Duke Careers

Communications Manager

Duke Careers

full-time

Posted on:

Location Type: Hybrid

Location: Durham • North Carolina • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $59,829 - $86,700 per year

About the role

  • Manage and regularly update Duke GHIC and IiH websites across multiple platforms, ensuring content consistency and usability
  • Track and report analytics (Google Analytics, engagement metrics) to inform strategy and improve performance
  • Oversee social media strategy and execution across platforms (e.g., Facebook, X, LinkedIn), including posting and engagement optimization
  • Manage relationships with external vendors, including consultants and design firms, ensuring brand consistency and timely, on-budget deliverables
  • Coordinate and organize communications for large events and conferences, including the Annual Forum and regional events
  • Liaise with internal Duke communications stakeholders (DGHI, Duke-Margolis, broader Duke community)
  • Support other programmatic work as needed
  • Draft and edit blogs, reports (including the Annual Report), newsletters, press releases, and other public-facing materials
  • Design reports and branded collateral using tools like Canva or similar
  • Act as proofreader, copyeditor, and final approver for all materials entering the public domain
  • Manage and maintain a content calendar to ensure timely and relevant communications
  • Co-develop and implement an annual communications strategy aligned with Duke GHIC and IiH missions
  • Coordinate messaging for partnerships, donors, and global stakeholders to strengthen brand positioning
  • Fully embed oneself into the team to develop a deep understanding of the organization’s programs to identify communication opportunities and translate them into proactive, effective communications

Requirements

  • Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program in a relevant field
  • Two years of experience in designing and implementing a comprehensive communications strategy, including the use of design, project management, and social media tools
  • A related master’s degree may offset required years of experience on a 1:1 basis
  • Demonstrated ability to develop and implement strategic communications plans across multiple platforms and for diverse stakeholders
  • Proven experience creating compelling content for different audiences, including policy-makers and decision-makers across sectors, program sponsors, potential funders, and other global stakeholders
  • Strong proficiency in managing social media strategy and execution across platforms such as LinkedIn, X, and Facebook
  • Experience maintaining and updating websites and tracking analytics using tools like Google Analytics
  • Skilled in design tools (e.g., Canva or similar) to produce high-quality branded materials
  • Exceptional written and verbal communication skills, including editing and proofreading for accuracy and tone
  • Excellent interpersonal skills and ability to collaborate effectively across teams and cultures; exercises diplomacy, tact, and professionalism
  • Highly organized and detail-oriented, with the ability to manage multiple projects and competing deadlines
  • Self-starter who takes initiative and works independently while adapting to dynamic priorities
  • Comfortable managing vendor relationships and ensuring quality deliverables
  • Familiarity with metrics reporting and KPI dashboards for communications performance
  • Proficiency with Microsoft Office Suite and collaboration tools such as Zoom, Teams, and Planner
Benefits
  • health insurance plans
  • generous paid time off
  • retirement programs with employer contributions
  • tuition assistance for employees and their children
  • comprehensive and competitive medical and dental care programs
  • wide array of family-friendly and cultural programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
communications strategycontent creationanalytics trackingsocial media managementwebsite maintenanceproject managementdesign toolseditingproofreadingKPI reporting
Soft skills
analytical skillsorganizational skillswritten communicationverbal communicationinterpersonal skillscollaborationdetail-orientedself-starterdiplomacyprofessionalism