DuBois Chemicals, Inc.

Analyst

• Maintains chemical program quality at customer sites within the program’s control limits.
• Effective chemical dosage of all program constituents.
• Accurate mechanical operation of all chemical dosing systems.
• Proper calibration and operation of all automated chemical parameter control systems.
• Proper mechanical operation of all water conditioning equipment.
• Maintain sufficient client inventory through order placement and re-order notification.
• Prompt completion of the Monthly, Quarterly, or Bi-Annual client site program audit, comprising of recording and responding to variances in water or fluid samples test results obtained via portable lab, recording inventory and initiating reorders where necessary, directly or through customers’ order process.
• Perform on-site troubleshooting resulting from non-conformances in results.
• Identify and implement solutions to help our clients’ chemical programs operate at the lowest possible life cycle cost and proactively maintain them there.
• Ability to travel to customer sites and work in industrial environments, including manufacturing facilities, mechanical rooms, and outdoor areas.
• Maintain a customer service attitude as required to maintain an exceptional level of customer satisfaction.
• Regular travel to customer manufacturing plants, warehouses, distribution centers, and industrial facilities.
• Ability to safely walk throughout large manufacturing and warehouse environments for extended periods, including navigating uneven surfaces, stairs, catwalks, and production areas.
• Must be able to enter active production environments and maintain awareness of moving equipment, forklifts, overhead hazards, and other industrial conditions.
• Must comply with all customer and company safety policies, procedures, and site-specific requirements, including the proper use of required Personal Protective Equipment (PPE) such as safety glasses, steel-toe footwear, hearing protection, hard hats, and high-visibility clothing when required.
• Must maintain the mobility and physical capability necessary to perform site inspections, customer walkthroughs, and product demonstrations in a safe manner.
• Perform the essential functions of this position with or without reasonable accommodation.

Water Quality Analyst

General

• Develop, implement, and maintain water safety policies, procedures, checklists, and emergency response protocols.
• Conduct regular cooling towers, wastewater, equipment, signage, chemical storage areas, and related workspaces to identify hazards and recommend corrective actions.
• Coordinate and deliver water safety, emergency response, personal protective equipment, and incident prevention training.
• Monitor compliance with applicable federal, state, and local safety requirements, organizational policies, and recognized aquatic safety standards.
• Investigate incidents, near misses, injuries, and unsafe conditions; prepare reports and support corrective action plans.
• Maintain accurate records of inspections, training, certifications, incidents, corrective actions, and safety performance metrics.
• Serve as a resource on water safety practices, hazard identification, and risk reduction strategies.
• Coordinate emergency drills and support readiness for water-related emergencies, severe weather, equipment failures, and evacuation scenarios.
• Partner with operations, maintenance, facilities, human resources, and leadership teams to improve safety practices and reduce risk.
• Stay current on water safety trends, regulatory changes, and industry best practices.
• Regular travel to customer manufacturing plants, warehouses, distribution centers, and industrial facilities.
• Ability to safely walk throughout large manufacturing and warehouse environments for extended periods, including navigating uneven surfaces, stairs, catwalks, and production areas.
• Must be able to enter active production environments and maintain awareness of moving equipment, forklifts, overhead hazards, and other industrial conditions.
• Must comply with all customer and company safety policies, procedures, and site-specific requirements, including the proper use of required Personal Protective Equipment (PPE) such as safety glasses, steel-toe footwear, hearing protection, hard hats, and high-visibility clothing when required.
• Must maintain the mobility and physical capability necessary to perform site inspections, customer walkthroughs, and product demonstrations in a safe manner.
• Must be able to perform the essential functions with or without accommodations.

Water Safety Coordinator

Representative

• Effective technical service to support product application at customer’s sites and create superior account satisfaction and retention.
• Manage multiple customers across given geography that utilize a variety of product lines.
• Provide assistance, information, and support to customers, handling inquiries and ensuring customer satisfaction.
• Consistent service of DuBois equipment repair, replacements installations, chemical testing, inventory management, and providing customer with value-add personal service.
• Ability to report, document communicate findings, abnormal conditions and offer recommendations.
• Demonstrate a strong technical aptitude by resolving customer’s technical challenges and assist with improving processes.
• Effectively communicate and collaborate with team members, as well as other cross functional support employees.
• Learn and assist with DuBois eTools, System Surveys and Cost Calculators.
• Effectively enter all relevant information into Analytics or an equivalent data collection system including chemical test results, meter/setpoint readings, inventory level/dosage rate data, GPS location, and time to service.
• Travel to assigned customers to conduct service audits.

