Marketing Operations Associate

Dun & Bradstreet

Marketing Operations Associate managing operational delivery of marketing products and services. Building client relationships to ensure contracted services are delivered accurately and effectively.

Posted 6/4/2026full-timeJacksonville • Florida • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Manage the operational delivery of marketing products and services for a portfolio of designated client accounts.
Build and maintain client relationships to demonstrate program value, support product adoption, and drive renewal and growth across assigned lines of business.
Partner with internal stakeholders to ensure contracted services are delivered accurately and on time.
Provide clients with the expertise needed to maximize product usage and outcomes.
Coordinate campaign delivery for designated client accounts across marketing products and services.
Partner with the Sales team to scope and size new client opportunities and renewals in alignment with business growth objectives.
Lead client calls to communicate program performance, share insights, and recommend next steps.
Conduct regular client check-ins to ensure products and services are utilized effectively and that clients are realizing measurable value from their investment.
Identify, coordinate, and support client training needs to drive product adoption and maximize usage.
Ensure on-time, within-contract delivery of all contracted products and services.
Track client usage and prepare monthly reports to support revenue recognition processes.

Requirements

What you’ll need

Bachelor's degree in Marketing, Business, Communications, or related field.
Minimum of two years of experience in marketing, sales support, customer success, account management, or a related field.
Proficiency in Microsoft Office Suite, including PowerPoint, Excel, Word, and Copilot, as well as SharePoint and Salesforce.
Strong written and verbal communication skills, with the ability to engage effectively with clients, colleagues, and leadership.
Ability to document operational processes and evaluate them for effectiveness and efficiency.
Highly organized with strong time management skills and a high attention to detail.
Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
Where applicable, fluency in English and languages relevant to the working market.

Benefits

Comp & perks

Generous paid time off in your first year, increasing with tenure.
Up to 16 weeks 100% paid parental leave after one year of employment.
Paid sick time to care for yourself or family members.
Education assistance and extensive training resources.
Do Good Program: Paid volunteer days & donation matching.
Competitive 401k with company matching.
Health & wellness benefits, including discounted Wellhub membership rates.
Medical, dental & vision insurance for you, spouse/partner & dependents.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

marketingsales supportcustomer successaccount managementoperational processesreport preparationproduct adoptioncampaign deliverydata analysisrevenue recognition

Soft Skills

written communicationverbal communicationorganizational skillstime managementattention to detailproblem solvingproactive mindsetcollaborationcuriositygrowth mindset

Certifications

Bachelor's degree in MarketingBachelor's degree in BusinessBachelor's degree in Communications