Dun & Bradstreet

Consultant

• Develop and maintain industry-specific use cases and scalable solution blueprints
• Translate business processes, KPIs, and customer needs into structured solution designs
• Combine internal and external data to deliver measurable business outcomes
• Support analytics and AI-driven use cases through clear requirements and documentation
• Contribute to sales and pre-sales activities with insights and analytical input
• Facilitate customer workshops, capturing and structuring business requirements
• Collaborate cross-functionally with sales, product, and data teams to deliver solutions
• Translate industry and customer needs into structured inputs for product and data teams
• Monitor market trends and translate insights into actionable opportunities

Senior Industry Consultant – Manufacturing

Artificial Intelligence

• Build and maintain observability standards (logs, metrics, traces, events) and dashboards using Splunk Observability.
• Configure and tune alerts and SLOs to reduce noise and improve signal quality.
• Embed observability and reliability checks into CI/CD pipelines.
• Analyze telemetry to detect anomalies and support faster incident triage and root-cause analysis.
• Implement automated runbooks and remediation workflows using scripts and tooling.
• Operate and optimize telemetry pipelines with a focus on data quality, scale, and cost efficiency.
• Support monitoring of AI/LLM services for latency, errors, and cost anomalies where applicable.
• Own and evolve observability platforms, standards, dashboards, alerting strategies, and SLOs.

AI Operations Engineer

• Own onboarding and implementation activities, working closely with customers to get up and running on new solutions as close as possible to the point of sale.
• Ensure customers are properly engaged, understand their training options, and can successfully use the product.
• Be a product expert, understanding all facets of the product including best practices to help customers get value.
• Support customers with product training and walk-throughs to audiences of varying business and technical backgrounds.
• Conduct check-ins with customers to review their use of the solution within 30 days of onboarding.
• Serve as the main customer contact during onboarding, escalating issues as needed and taking ownership to coordinate resolution of issues.
• Work with the customer to prioritize business needs and track the progress of the implementation using D&B’s standard procedures and systems.
• Help customers upgrade to new solutions, which may involve data migration.
• Provide status updates to customers and internal team members.
• Oversee transition to the internal team who will own the relationship after onboarding through renewal.

Associate Customer Consultant

Sales Development Rep

• Lead and develop an agile, highly productive and engaged SDR team, nurturing and developing talent through strong and actively engaged leadership
• Act as a liaison with the marketing team, sales leaders, and other internal teams to support SDR inbound/outbound programs, help with messaging, etc.
• Actively engage in creating training and enablement sessions
• Train, coach, mentor team to ensure they are knowledgeable on solution portfolio, meeting KPIs, managing pipeline properly, communication/collaboration with their reps
• Keep up with industry trends, product knowledge, familiarity with sales tools team is using and identifying process improvements
• Additional duties as assigned.

Manager, Sales Development

Sales Development Manager

Marketing Operations

• Manage the operational delivery of marketing products and services for a portfolio of designated client accounts.
• Build and maintain client relationships to demonstrate program value, support product adoption, and drive renewal and growth across assigned lines of business.
• Partner with internal stakeholders to ensure contracted services are delivered accurately and on time.
• Provide clients with the expertise needed to maximize product usage and outcomes.
• Coordinate campaign delivery for designated client accounts across marketing products and services.
• Partner with the Sales team to scope and size new client opportunities and renewals in alignment with business growth objectives.
• Lead client calls to communicate program performance, share insights, and recommend next steps.
• Conduct regular client check-ins to ensure products and services are utilized effectively and that clients are realizing measurable value from their investment.
• Identify, coordinate, and support client training needs to drive product adoption and maximize usage.
• Ensure on-time, within-contract delivery of all contracted products and services.
• Track client usage and prepare monthly reports to support revenue recognition processes.

Marketing Operations Associate

Account Manager

• Owns top‑tier or highly complex accounts with full autonomy, navigating multiple buying centers, senior agency leadership, and cross‑market or cross-platform strategies.
• Develop and execute long-range account strategies that align with client business goals and drive sustainable, multi-dimensional revenue growth.
• Lead high‑stakes, executive‑level conversations and negotiations, influencing senior agency and client leadership to advance partnership priorities.
• Identify non-obvious growth opportunities, including cross-solution expansion, new platform integrations, and strategic pilot initiatives.
• Delivers significant revenue expansion across strategic, high-value accounts.
• Represent client perspectives to influence product positioning and roadmap adoption.
• Mentors junior level team members, elevating account management standards and contributing to overall team effectiveness.
• Plays a key, visible role in supporting new business development and leading complex strategic pitches.
• Carry out regular account management activity to “Protect” existing accounts. Proactively identify accounts at risk of churn and implement retention strategies.
• Additional duties as assigned.

Senior Customer Relationship Manager, Digital Audiences

Vice President

• Define and execute the multi‑year Cyber Threat Center strategy and global follow‑the‑sun model, including org design, talent plan, and partner ecosystem.
• Oversee monitoring, triage, investigation, and response; act as executive incident commander for material events with strong crisis communications.
• Govern a detection-as-code program (CI/CD, testing, version control), map coverage to MITRE ATT&CK, and maintain a detection registry.
• Drive SOAR and custom automations for enrichment and response; increase automation coverage and reduce MTTD/MTTR and analyst toil.
• Set PIRs, run collection and analysis, deliver actionable intel products, and convert TTPs into detections; collaborate with ISACs and law enforcement.
• Lead threat-based VM across infrastructure, cloud/containers/K8s, and SaaS; enforce remediation SLAs and deliver unified exposure views.
• Define OKRs/KPIs (e.g., MTTD/MTTR, detection coverage, exposure reduction) and communicate outcomes, risks, and trends to senior leadership and the Board.
• Maintain IR plans, playbooks, and crisis processes; run tabletop/purple-team exercises; oversee DFIR, malware analysis, and evidence handling.
• Influence roadmaps (zero trust, logging/telemetry standards) and align controls with frameworks/regulations (NIST/ISO/PCI/GDPR, etc.). Understand risks to AI and the detection and response lifecycle related to AI threats.
• Rationalize tooling for capability and cost efficiency; manage contracts, outcomes-based engagements, third-party integration, and M&A onboarding.
• Recruit, develop, and mentor global leaders; drive efficiency, continuous learning, and clear planning.

