Operations Manager

DSV - Global Transport and Logistics

Operations Manager leading warehouse operations for DSV logistics. Ensure efficiency and customer satisfaction across multiple functions in Dublin.

Posted 7/22/2026full-timeDublin • 🇮🇪 IrelandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing warehouse operations, focusing on continuous improvement, customer satisfaction, and compliance with health and safety standards. Proven ability to lead large operational teams, optimize performance metrics, and foster strong customer relationships.

Highest-signal resume keywords

Warehouse Operations ManagementLeadership of Large TeamsContinuous Improvement MethodologiesCustomer Relationship ManagementOperational Performance Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Warehouse Management SystemsInventory ManagementOperational Data AnalysisLean MethodologySix Sigma

Soft Skills

Problem-SolvingDecision-MakingCommunicationStakeholder ManagementTeamwork

Industry Keywords

Contract LogisticsService Level AgreementsKey Performance IndicatorsHealth and Safety StandardsOperational Excellence

About the role

Key responsibilities & impact

Leading daily operations across Inbound, Outbound, Inventory Control, Spares, and Decommissioning functions.
Managing operational performance, productivity, and service delivery across multiple shifts.
Ensuring customer SLAs, KPIs, and contractual obligations are achieved.
Driving continuous improvement initiatives to enhance efficiency, quality, and customer satisfaction.
Building strong relationships with customers and acting as the primary operational contact.
Leading operational review meetings and presenting performance reports and KPI updates.
Monitoring productivity, inventory accuracy, labour utilisation, order accuracy, and service performance.
Managing workforce planning and resource allocation to meet operational demand.
Developing, coaching, and supporting Supervisors, Team Leaders, and operational teams.
Promoting a positive culture focused on accountability, teamwork, safety, and engagement.
Ensuring compliance with company procedures, customer requirements, and health and safety standards.
Leading accident investigations, risk assessments, audits, and corrective actions where required

Requirements

What you’ll need

Proven experience managing warehouse operations within a Contract Logistics or distribution environment.
Strong leadership experience managing large operational teams across multiple shifts.
Experience overseeing inbound, outbound, inventory management, spares, or value-added services operations.
A strong customer focus with excellent relationship management skills.
Knowledge of Warehouse Management Systems (WMS).
Experience analysing operational data and driving performance improvements.
Understanding of Lean, Six Sigma, or other continuous improvement methodologies.
Strong organisational, problem-solving, and decision-making skills.
Excellent communication and stakeholder management abilities.
A proactive approach to health, safety, and operational excellence.

Benefits

Comp & perks

Enhanced Annual Leave Entitlement from your start, which increases with length of service.
Salary Sacrifice Cycle Scheme
Employee counselling, for support with physical and mental wellbeing
Company Pension, which, when a member of, also provides access to Life Cover and Critical Illness cover