Senior Account Manager
Response Mine Interactive
Account Coordinator
Dynata
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $45,000 - $55,000 per year
Job Level
JuniorMid-Level
About the role
- Manage and own outcomes of market research projects from commissioning to invoice.
- Exceed client expectations of project delivery.
- Collaborate with and support Sales and Customer Services in driving revenue growth through client relationship development that lead to referrals and repeat business.
- Provide guidance and troubleshoot project challenges during fielding.
- Communicate project updates and status in a responsive and consultative manner throughout the project field.
- Coordinate internal resources for project support.
- Administer internal customer relationship information at the project level through efficient project documentation.
- Share knowledge across internal functional teams.
Requirements
- 2+ years of experience or related work experience
- Account or client services experience is beneficial
- Experience in market research strongly desired
- Experience in a customer service environment desired
- Proficient in Microsoft Word, Excel, PowerPoint and Outlook
- Knowledge of SPSS or ConfirmIt a plus.
Benefits
- Full range of medical and other benefits
- Discretionary incentive program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
market researchproject managementclient relationship developmenttroubleshootingproject documentationdata analysisSPSSConfirmIt
Soft skills
communicationcollaborationclient servicesproblem-solvingresponsiveness
