DuBois Chemicals, Inc.

Analyst

• Responsible for maintaining chemical program quality at customer sites within the program’s control limits
• Proper chemical dosage of all program constituents
• Proper mechanical operation of all chemical dosing systems
• Proper calibration and operation of all automated chemical parameter control systems
• Proper mechanical operation of all water conditioning equipment
• Maintain sufficient client inventory through order placement and re-order notification
• Timely completion of the Monthly, Quarterly, or Bi-Annual client site program audit, comprising of recording and responding to variances in water or fluid samples test results obtained via portable lab, recording inventory and initiating reorders where necessary, directly or through customers’ order process
• Perform on-site troubleshooting resulting from non-conformances in results
• Identify and implement solutions to help our clients’ chemical programs operate at the lowest possible life cycle cost and proactively maintain them there
• Maintain a customer service attitude as required to maintain an exceptional level of customer satisfaction.

Water Quality Analyst

Account Manager

• Effectively manage customer accounts ensuring company programs are effectively implemented and properly operating.
• Build and maintain strong, long-term relationships with customers, serving as the point of contact/advisor.
• Maintain and grow existing accounts by understanding customers’ needs, resolving issues, and identifying opportunities for additional sales.
• Develop a strong understanding of the company’s products and services to effectively address customer needs.
• Effectively communicate with customers, both verbally and in writing, providing regular updates and reports.
• Collaborate with internal departments (sales, marketing, customer service) to meet customer needs.
• Develop new relationships at client sites to help secure our existing business and identify opportunities to expand company reach within an organization.
• Ability to identify continuous improvement projects and other cross sell opportunities within an account.
• Assist with sales activities, such as preparing proposals and presentations.
• Successfully complete the DuBois field training programs.
• Utilize company analytics platform to prepare and present service reports.
• Comply with all DuBois’ safety procedures and complete the required training.
• Travel to customer sites for routine service visits and perform business reviews.
• Must be able to perform the essential functions of this position with or without reasonable accommodations.

Manager

• Serve as the project manager for all DuBois activities related to the customer
• Work independently while collaborating with a larger DuBois support team to achieve customers' productivity, sustainability, and safety goals
• Provide on-site technical support for DuBois applications
• Seek new sales growth opportunities at the sites and margin improvement opportunities
• Communicate customer requirements to all company functional areas
• Develop a detailed understanding of the customer's manufacturing process, including mechanical processes and system chemistry
• Manage the inventory of DuBois products at the customer site to ensure an adequate supply
• Support new application trials by monitoring critical process parameters, conducting laboratory studies, and analyzing data
• Determine the customer's return on investment from utilizing key DuBois programs
• Provide weekly update reports to the mill and DuBois management and prepare for Quarterly Business Reviews

Site Manager

• Effectively manage customer accounts ensuring company programs are effectively implemented and properly operating
• Build and maintain strong, long-term relationships with customers, serving as the point of contact/advisor
• Maintain and grow existing accounts by understanding customers’ needs, resolving issues, and identifying opportunities for additional sales
• Develop a strong understanding of the company’s products and services to effectively address customer needs
• Effectively communicate with customers, both verbally and in writing, providing regular updates and reports
• Collaborate with internal departments (sales, marketing, customer service) to meet customer needs
• Develop new relationships at client sites to help secure our existing business and identify opportunities to expand company reach within an organization
• Ability to identify continuous improvement projects and other cross sell opportunities within an account
• Assist with sales activities, such as preparing proposals and presentations
• Successfully complete the DuBois field training programs
• Utilize company analytics platform to prepare and present service reports
• Comply with all DuBois’ safety procedures and complete the required training
• Travel to customer sites for routine service visits and perform business reviews

Account Manager – Industrial Products

Account Executive

• Create new business growth through prospecting in a large market with market-share upside.
• Manage key accounts of mid-sized and large accounts with an opportunity for increased wallet share with existing customers.
• Manage and maintain an existing account base and grow sales in other value-added manufactured products in the company's product offering including (Add product line) market.
• Problem-solving, value-added selling process with focus on winning and retaining customers and repeat consumable business.
• Strong customer emphasis on reducing total costs, improving production quality, and achieving Health, Safety and Environmental goals and objectives.
• Effectively communicate customer needs and requirements to all functional areas of the company to ensure that efforts are coordinated resulting in rapid organic sales growth.
• Collaborate with the Research & Development (R&D) technical team to develop selling opportunities and account management.
• Travel to current and prospective customers to develop relationships and grow sales.
• New Sales Professionals receive thorough training and mentoring to support success.