Vice President, Cyber Threat Center

• Shape the Future with Dun & Bradstreet.
• At Dun & Bradstreet, we believe data has the power to create a better tomorrow.
• The Vice President of Cyber Threat Center (CTC) is a senior leader within D&B’s Global Security & Risk team responsible for leading a global, 24x7 capability that protects the enterprise from cyber threats.
• This Vice President of Cyber Threat oversees four integrated pillars, Security Operations & Incident Response (SOC/IR), Detection Engineering & Automation, Threat Intelligence, and Vulnerability & Exposure Management, to drive proactive defense, rapid incident containment, and continuous risk reduction.
• The VP will set strategy and vision, establish outcome-based metrics (e.g., MTTD/MTTR, exposure reduction, detection coverage), advance automation and engineering rigor, and partner across Technology, Risk, Legal, and the Business to safeguard the organization at scale.

Customer Support

• Provides accurate, timely, complete and consistent global customer support involving resolution of multi-channel inquiries from customers of Dun & Bradstreet requiring a specialized skillset in Technology, Data, Product Usage, Cancellation Avoidance or Complaint Handling.
• Responsible for working in a team environment to provide an exceptional level of service to all customers by listening empathetically to the customer, identifying and defining the customer needs and delivering service to meet those needs.
• Develops and builds knowledge on D&B products, services, Data supply chain, procedures and technology, sales offerings and positioning or negotiation/conflict avoidance techniques as relevant to each respective team.
• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer.
• Participate in group projects including new product launch preparation, tool adjustment/roll-out, process improvement, Advisor training etc.

Customer Service Specialist – Executive Response Team

Sales

• Act as a deep subject matter and buyer expert for assigned solutions, industries, or use cases, building strong understanding of customer needs, buying motivations, pain points, and decision criteria.
• Develop and continuously refine positioning frameworks, value propositions, and core narratives that articulate differentiated value in a clear, credible, and customer centric way.
• Lead market, customer, and persona research (qualitative and quantitative), synthesizing insights into clear implications for messaging, content, and programs.
• Serve as a strategic thought partner to Product, Portfolio Marketing, GTM, Product Excellence and Demand Generation-constructively challenging inputs, assumptions, and priorities to improve outcomes.
• Translate complex product capabilities into clear, compelling, and audience relevant narratives, working in close alignment with Creative & Brand as well as External Communications teams to ensure consistency of voice, positioning, and storytelling across the buyer journey.
• Partner with Sales Enablement to help customer facing teams understand buyer context, value articulation, and objection handling, without owning pricing or packaging.
• Support launches and major initiatives by shaping the story and messaging, while execution and orchestration remain with GTM and demand teams.
• Actively identify gaps, inconsistencies, or missed opportunities in how solutions are communicated and proactively propose improvements.
• Measure and evaluate the effectiveness of messaging and content, using insights to iterate and raise the overall quality bar.
• Present messaging, insights, and recommendations confidently to stakeholders at multiple levels.
• Perform writing, editing, and special project work as needed.

Senior Marketing Manager, Sales and Marketing Solutions

Account Executive

• Responsible for selling the Company’s solutions and services to existing clients
• Developing or expanding business within high value accounts
• Maintaining and growing the D&B revenue stream through renewal management, win-back, cross-sell, and up-sell of new opportunities
• Identify new contacts and deepen relationships with current contacts
• Generate new business through identifying new client needs that can be met with a D&B solution

Account Executive III, Tier 1 Banking Vertical

• Fulfill the role of trusted advisor on Dun & Bradstreet solutions through the development of strong, positive relationships with clients
• Maintain revenue stream through successful renewal of existing business and expand revenue stream through needs up-selling and cross-selling
• Proactively prospect, identify, qualify and develop a sales pipeline and close business to meet and exceed annual objectives
• Perform account planning for assigned accounts, coordinating with internal sales resources to ensure strategic alignment
• End-to-end accountability for driving negotiation, contracting, and approval processes
• Maintain consistent and accurate data in SFDC to support territory, account planning, and forecasting
• Collaborate with Marketing and other stakeholder teams to increase retention rates
• This role is intended for a developing professional
• Complete required D&B certifications
• Additional duties as assigned

Senior Industry Consultant – Manufacturing

AI Operations Engineer

Associate Customer Consultant

Manager, Sales Development

Sales Development Manager

Marketing Operations Associate

Manager, Sales Development

Senior Customer Relationship Manager, Digital Audiences

Vice President, Cyber Threat Center

Vice President, Cyber Threat Center

Vice President, Cyber Threat Center

Customer Service Specialist – Executive Response Team

Senior Marketing Manager, Sales and Marketing Solutions

Account Executive III, Tier 1 Banking Vertical

Account Executive II, Eastern Region