DSV - Global Transport and Logistics

General

• Understand and comply to all related operating processes.
• Co-ordinate and liaise with customers/ transporter on day to day issues, order planning to meet customer’s shipment delivery / collection requirements.
• Prepare data collection and submit accurate reports to the reporting superior.
• Perform cycle count administration.
• Ensure all incoming (including exchange and returns) and outgoing shipments are completed in a timely and orderly manner.
• Ensure all shipment documentation are accurate and submitted timely.
• Perform process improvement initiatives and implementation.
• Report to the reporting superior on all receiving non-conformances if any.

Material Handler Specialist

Team Lead

• Execute daily warehouse operations (receiving, putaway, picking, packing, dispatch) to meet customer SLA targets
• Conduct daily toolbox meetings emphasizing daily productivity targets, quality, and adherence to 5S and safety standards
• Deploy manpower and Material Handling Equipment (MHE) efficiently across shifts to meet volume forecasts
• Oversee shop-floor execution, leading and motivating a small team of operators (typically 6-10 headcount)
• Ensure strict inventory accuracy through cycle counts, stock checks, and maintaining accurate system data capture
• Approve administrative leave applications for shift/store personnel and coordinate daily shift rosters
• Identify training gaps and schedule mandatory compliance and operational training for the team
• Perform Root Cause Analysis (RCA) and formulate Corrective and Preventive Actions (CAPA) for operational non-compliances
• Initiate system change requests and report daily performance against operational KPIs

Senior Team Lead

Account Manager

• Support the Global Account Manager in driving service performance, retention, and profitable growth for assigned key accounts within the responsible region.
• Coordinate regional execution, customer performance follow-up, and continuous improvement across commercial and operational teams.
• Support service quality and performance across assigned key accounts within the responsible region.
• Contribute to gross profit growth across the regional account portfolio.
• Standardize and optimize processes to improve performance and reduce complexity.
• Support retention through value creation, upselling, and cross-selling in the responsible region.
• Drive continuous improvement initiatives.
• Manage margin analysis, pricing, and tariff administration.
• Oversee billing and DSO performance.
• Build strong stakeholder relationships and support regular performance reviews with key customer contacts in the responsible region.
• Monitor monthly gross profit performance against annual targets.
• Partner closely with the Global Account Manager and regional, product, country, and key account teams.
• Share best practices across the regional commercial organization.
• Strengthen account retention through broader product engagement and multi-level customer relationships.
• Ensure disciplined compliance with CRM standards and processes.
• Drive customer retention and enable incremental growth.
• Identify regional growth opportunities by aligning customer needs with the service portfolio.
• Support the Global Account Manager and tender teams in RFI, RFQ, and RFP processes for the responsible region.
• Support monthly and quarterly business reviews and drive follow-through with operations in the responsible region.
• Coordinate rate requests and spot quotes within the responsible region.
• Position DSV’s performance management capability as a customer differentiator.
• Improve efficiency, effectiveness, and cost-to-serve across customer-specific delivery.
• Recommend operating models, structures, and capacity plans to unlock cross-account synergies.
• Monitor KPIs and data quality, align priorities, and escalate issues when needed.
• Drive service improvement through root cause identification and corrective action.
• Coordinate root cause resolution with country and business unit owners and monitor closure.
• Own customer-side performance issues, including unrealistic commitments, poor data quality, and misaligned expectations.
• Resolve data quality issues with relevant countries and escalate when required.
• Coordinate implementation of new and awarded business for assigned key accounts within the responsible region.
• Ensure customer SOPs are created, approved, and maintained on time.
• Ensure country work instructions align with customer SOPs and internal standards.
• Perform assigned tasks in support of DSV’s quality, health, safety, and environmental objectives and targets, as documented in the integrated management system, and comply with all requirements set out in the QHSE policy.

Regional Key Account Manager, APAC

Manager

• The General Manager of operations is a highly visible leadership role.
• This individual is responsible for overseeing the strategic direction, operation, compliance, and financial results for a designated operation.
• The General Manager (“GM”) will serve as a primary customer interface for all leadership decisions regarding proposal approval and contract negotiations.
• The GM will also develop marketing plans and assist in growing new business.
• He/she will also ensure that the operation adheres to the overall corporate mission, vision, and core values while consistently meeting client and company expectations.

General Manager

• Oversee the import of goods via ocean transport
• Manage and lead a team of import professionals
• Develop and implement export processes and procedures
• Ensure timely and accurate delivery of goods
• Maintain relationships with customers and partners
• Analyze market trends for process improvement

Team Lead, Ocean Import

Supervisor

• Supervising labor management and planning of inbound, outbound, product slotting, and customer communication activities daily
• Conducting staff meetings to review daily/weekly work activities and assure continuous improvement
• Managing operations to meet prescribed productivity and service goals
• Providing ideas for more efficient operations
• Training new staff and assessing their progress

ADC Builds Supervisor

Software Engineer

• Responsible for managing, coaching, tracking and reporting through their heads of department – CIP and Project Engineering a highly skilled team in which the departments are responsible for designing and implementing common Contract Logistics processes tied to new facility construction (greenfield), client migration (brownfield) and deployment of technology with continued efforts related to driving continuous performance improvement across all Contract Logistics facilities within geographic area of responsibility.
• Maintain department budgets, financial and engineering metrics that will meet or exceed performance goals.
• Support operations in order to meet budgeted operating profits and cost reduction objectives.
• Communicate opportunities for improvement to senior management team.

Senior Director, Engineering

• Load and unload freight accurately
• Inventory control and rotation
• Perform cleanup activities in the warehouse
• Maintain safety and cleanliness standards
• Record damaged shipments

Material Handler, RMA – 1st Shift

• Maintain accurate warehouse inventory
• May perform inventory investigative work or root cause analysis as directed by Supervisor on issues related to customer concerns or potential non-conformance issues
• Document “Returns” material coming from customer to facility
• Ensure inventory is in the appropriate area
• May suggest the relocation of material to keep and maintain inventory range and locations
• Function autonomously, reporting progress and issues to supervisor/management
• Follow company policies, guidelines, and procedures
• Maintain appropriate records and reports to ensure inventory control and security. Conduct physical inventory as required. Assist in conduct daily / monthly “in-house” cycle count when required, support shipping / receiving in locating missing items throughout facility.
• Participate in daily start-up and staff meetings as required. Assist supervision as needed.
• Use PC skills for e-mail and generating reports as required.
• Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality system; to identify and record any problems relating to the product, process, and quality system; to initiate, recommend, or provide solutions through designated channels; to verify the implementation of solutions.
• Review/investigate issues with inbound and/or outbound functions including unloading, checking, orderly stacking, storing, order pulling, staging, labeling, and loading. Notify management when procedures require updates.
• Maintain a clean, neat, and orderly work area. Perform housekeeping audits per operational requirements.

Material Handler, EPJ

• Coordinate and oversee all operational activities assigned daily.
• Mentor and train new and existing associates on distribution activities.
• Oversee and coordinate unloading of inbound shipments and stacking of products.
• Conduct quality control functions to ensure that products meet quality standards.
• Execute all safety protocols and maintain a clean work area.
• Direct the operations of the warehouse work team to achieve objectives.