Technical Service Representative

Account Manager

• Effectively manage customer accounts ensuring company programs are effectively implemented and properly operating.
• Build and maintain strong, long-term relationships with customers, serving as the point of contact/advisor.
• Maintain and grow existing accounts by understanding customers’ needs, resolving issues, and identifying opportunities for additional sales.
• Develop a strong understanding of the company’s products and services to effectively address customer needs.
• Effectively communicate with customers, both verbally and in writing, providing regular updates and reports.
• Collaborate with internal departments (sales, marketing, customer service) to meet customer needs.
• Develop new relationships at client sites to help secure our existing business and identify opportunities to expand company reach within an organization.
• Ability to identify continuous improvement projects and other cross sell opportunities within an account.
• Assist with sales activities, such as preparing proposals and presentations.
• Successfully complete the DuBois field training programs.
• Utilize company analytics platform to prepare and present service reports.
• Comply with all DuBois’ safety procedures and complete the required training.
• Travel to customer sites for routine service visits and perform business reviews.
• Must be able to perform the essential functions of this position with or without reasonable accommodations.

• Effective technical service to support product application at customer’s sites and create superior account satisfaction and retention
• Manage multiple customers across given geography that utilize a variety of product lines
• Provide assistance, information, and support to customers, handling inquiries and ensuring customer satisfaction
• Consistent service of DuBois equipment repair, replacements installations, chemical testing, inventory management, and providing customer with value-add personal service
• Ability to report, document communicate findings, abnormal conditions and offer recommendations
• Demonstrate a strong technical aptitude by resolving customer’s technical challenges and assist with improving processes
• Effectively communicate and collaborate with team members, as well as other cross functional support employees
• Learn and assist with DuBois eTools, System Surveys and Cost Calculators
• Effectively enter all relevant information into Analytics or an equivalent data collection system including chemical test results, meter/setpoint readings, inventory level/dosage rate data, GPS location, and time to service
• Travel to assigned customers to conduct service audits
• Must be able to perform the essential functions of this position with or without reasonable accommodations

Service Representative

Business Development Rep

• Aggressively grow profitability and develop business in the (market name) market.
• BDM position is solely a fast-paced sales role with minimal service responsibilities.
• Identify and pursue new business opportunities which involve researching markets, identifying potential clients and developing strategies to approach them.
• Cultivate strong relationships with existing customers, ensuring their needs are met and identify opportunities for upselling or cross selling.
• Develop and implement business development strategies to expand market share and achieve revenue targets.
• Negotiate and close contracts and agreements with customers.
• Regularly monitor market trends and competitor activities while developing effective strategies.
• Collaborate with sales, marketing and product development teams to ensure a cohesive approach to business development.
• Report business activities and results (Key Performance Indicators) to leadership.
• Build a robust sales pipeline that supports expected profitable growth along with effective management of a sales funnel.
• Manage a complex sale that involves multiple contacts and potential longer sales cycles.
• Travel to visit current customers and prospective customers to increase sales and profitability.

Business Development Manager – Pulp and Paper

Sales Operations Manager

• Drive profitable revenue growth and expand market share within mining, terminal operations accounts, and distributors across the assigned territory.
• Identify, qualify, and pursue new business opportunities with mine operators, bulk material handling facilities, terminals, and related industrial customers.
• Develop strong customer relationships by understanding site-specific operational challenges and recommending value-added chemical and service solutions.
• Collaborate with Technical Service Representatives and customer operations to solve customer problems, install, and repair application systems and support chemical applications with customers.
• Create and execute territory growth plans, account strategies, and sales objectives that align with district and regional targets.
• Manage the full sales cycle, including prospecting, technical presentations, proposal development, contract negotiation, and closing.
• Build and maintain a robust sales pipeline and accurately manage opportunities through CRM tools and funnel reviews.
• Collaborate with technical service, operations, marketing, and leadership teams to ensure successful implementation and ongoing customer support.
• Monitor market trends, competitor activity, and customers’ needs to identify growth opportunities and defend existing business.
• Support product trials, field evaluations, and on-site customer visits to demonstrate performance value and secure long-term partnerships.
• Prepare regular sales forecasts, activity reports, and key performance updates for leadership.
• Travel throughout the territory to visit current and prospective customers, participate in industry events, and strengthen market presence.