Duke Careers

Communications Manager

Duke Careers

full-time

Posted on:

Location Type: Hybrid

Location: Durham • North Carolina • United States

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Salary

💰 $59,829 - $86,700 per year

About the role

  • Manage and regularly update Duke GHIC and IiH websites across multiple platforms, ensuring content consistency and usability
  • Track and report analytics (Google Analytics, engagement metrics) to inform strategy and improve performance
  • Oversee social media strategy and execution across platforms (e.g., Facebook, X, LinkedIn), including posting and engagement optimization
  • Manage relationships with external vendors, including consultants and design firms, ensuring brand consistency and timely, on-budget deliverables
  • Coordinate and organize communications for large events and conferences, including the Annual Forum and regional events
  • Liaise with internal Duke communications stakeholders (DGHI, Duke-Margolis, broader Duke community)
  • Support other programmatic work as needed
  • Draft and edit blogs, reports (including the Annual Report), newsletters, press releases, and other public-facing materials
  • Design reports and branded collateral using tools like Canva or similar
  • Act as proofreader, copyeditor, and final approver for all materials entering the public domain
  • Manage and maintain a content calendar to ensure timely and relevant communications
  • Co-develop and implement an annual communications strategy aligned with Duke GHIC and IiH missions
  • Coordinate messaging for partnerships, donors, and global stakeholders to strengthen brand positioning
  • Fully embed oneself into the team to develop a deep understanding of the organization’s programs to identify communication opportunities and translate them into proactive, effective communications

Requirements

  • Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program in a relevant field
  • Two years of experience in designing and implementing a comprehensive communications strategy, including the use of design, project management, and social media tools
  • A related master’s degree may offset required years of experience on a 1:1 basis
  • Demonstrated ability to develop and implement strategic communications plans across multiple platforms and for diverse stakeholders
  • Proven experience creating compelling content for different audiences, including policy-makers and decision-makers across sectors, program sponsors, potential funders, and other global stakeholders
  • Strong proficiency in managing social media strategy and execution across platforms such as LinkedIn, X, and Facebook
  • Experience maintaining and updating websites and tracking analytics using tools like Google Analytics
  • Skilled in design tools (e.g., Canva or similar) to produce high-quality branded materials
  • Exceptional written and verbal communication skills, including editing and proofreading for accuracy and tone
  • Excellent interpersonal skills and ability to collaborate effectively across teams and cultures; exercises diplomacy, tact, and professionalism
  • Highly organized and detail-oriented, with the ability to manage multiple projects and competing deadlines
  • Self-starter who takes initiative and works independently while adapting to dynamic priorities
  • Comfortable managing vendor relationships and ensuring quality deliverables
  • Familiarity with metrics reporting and KPI dashboards for communications performance
  • Proficiency with Microsoft Office Suite and collaboration tools such as Zoom, Teams, and Planner
Benefits
  • health insurance plans
  • generous paid time off
  • retirement programs with employer contributions
  • tuition assistance for employees and their children
  • comprehensive and competitive medical and dental care programs
  • wide array of family-friendly and cultural programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
communications strategycontent creationanalytics trackingsocial media managementwebsite maintenanceproject managementdesign toolseditingproofreadingKPI reporting
Soft Skills
analytical skillsorganizational skillswritten communicationverbal communicationinterpersonal skillscollaborationdetail-orientedself-starterdiplomacyprofessionalism