teams
• Manage dependencies, track delivery progress, and proactively surface blockers or risks to stakeholders
• Partner with Product leadership to shape and maintain the roadmap for Dynatron’s enterprise data platform, ensuring alignment with company objectives and long-term product direction
• Prioritize initiatives across ingestion, transformation, categorization, storage, governance, and data delivery based on business value and strategic impact
• Partner with Product Managers across all product lines to ensure products have the data sources, integrations, and intelligence needed to meet roadmap goals and customer needs
• Own all third-party data integrations and API partnerships, including evaluation, prioritization, implementation coordination, and ongoing optimization
• Collaborate with Analytics, Data Science, and AI teams to surface KPIs, benchmarks, predictive capabilities, and intelligent automation opportunities
• Support go-to-market readiness for data-driven features and platform enhancements.

Technical Product Owner

Analytics Engineer

• Responsible for transforming raw data into clean, reliable, and well-documented models that power analytics.
• Design, build, and maintain transformation layers in dbt, following best practices for data modeling.
• Own the semantic and metrics layer, defining governed, version-controlled business metrics.
• Partner with BI developers to expose trusted datasets through BI tools.
• Build and maintain documentation, data dictionaries, and lineage for stakeholders.
• Own end-to-end data validation by building automated tests into the transformation workflow.
• Collaborate on operationalizing analytics within services such as Snowflake Cortex and Databricks AI.
• Mentor junior analysts and engineers in SQL and dbt best practices.

Senior Analytics Engineer

Data Engineer

• Build and maintain complex data pipelines using AWS Glue, Step Functions, or Databricks Workflows.
• Implement modular data structures using advanced modeling techniques such as Medallion Architecture and Dimensional Modeling.
• Manage scalable data storage solutions using AWS S3 as the primary landing zone and data lake foundation.
• Optimize storage formats (Delta, Iceberg, Parquet) and compute performance to ensure high-throughput and cost-effective processing.
• Develop and deploy real-time ingestion pipelines using AWS Kinesis or Kafka.
• Own end-to-end data validation and QA by building automated data quality checks directly into the ETL/ELT pipelines.
• Engineer ML-ready datasets and manage Feature Stores to support the Data Science team.
• Mentor junior engineers in coding best practices, SQL optimization, and Python development.
• Collaborate closely with Product and ML teams to translate architectural designs into functional code.

Senior Data Engineer

Data Scientist

• Own and evolve the product vision, strategy, and roadmap for MarketSmart
• Define clear priorities and success metrics to guide roadmap decisions
• Lead ongoing product discovery to understand customer workflows and pain points
• Translate customer, market, and performance insights into product requirements
• Collaborate with Engineering and Product Design to define and deliver solutions
• Analyze product usage data, campaign performance metrics, and customer feedback
• Lead validation efforts including beta programs, usability testing, and post-launch feedback

Support Operations Associate

Regional Sales Manager

Regional Sales Manager

Senior Accounts Receivable Analyst – Contract

Technical Product Owner

Senior Analytics Engineer

Senior Data Engineer

Senior Data Engineer

Product Manager – MS, Data