Customer Support

• Conduct daily visits to assigned retail locations to ensure compliance with merchandising, signage, and promotional standards for AT&T.
• Observe and provide feedback on seller interactions and customer engagement.
• Build and maintain strong relationships with store management and retail associates.
• Support and train store staff on AT&T product knowledge and customer experience best practices.
• Ensure merchandising standards are met, including AT&T signage, displays, and inventory placement.
• Monitor and report on store conditions, inventory, and promotional execution using mobile field tools.
• Identify and escalate operational issues, customer experience gaps, or training needs to leadership.
• Participate in territory planning, route optimization, and visit frequency adjustments based on store performance.
• Attend regional team calls, training sessions, and field events as needed.
• Visit a minimum of 5 stores a day.
• Manage all expenses effectively to stay within budget.
• Ensure the timely completion of various administrative responsibilities and other duties as assigned.

Field Support Representative

Account Executive

• Sign up and manage new and existing authorized retailers
• Examine and understand dealer business needs and grow the territory through existing accounts and new dealer acquisitions
• Travel 3–4 days per week within assigned territory to prospect for new dealers, meet key accounts, and attend vendor/internal meetings
• Build a pipeline of new dealer prospects and onboard a minimum of 3–4 new active dealers per month per product
• Represent DSI to dealer base and build key relationships with vendor partners
• Advocate for dealers while advising on key metrics, marketing, and growth (attachment rates, loyalty, mix, quality)
• Network with local business groups and established contacts
• Set weekly, monthly, and quarterly goals and measure performance
• Exceed goals in new dealers and sales activation targets
• Measure progress weekly with market conditions, dealer performance, training, and prospect pipeline
• Execute company directives through the dealer base

• Conduct daily visits to assigned retail locations to ensure compliance with merchandising, signage, and promotional standards for AT&T.
• Observe and provide feedback on seller interactions and customer engagement.
• Build and maintain strong relationships with store management and retail associates.
• Support and train store staff on AT&T product knowledge and customer experience best practices.
• Ensure merchandising standards are met, including AT&T signage, displays, and inventory placement.
• Monitor and report on store conditions, inventory, and promotional execution using mobile field tools.
• Identify and escalate operational issues, customer experience gaps, or training needs to leadership.
• Participate in territory planning, route optimization, and visit frequency adjustments based on store performance.
• Attend regional team calls, training sessions, and field events as needed.
• Additional Responsibilities:
• Adhere to supplier policies and procedures
• Act as a role model within and outside supplier
• Maintains a positive and respectful attitude
• Consistently report to work on time and is prepared to perform duties of the position
• Visit a minimum of 5 stores a day
• Manage all expenses effectively stay within budget
• Ensure the timely completion of various administrative responsibilities and other duties as assigned

• Conduct daily visits to assigned retail locations to ensure compliance with merchandising, signage, and promotional standards for AT&T.
• Observe and provide feedback on seller interactions and customer engagement.
• Build and maintain strong relationships with store management and retail associates.
• Support and train store staff on AT&T product knowledge and customer experience best practices.
• Ensure merchandising standards are met, including AT&T signage, displays, and inventory placement.
• Monitor and report on store conditions, inventory, and promotional execution using mobile field tools.
• Identify and escalate operational issues, customer experience gaps, or training needs to leadership.
• Participate in territory planning, route optimization, and visit frequency adjustments based on store performance.
• Attend regional team calls, training sessions, and field events as needed.
• Adhere to supplier policies and procedures.
• Act as a role model within and outside supplier.
• Maintain a positive and respectful attitude and consistently report to work on time.
• Visit a minimum of 5 stores a day.
• Manage all expenses effectively and stay within budget.
• Ensure timely completion of administrative responsibilities and other duties as assigned.

• Conduct daily visits to assigned retail locations to ensure compliance with merchandising, signage, and promotional standards for AT&T.
• Observe and provide feedback on seller interactions and customer engagement.
• Build and maintain strong relationships with store management and retail associates.
• Support and train store staff on AT&T product knowledge and customer experience best practices.
• Ensure merchandising standards are met, including AT&T signage, displays, and inventory placement.
• Monitor and report on store conditions, inventory, and promotional execution using mobile field tools.
• Identify and escalate operational issues, customer experience gaps, or training needs to leadership.
• Participate in territory planning, route optimization, and visit frequency adjustments based on store performance.
• Attend regional team calls, training sessions, and field events as needed.
• Adhere to supplier policies and procedures and act as a role model within and outside supplier.
• Maintain a positive and respectful attitude and consistently report to work on time.
• Visit a minimum of 5 stores a day.
• Manage expenses effectively and stay within budget.
• Ensure timely completion of administrative responsibilities and other duties as assigned.

