Duke Careers

Therapist

• Perform diagnostic and therapeutic clinical procedures as defined in the Respiratory Care Services scope of clinical practice.
• Work performed in accordance with physician orders.
• Defined duties are performed in neonatal and pediatric patient populations.
• Duties and responsibilities Administer oxygen, aerosolized medication via Intermittent Positive Pressure Breathing ( IPPB), Intermittent Aerosol Therapy (IAT) and Metered Dose Inhaler ( MDI) and incentive breathing devices.
• Perform nasotracheal and artificial airway suctioning, CPR and bag- mask ventilation, pulse oximetry monitoring, arterial blood gas punctures and bedside pulmonary mechanics.
• Diagnostic cardiopulmonary procedures, pulmonary function studies, EKGs and cardiac monitoring.
• Assure correct set-up, safety and function of all equipment/ supplies necessary in the provision of patient care.
• Assure adherence to all infectious disease standards in the delivery of all patient care procedures.
• Understands pharmacological indications, dosages and response to adverse drug reactions.
• Provides education to patients, families, physicians, nursing and other members of the health care team.
• Perform other related duties incidental to the work described herein.

Respiratory Therapist

Communications

• Manage and regularly update Duke GHIC and IiH websites across multiple platforms, ensuring content consistency and usability
• Track and report analytics (Google Analytics, engagement metrics) to inform strategy and improve performance
• Oversee social media strategy and execution across platforms (e.g., Facebook, X, LinkedIn), including posting and engagement optimization
• Manage relationships with external vendors, including consultants and design firms, ensuring brand consistency and timely, on-budget deliverables
• Coordinate and organize communications for large events and conferences, including the Annual Forum and regional events
• Liaise with internal Duke communications stakeholders (DGHI, Duke-Margolis, broader Duke community)
• Support other programmatic work as needed
• Draft and edit blogs, reports (including the Annual Report), newsletters, press releases, and other public-facing materials
• Design reports and branded collateral using tools like Canva or similar
• Act as proofreader, copyeditor, and final approver for all materials entering the public domain
• Manage and maintain a content calendar to ensure timely and relevant communications
• Co-develop and implement an annual communications strategy aligned with Duke GHIC and IiH missions
• Coordinate messaging for partnerships, donors, and global stakeholders to strengthen brand positioning
• Fully embed oneself into the team to develop a deep understanding of the organization’s programs to identify communication opportunities and translate them into proactive, effective communications

Communications Manager

Analyst

• Provide technical support via phone, web, chat, email, and in person for issues related to accounts, networking, operating systems (Windows/macOS), enterprise applications, and supported software
• Monitor and manage incoming ServiceNow incidents: document troubleshooting, assign tickets, and ensure SLA compliance
• Communicate directly with customers to provide status updates and resolutions
• Leverage AI-powered tools (e.g., workflow automation, knowledge assistants) to enhance troubleshooting accuracy, efficiency, and customer support
• Proactively follow up with users and resolver groups to ensure timely progress and customer satisfaction
• Recommend improvements to knowledge base articles and internal procedures based on ticket trends
• Serve as a communication relay during major service outages or degradations
• Supervise and guide undergraduate student workers at the walk-up desk
• Use tools such as Splunk, PowerShell, and internal dashboards to investigate issues and improve first-contact resolution
• Troubleshoot and facilitate repair or support for student hardware/software issues, including Duke’s loaner laptop program
• Process check-out and return of rental equipment using WebCheckout
• Follow all SOPs, security policies, and documentation guidelines
• Participate in team meetings, technical trainings, and service improvement initiatives
• Perform other related duties as assigned

Service Desk Analyst II

Administration

• Lead Operations Management: Direct strategic planning, policy development, and program oversight in partnership with the Chair and senior leadership.
• Drive Clinical Excellence: Improve billing processes (develop guidelines, provide feedback, educate), optimize revenue cycle management, and enhance patient access, experience, and clinic site management.
• Advance Research Administration: Build and sustain research infrastructure, understand all grants and contracts funding sources and how they impact Departmental funds flow and faculty effort, and ensure compliance with sponsor and institutional requirements.
• Manage research space, facilities and resources (including equipment) and the disposition thereof.
• Empower People: Develop administrative structures, oversee faculty appointments process ensuring adherence to SOM guidelines, and foster a culture of accountability and growth.
• Manage Budgets and Finance: Strategically allocate resources, oversee financial planning, and provide fiscal guidance to support departmental priorities.
• Champion Change and Innovation: Implement process improvements, lead communication strategies, and manage high-impact projects.
• Optimize Space and Facilities: Direct space planning, manage capital equipment, and coordinate remodeling projects to meet evolving needs.