Sales Representative

• Supervise, mentor, and develop technical service representatives/service technicians within the region.
• Provide technical service to support product applications at customer’s sites and create superior account satisfaction and retention.
• Maintain expenses of all activities within service group staying in line with budget requirements.
• Develop service plans to meet customer requirements and expand market share.
• Organize and engage in corporate resources in support of the service team.
• Effectively set performance objectives, conduct regular performance evaluations, provide feedback, and address performance issues.
• Develop technical and commercial skills of service representatives and support selling activity including service requirements, negotiations and business expansion related to large opportunities.
• Provide market intelligence related to competitive activity and market trends.
• Establish and maintain strong relationships with sales managers and cross functional support teams across the organization.
• Effectively hire, develop, and lead team members to support the customers and sales teams.
• Assist team in supporting multiple customers across given geography that utilize a variety of product lines.
• Identify training needs, implement training programs, and foster a culture of continuous learning and improvement.
• Lead team in their ability to report, document communicate findings, abnormal conditions and offer recommendations.
• Demonstrate a strong technical aptitude while assisting service representatives/service technicians to resolve customer’s technical challenges and assist with improving processes.
• Assist team with DuBois eTools, System Surveys and Cost Calculators.
• Travel to assigned customers working with service representatives/service technicians on customer requirements.

Regional Service Manager, Wisconsin, Minnesota, N. IL

Regional Service Manager – North East

• Create new business growth through prospecting in a large market with market-share upside
• Manage key accounts of mid-sized and large accounts and grow wallet share
• Manage and maintain an existing account base and grow sales of manufactured products
• Problem-solving, value-added selling process focused on winning and retaining customers and repeat consumable business
• Emphasize reducing total costs, improving production quality, and achieving Health, Safety and Environmental goals
• Effectively communicate customer needs to all functional areas to coordinate efforts
• Collaborate with Research & Development (R&D) technical team to develop selling opportunities and account management
• Travel to current and prospective customers to develop relationships and grow sales
• Perform technical/mechanical on-site testing as needed
• Receive training and mentoring to support success

• DuBois Chemicals is looking to hire a high-achieving sales professional to assume our national scope, Bottling and Beverage key account sales territory with excellent upside growth potential.
• Responsible for growing and maintaining our business in this region and is required to have a successful history of cold-calling, prospecting, and creating new business.
• The Key Account Sales Representative will work as part of the DuBois sales and growth team to maintain and increase business where applicable while improving DuBois’ chemical treatment programs to our diverse client base.
• Our Sales Representatives are dedicated and passionately focused on providing value added process solutions that meet or exceed the expectations of our customers.
• Ideal Sales Representative is a self-starter and enjoys working in an entrepreneurial environment focused on solving/resolving customer problems.
• Demonstrate the company’s core competencies of communication, customer focus, innovation, integrity & ethics, lean & safety, and passion to succeed.
• ESSENTIAL FUNCTIONS: Create new business growth through prospecting in a large market with market-share upside.
• Travel to current and prospective customers to develop relationships and grow sales.
• New Sales Professionals receive thorough training and mentoring to support success.
• Must be able to perform the essential functions of this position with or without reasonable accommodations.

DuBois Chemicals, Inc.

Water Quality Analyst

Account Manager

Site Manager

Account Manager – Industrial Products

Sales Representative

Regional Service Manager, Wisconsin, Minnesota, N. IL

Regional Service Manager – North East

Sales Representative

Sales Representative - Food & Beverage Key Account Manager

Account Manager II - SE Michigan