DSV - Global Transport and Logistics

Operations

• Leading daily operations across Inbound, Outbound, Inventory Control, Spares, and Decommissioning functions.
• Managing operational performance, productivity, and service delivery across multiple shifts.
• Ensuring customer SLAs, KPIs, and contractual obligations are achieved.
• Driving continuous improvement initiatives to enhance efficiency, quality, and customer satisfaction.
• Building strong relationships with customers and acting as the primary operational contact.
• Leading operational review meetings and presenting performance reports and KPI updates.
• Monitoring productivity, inventory accuracy, labour utilisation, order accuracy, and service performance.
• Managing workforce planning and resource allocation to meet operational demand.
• Developing, coaching, and supporting Supervisors, Team Leaders, and operational teams.
• Promoting a positive culture focused on accountability, teamwork, safety, and engagement.
• Ensuring compliance with company procedures, customer requirements, and health and safety standards.
• Leading accident investigations, risk assessments, audits, and corrective actions where required

Operations Manager

Software Engineer

• Develop and implement enterprise integrations
• Collaborate with cross-functional teams

Senior ACE Developer – Enterprise Integrations

QA Automation Engineer

• Support engineering teams in improving application development and delivery
• Help teams adopt DevOps tools, automation, CI/CD pipelines, and engineering standards
• Create reusable templates, automation patterns, and self-service solutions
• Support the development and adoption of Internal Developer Platform capabilities
• Troubleshoot complex development, automation, and tooling issues
• Promote modern practices such as Infrastructure as Code, cloud-native development, DevSecOps, and AI-assisted engineering
• Share knowledge through coaching, workshops, documentation, and engineering communities

Senior IT Specialist – Senior Developer, Automation & Orchestration

Manager

• Lead and develop the global DevEx team
• Define and drive the DevEx strategy and roadmap
• Improve developer productivity through automation, standards, reusable patterns, and self-service solutions
• Support Product Teams with hands-on enablement, coaching, and platform adoption
• Collaborate with DevOps, Platform Engineering, Security, Infrastructure, and Product Teams to improve engineering workflows
• Explore new engineering technologies, including AI-assisted development, Agentic AI, AIOps, and intelligent automation

Manager – Automation & Orchestration

Accounts Receivable

• Review and process outstanding items in our customer accounts
• Telephone and written communication with customers, and close collaboration with internal departments
• Participation in the debt collection process for the entire DACH region (Germany, Austria, Switzerland)

Collections Specialist, Accounts Receivable

Administration

• Support with the administrative day-to-day tasks of the Air & Sea team
• Recording and maintenance of shipment and master data in our freight forwarding and transport management systems
• Checking, recording and coding/posting of incoming invoices, as well as support with invoicing
• Support with invoice reconciliation and clarification of discrepancies, e.g. in connection with CASS settlement
• Participation in the preparation of analyses, reports and statistics in Excel
• General organizational and administrative tasks, e.g. filing, correspondence and appointment coordination

Student Assistant, Administration

Director

• Accountable for defining, governing, and embedding enterprise-wide standards for Safety, Security, Sustainability, Quality and Business Continuity across Contract Logistics operations.
• Own the global S3HQ framework covering: Safety & Health, Security, Sustainability, Quality, Business Continuity / Crisis Preparedness.
• Define and maintain minimum global standards, policies, and control frameworks.
• Embed S3HQ into BCM-led initiatives, including: CIP & Process Optimisation, New site implementations, GCM client onboarding and expansions, Product and solution development.
• Provide clear S3HQ rules of engagement for GCM clients.
• Lead a federated S3HQ model: Central ownership and governance, Regional S3HQ leads for execution.
• Own the enterprise approach to crisis management and BCP.

Customer Support

• Process vehicle dispatch and route planning
• Handle customer service and internal communication
• Manage exceptional delivery incidents
• Analyze performance and optimize logistics operations

Warehouse Operator, Customer Service

IT Support

• Support customers via phone, email and IM Chat
• Processing User Admin related requests
• First line troubleshooting and analysis for technical concerns
• Acts as the first point of contact for IT clients
• Applies effective analytical techniques and tools to solve issues
• Maintains and manages documentation of cases reported by Clients

Assistant IT Supporter – Service Desk

General

• Scheduling and dispatching of pickup and delivery routes (LTL / partial & full loads)
• Route optimization with respect to cost, efficiency and service
• Daily communication with drivers, partners and internal departments
• Recording and maintaining shipment data in the TMS
• Customer support for pickups, deliveries and shipment status
• Handling deviations, claims and special requests
• Ensuring compliance with legal requirements (e.g., dangerous goods, driving and rest time regulations)
• Checking proof-of-delivery documents and supporting billing/settlement
• Contributing to process optimizations in the Collection & Distribution area

Freight Forwarder, CoDi / Dispatcher, Local Transport

• Ensure the accurate and timely movement of air freight to- and from specific locations within the service standards agreed with the Customer in compliance to country’s requirement.
• Handle all Customer / Vendor facing communication and shipment related internal communication between/with DSV stakeholders
• Provide Customers with proactive exception management in case of service quality deviations including follow-up and problem resolution
• Generate Invoice and verify cost accrual are for all shipment related charges within KPI timeline.
• Participate in ad-hoc projects related to business process improvement (Internal and External).
• Perform value-added task within the scope of the function to meet customer requirements and changes made in the operations process.
• Ensure all customs permit declaration are in compliance with Singapore Customs Regulations and Procedures.
• Create and manage air export documentation
• Ensure shipments are executed within timeline as per inhouse ISO procedure.
• Ensure email communication with customer and external documents are processed in a timely manner

Material Handler

• 按照操作规范要求完成相关单证工作
• 及时并正确的录入系统数据
• 根据要求,向操作提供单证支持
• 协助操作,和内外部客户进行简单沟通
• 整理完成的文件,记录并归档
• 完成上级指派的其他任务

Operations Assistant

Operator

• Maintain accurate warehouse inventory
• Direct customer interface to answer questions and resolve issues
• Function autonomously, reporting progress and issues to supervisor/management
• Follow company policies, guidelines, and procedures
• Conduct physical inventory as required

Warehouse Operator, Inventory Clerk

Project Manager

• Conduct and share short/ mid/ long term strategies with management
• Work closely with stakeholders of support and operation functions (Demand)
• Work with property agents in consolidating all available sites and other details (Supply)
• Work with respective stakeholders on overall space planning
• Initiate and prepare for any lease renewal or warehouse migration
• Prepare Business Case jointly with relevant departments in preparing for approval
• Work with legal department on tenancy agreement and call out any outstanding clauses
• Conduct monthly space planning in management meeting
• Other tasks may include new building construction, BTS, A&A etc
• Handover the warehouse or properties to Facilities Team

Senior Project Manager

Data Scientist

• Delegating work and evaluating inventory staff
• Analyzing daily cycle counts and reconciling discrepancies
• Preparing monthly reports and promoting safety
• Conducting daily startup meetings and encouraging team feedback