Vice Chair, Administration, Department of Surgery

• Perform comprehensive musculoskeletal evaluations, synthesize clinical findings, and develop individualized, evidence-based plans of care with measurable functional goals.
• Collaborate with physicians, interdisciplinary team members, and clinic leadership to optimize outcomes and support efficient operations.
• Educate patients and families on diagnosis, prognosis, treatment rationale, and home exercise programs to support independence and self-management.
• Maintain accurate, timely documentation and outcome measures, and communicate clearly with patients and referring providers.

Physical Therapist – Ortho, Pain

Manager

• Coordinate, plan, directly supervise, and assist in the management of processes of the front of the house operations
• Monitor activity to ensure maintenance of high-quality food and service
• Work closely with the culinary team for menu adjustments and maintenance of CBord reports
• Coordinate the scheduling of all assigned personnel to ensure proper distribution of assignments and adequate staffing
• Maintain standards for front of the house food production, housekeeping, sanitation, safety, security, cash control, PCI compliance, employee hygiene and uniforms
• Regularly manage activities of assigned personnel, including daily break schedules; measure and evaluate productivity
• Perform and recommend various personnel actions including hiring, disciplinary actions, promotions, transfers, vacation schedules and termination
• Serve as a contact with customers to achieve satisfaction and proper resolution of questions, complaints and problems
• Plan and conduct meetings and training sessions with subordinates and new permanent and student employees
• Participate in various budgetary functions to include maintenance of records and preparation of operational trend analysis
• Monitor expenses and revenue against budgets to ensure there is no unfavorable variance
• Assist in promotions and planning of special events
• Review requisitions from lower-level staff and order food and supplies as needed; monitor inventory control

Assistant Manager

Administrative Assistant

• In support of a department or group of professionals, regularly required to resolve moderately complex (non-routine) administrative problems independently or with others.
• Problem resolution may include research.
• Tasks are typically diverse and advanced.
• Independently prepare more complex documentation, reports, charts, graphs, and spreadsheets at designated intervals and as requested.
• Coordinate special projects.
• Research budget variance and follow up to resolve issues.
• Develop advanced presentation materials.
• Prioritize and resolve inquiries (phone, e-mail, in person).
• Schedule and maintain a calendar of appointments, meetings, and travel itineraries, and coordinate related arrangements.
• Act as a liaison between the department and external groups.
• Explain policy/procedures to other parties based on knowledge of the company and department guidelines.
• Collect, compile and analyze moderately complex data and information.
• Perform other duties related to the work described herein.

Administrative Assistant – OT/PT Adult Inpatient Services

Program Manager

• Manage, coordinate and participate in a variety of administrative and/or clinical activities related to MSCC Quality and Safety within Nursing Services
• coordinates all quality and safety efforts with stakeholders across the CSU and develops policies and procedures consistent with program objectives
• Administer and coordinate operational activities of Quality and Safety for MSCC service within Nursing Services; make decisions on specific operating problems and issue instructions in accordance with departmental policies and procedures
• Plan, develop and implement goals and objectives of assigned program or unit in conjunction with appropriate division director and/or department head; evaluate program objectives on a continual basis; implement changes to existing policies and procedures as appropriate
• Participate in establishing and maintaining communication between ancillary department and physicians, nursing personnel and other health care professionals regarding Quality and Safety initiatives, program and/or unit policies and procedures
• Plan and conduct meetings with key stakeholders to ensure compliance with established practices and keep staff and management abreast of current standards; develop, in conjunction with others, appropriate action plans, training and standard work
• Assist in the selection, provision and control of material resources required for subsequent performance of duties to include equipment, supplies, space and facilities; establish standards to ensure cost containment and to optimize working environment
• Compile and maintain records, reports and documentation of program and/or unit activities to be used for program evaluation
• Ensure robust audit plan and program continues; identify trends and develop recommended interventions; implement all safety and quality action plans; ensure consistency across service line and units (MSCC)

