Account Manager
Veriff
Go
Telesales Executive, Real Estate
dubizzle Lebanon
full-time
Posted on:
Origin: • 🇪🇬 Egypt
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Go
About the role
- Generate sales and close sales deals over the phone
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database/CRM
- Take and process orders in an accurate manner
- Handle grievances and resolve complaints to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
- Maintain good customer relationships
Requirements
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
