Dutch Business Network

Ecommerce

• Own the full P&L for Dutch’s ecommerce business
• Proactively identify the highest-value opportunities for product sales
• Define and evolve the product assortment strategy across both prescription and OTC categories
• Monitor market trends, competitor moves, and emerging product categories
• Partner deeply with Dutch's AI team to build a personalized product recommendation engine
• Lead the full reimagination of Dutch’s product storefront
• Own the merchandising strategy
• Manage the product catalog lifecycle
• Continuously scout for hot new products, emerging brands, and category innovations

Senior Product Manager, Ecommerce

Attorney

• Own and lead Dutch’s legal function across corporate, regulatory, commercial, product, privacy, employment, litigation, and compliance matters
• Serve as a strategic legal advisor to the CEO, executive team, and board on key business, regulatory, and risk decisions
• Partner closely with clinical, pharmacy, product, operations, marketing, finance, people, and growth teams to enable compliant and scalable execution
• Lead Dutch’s legal strategy around veterinary telemedicine, VCPR, pharmacy operations, prescribing, state-by-state regulatory requirements, and related healthcare compliance matters
• Support Dutch’s regulatory advocacy efforts as the company works to expand access to virtual veterinary care across the United States
• Build legal frameworks that allow Dutch to launch new products, expand into new states, enter new business lines, and deepen its pet health platform
• Draft, review, and negotiate commercial agreements, including vendor contracts, strategic partnerships, pharmacy-related agreements, marketing agreements, data/privacy agreements, and other business-critical contracts
• Advise on product and marketing initiatives, including claims review, consumer protection, advertising compliance, subscription practices, and customer-facing disclosures
• Oversee corporate governance, board materials, financing support, equity matters, cap table administration, and investor-related legal work
• Manage employment legal matters in partnership with the People team, including policies, employee relations, offer documentation, separations, and compliance with applicable employment laws
• Develop and scale internal legal processes, templates, policies, approval workflows, and playbooks that help teams move faster with better judgment
• Manage outside counsel efficiently across regulatory, corporate, employment, litigation, pharmacy, privacy, and other specialized areas
• Identify and proactively mitigate legal and regulatory risk without slowing down the business unnecessarily
• Help prepare Dutch for future scale, including potential strategic transactions, financing events, audits, and public-company readiness over time

VP, Legal

Insurance

• Own Dutch’s pet insurance vertical end-to-end, including strategy, launch, growth, operations, and financial performance
• Develop the business plan for Dutch Insurance, including revenue model, margin profile, customer acquisition strategy, retention strategy, and long-term growth roadmap
• Lead the work required to make Dutch Insurance available nationally, including the path to launching in all 50 states
• Partner with legal, compliance, insurance carriers, brokers, TPAs, and other external partners to ensure Dutch’s insurance offering is compliant, scalable, and operationally sound
• Evaluate and manage insurance partnership structures, including carrier relationships, agency/broker models, underwriting partners, claims partners, and potential MGA-style opportunities
• Define the customer experience across quote, purchase, onboarding, claims education, renewal, and ongoing member engagement
• Work closely with product, engineering, marketing, lifecycle, CX, clinical, legal, and finance to integrate insurance into the Dutch member experience
• Build and optimize the insurance funnel, including pricing presentation, plan positioning, conversion, attach rate, and cross-sell opportunities
• Own the insurance P&L, including revenue, CAC, contribution margin, retention, partner economics, and operating costs
• Develop dashboards, reporting, and operating cadences to track the health of the business
• Identify new growth opportunities across Dutch’s existing member base, new member acquisition funnel, employer/affiliate channels, and strategic partnerships
• Build the team, processes, and vendor infrastructure required to scale the vertical over time
• Serve as the internal expert and executive owner for the insurance business

General Manager, Insurance

Marketing

• Build and execute prospect-focused lifecycle campaigns across email, SMS, and push in Iterable
• Own day-to-day execution of key prospect moments including:
• - Lead nurture & prospect engagement sequences
• - Trial new conversion programs
• - Abandoned flow re-engagement
• - Promotional and time-sensitive offer campaigns
• Create and maintain journeys, triggers, and recurring campaigns with strong attention to detail
• Partner with growth, design, and CX to ensure prospect messaging is timely, persuasive, and on-brand
• QA campaigns thoroughly (logic, personalization, rendering, links, timing)
• Monitor funnel performance and report on prospect metrics (open rate, CTR, trial starts, conversion rate)
• Support A/B testing of subject lines, content, offers, timing, and segmentation
• Help document and improve prospect lifecycle best practices and templates as the program scales

Lifecycle Marketing Manager

Product Designer

• Create wireframes, build prototypes, and deliver robust customer flows for our customer facing experience and proprietary vet-facing medical platform
• Think holistically and systematically about creating a telemedicine experience, and a cohesive design system that supports key interactions
• Research, build, test, and iterate - this role requires passion about continuous learning with a focus on measured outcomes
• Collaborate closely with product, engineering, visual design, and marketing

Lead Product Designer

SDET

• Collaborate with engineering, product, customer support, data, etc
• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
• Estimate, prioritize, plan, and coordinate testing activities
• Work with Developers and Product Managers to develop a complete test plan for assigned projects
• Manual testing
• API testing
• Identify, record, document thoroughly, and track bugs
• Perform thorough regression testing when bugs are resolved
• Coordinate and participate in code deployment
• Learn processes and systems between and within departments that rely on technology, and look for opportunities for improvement.

QA Automation Engineer

Lifecycle Marketing Manager – Prospect Marketing

Frontend Engineer

• Build, maintain, and optimize digital platforms for virtual veterinary care and telemedicine.
• Design digital user interfaces and websites.
• Develop and test layouts, interfaces, functionality, and navigation menus to ensure compatibility and usability across browsers or devices.
• Transform wireframes and design concepts into functional web applications using modern front-end technologies like JavaScript, HTML, and CSS.
• Develop and deploy different versions of a feature to determine which one performs better, using data to inform product decisions and drive conversions.
• Optimize applications for speed and performance, ensuring compatibility across different browsers and devices.
• Build responsive storefronts using Shopify, Vue, and Tailwind.
• Work with Shopify Storefront and Admin APIs, and Shopify Checkout UI Extensions.
• Collaborate with back-end developers to integrate APIs and ensure smooth data flow.
• Stay up-to-date on new technologies and tools to bring innovative ideas to the company's products.