Nursing Program Manager – Med/Surg Critical Care

Director

• Assist with the design and implementation of sports performance programs for Football student athletes as assigned by the Head Football Sports Performance Coach.
• Work with assigned staff regarding sports science and track and monitor assessment data and performance, wellness, and readiness metrics relevant to the team’s programs
• Assist with the development of recovery and wellness programs to support performance goals in conjunction with staff in other team support areas
• Assist with rehabilitation of sports related injuries to student-athletes.
• All duties must be performed in compliance with NCAA, Conference and University rules and regulations.

Assistant Director of Sports Performance, Football

Community Manager

• Provide frontline visitor service and administrative support for all Learning and Community Engagement program areas
• Develop, implement and maintain data management systems for program audiences
• Assist in managing registration processes for various programs
• Collaborate with Learning and Community Engagement staff to evaluate and improve visitor service

Learning and Community Engagement Assistant

Human Resources

• Serve as senior escalation point for professional conduct, behavioral, and complex employee relations matters related to physicians and APPs
• Oversee enterprise clinician leave and ADA processes in collaboration with the Clinician Service Center, SOM Hub and Talent Care Center Leave Administrator, and SOM HUB
• Ensure accurate payroll and pay continuation for physicians and APPs, including stipends and protected academic time
• Serve as system-level authority for policy interpretation related to dual employment, academic appointments, and payroll
• Partner with the Duke Health Well-Being & Resilience Office, CAOs, and clinical leadership to support clinician wellness and engagement efforts
• Partner with the School of Medicine and DHIP to ensure HR processes and policies that interface across both entities are aligned to enterprise standards and create a seamless experience for clinicians and leaders
• Lead and develop HRBP supporting physicians and APPs across DUHS and DHIP

Director, HR Business Partner

• Manage the recruiting staff and recruiting department for the Duke Football Program
• Evaluate player talent
• Oversee day to day recruiting operations, official and unofficial visit calendars and events
• Obtain all required academic documentation for prospective student-athletes
• Work with athletic administration to ensure a smooth and timely application process
• Oversee all aspects of recruiting for the football program
• Serve as a contact with the Athletic Compliance department regarding NCAA rules, regulations, changes and education

Assistant General Manager

• Design and implement sports performance programs for Football student athletes as assigned by the Head Football Sports Performance Coach.
• Track and monitor assessment data and performance, wellness, and readiness metrics relevant to the team’s programs
• Develop recovery and wellness programs to support performance goals in conjunction with staff in other team support areas
• Assist with rehabilitation of sports related injuries to student-athletes.
• All duties must be performed in compliance with NCAA, Conference and University rules and regulations.

Associate Director of Sports Performance, Head of Football Applied Sports Science

Compliance

• Direct and oversee regulatory submissions including consent forms, protocols, and continuing reviews to the IRB.
• Manage study-level documentation such as regulatory binders, enrollment logs, patient registration, and safety reports.
• Ensure compliance with institutional requirements, NIH Public Access policy, ct.gov, and Research Data Security Plans.
• Lead and mentor staff , providing coaching, performance reviews, and fostering professional development.
• Collaborate with sponsors and CROs on regulatory and safety issues; prepare for audits and monitoring visits.
• Oversee adverse event reporting and ensure timely submission of safety documentation.
• Create a team culture that fosters open communication, motivates staff, and encourages creativity.

Senior Regulatory Coordinator

Financial Planning and Analysis

• Verify demographic and financial information for transplant services
• Coordinate administrative services and operations for transplant financial services
• Conduct financial counseling and assist patients with financial plans
• Analyze benefits for insurance coverage and facilitate authorizations