General Manager, Insurance

Dutch Business Network

Social Media Manager for Dutch Vet driving social growth and brand channel development. Collaborate with various teams to create content that builds awareness and trust.

Posted 6/18/2026full-timeRemote • California, Colorado, Florida, Illinois, Iowa, New Jersey, New York, North Carolina, Oregon, Tennessee, Texas, Washington • 🇺🇸 United StatesSeniorLead💰 $175,000 - $250,000 per yearWebsite

About the role

Key responsibilities & impact

Own Dutch’s pet insurance vertical end-to-end, including strategy, launch, growth, operations, and financial performance
Develop the business plan for Dutch Insurance, including revenue model, margin profile, customer acquisition strategy, retention strategy, and long-term growth roadmap
Lead the work required to make Dutch Insurance available nationally, including the path to launching in all 50 states
Partner with legal, compliance, insurance carriers, brokers, TPAs, and other external partners to ensure Dutch’s insurance offering is compliant, scalable, and operationally sound
Evaluate and manage insurance partnership structures, including carrier relationships, agency/broker models, underwriting partners, claims partners, and potential MGA-style opportunities
Define the customer experience across quote, purchase, onboarding, claims education, renewal, and ongoing member engagement
Work closely with product, engineering, marketing, lifecycle, CX, clinical, legal, and finance to integrate insurance into the Dutch member experience
Build and optimize the insurance funnel, including pricing presentation, plan positioning, conversion, attach rate, and cross-sell opportunities
Own the insurance P&L, including revenue, CAC, contribution margin, retention, partner economics, and operating costs
Develop dashboards, reporting, and operating cadences to track the health of the business
Identify new growth opportunities across Dutch’s existing member base, new member acquisition funnel, employer/affiliate channels, and strategic partnerships
Build the team, processes, and vendor infrastructure required to scale the vertical over time
Serve as the internal expert and executive owner for the insurance business

Requirements

What you’ll need

8+ years of relevant experience in insurance, consumer fintech, healthcare, pet care, marketplace, subscription, or regulated consumer businesses
Experience owning a business line, product line, marketplace, or P&L with measurable revenue and margin accountability
Strong understanding of insurance business models, ideally including carrier partnerships, distribution, brokerage/agency models, claims operations, compliance, and state-by-state regulatory considerations
Proven ability to build and scale a new business, product, or market from early stage to meaningful revenue
Highly analytical operator who can translate data into commercial decisions
Strong cross-functional leadership skills, with the ability to align product, marketing, legal, operations, finance, and external partners
Excellent judgment in regulated, complex, or ambiguous environments
Strong commercial instincts around pricing, packaging, conversion, retention, and unit economics
Ability to move quickly while maintaining a high bar for compliance, customer experience, and operational quality
Entrepreneurial mindset — you are excited to build the playbook, not just follow one
Clear communicator who can operate at both the executive/board level and the detailed execution level.
**NICE TO HAVES:**
Experience in pet insurance, health insurance, property & casualty insurance, embedded insurance, or consumer insurance distribution
Experience launching insurance products across multiple states
Experience working with insurance carriers, MGAs, brokers, TPAs, claims administrators, or reinsurance partners
Experience in a high-growth startup or marketplace environment
Familiarity with subscription, telehealth, pharmacy, veterinary, or healthcare-adjacent business models
Experience building financial models, board-level reporting, and business-line operating plans

Benefits

Comp & perks

Health, dental, and vision insurance
Flexible PTO
Remote-first culture
The chance to make a meaningful impact on pets and the people who love them
The opportunity to help build one of the most important consumer healthcare companies in pet care

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business plan developmentP&L managementinsurance business modelsdata analysisfinancial modelingcustomer acquisition strategyretention strategyclaims operationsregulatory compliancemarketplace development

Soft Skills

cross-functional leadershipanalytical thinkingjudgment in complex environmentscommercial instinctsentrepreneurial mindsetclear communicationstrategic thinkingteam buildingoperational qualityproblem-solving