• Conduct daily visits to assigned retail locations to ensure compliance with merchandising, signage, and promotional standards for AT&T.
• Observe and provide feedback on seller interactions and customer engagement.
• Build and maintain strong relationships with store management and retail associates.
• Support and train store staff on AT&T product knowledge and customer experience best practices.
• Ensure merchandising standards are met, including AT&T signage, displays, and inventory placement.
• Monitor and report on store conditions, inventory, and promotional execution using mobile field tools.
• Identify and escalate operational issues, customer experience gaps, or training needs to leadership.
• Participate in territory planning, route optimization, and visit frequency adjustments based on store performance.
• Attend regional team calls, training sessions, and field events as needed
• Additional Responsibilities:
• Adhere to supplier policies and procedures
• Act as a role model within and outside supplier
• Maintains a positive and respectful attitude
• Consistently report to work on time and is prepared to perform duties of the position
• Visit a minimum of 5 stores a day
• Manage all expenses effectively stay within budget
• Ensure the timely completion of various administrative responsibilities and other duties as assigned

• Conduct daily visits to assigned retail locations to ensure compliance with merchandising, signage, and promotional standards for AT&T.
• Observe and provide feedback on seller interactions and customer engagement.
• Build and maintain strong relationships with store management and retail associates.
• Support and train store staff on AT&T product knowledge and customer experience best practices.
• Ensure merchandising standards are met, including AT&T signage, displays, and inventory placement.
• Monitor and report on store conditions, inventory, and promotional execution using mobile field tools.
• Identify and escalate operational issues, customer experience gaps, or training needs to leadership.
• Participate in territory planning, route optimization, and visit frequency adjustments based on store performance.
• Attend regional team calls, training sessions, and field events as needed.
• Additional responsibilities: Adhere to supplier policies and procedures; Act as a role model; Maintain a positive and respectful attitude; Consistently report to work on time; Visit a minimum of 5 stores a day; Manage expenses and complete administrative responsibilities.

• Conduct daily visits to assigned retail locations to ensure compliance with merchandising, signage, and promotional standards for AT&T.
• Observe and provide feedback on seller interactions and customer engagement.
• Build and maintain strong relationships with store management and retail associates.
• Support and train store staff on AT&T product knowledge and customer experience best practices.
• Ensure merchandising standards are met, including AT&T signage, displays, and inventory placement.
• Monitor and report on store conditions, inventory, and promotional execution using mobile field tools.
• Identify and escalate operational issues, customer experience gaps, or training needs to leadership.
• Participate in territory planning, route optimization, and visit frequency adjustments based on store performance.
• Attend regional team calls, training sessions, and field events as needed.
• Adhere to supplier policies and procedures and act as a role model within and outside supplier.
• Visit a minimum of 5 stores a day and manage expenses to stay within budget.
• Complete administrative responsibilities and other duties as assigned.

• Conduct daily visits to assigned retail locations to ensure compliance with merchandising, signage, and promotional standards for AT&T.
• Observe and provide feedback on seller interactions and customer engagement.
• Build and maintain strong relationships with store management and retail associates.
• Support and train store staff on AT&T product knowledge and customer experience best practices.
• Ensure merchandising standards are met, including AT&T signage, displays, and inventory placement.
• Monitor and report on store conditions, inventory, and promotional execution using mobile field tools.
• Identify and escalate operational issues, customer experience gaps, or training needs to leadership.
• Participate in territory planning, route optimization, and visit frequency adjustments based on store performance.
• Attend regional team calls, training sessions, and field events as needed.
• Adhere to supplier policies and procedures and act as a role model within and outside supplier.
• Maintain a positive and respectful attitude and consistently report to work on time and prepared.
• Visit a minimum of 5 stores a day.
• Manage all expenses effectively and stay within budget.
• Ensure timely completion of administrative responsibilities and other duties as assigned.

• Conduct daily visits to assigned retail locations to ensure compliance with merchandising, signage, and promotional standards for AT&T.
• Observe and provide feedback on seller interactions and customer engagement.
• Build and maintain strong relationships with store management and retail associates.
• Support and train store staff on AT&T product knowledge and customer experience best practices.
• Ensure merchandising standards are met, including AT&T signage, displays, and inventory placement.
• Monitor and report on store conditions, inventory, and promotional execution using mobile field tools.
• Identify and escalate operational issues, customer experience gaps, or training needs to leadership.
• Participate in territory planning, route optimization, and visit frequency adjustments based on store performance.
• Attend regional team calls, training sessions, and field events as needed.
• Adhere to supplier policies and procedures and act as a role model.
• Maintain a positive and respectful attitude, report to work on time, and be prepared to perform duties.
• Visit a minimum of 5 stores a day.
• Manage expenses effectively and stay within budget.
• Ensure timely completion of administrative responsibilities and other duties as assigned.

• Conduct daily visits to assigned retail locations to ensure compliance with merchandising, signage, and promotional standards for AT&T.
• Observe and provide feedback on seller interactions and customer engagement.
• Build and maintain strong relationships with store management and retail associates.
• Support and train store staff on AT&T product knowledge and customer experience best practices.
• Ensure merchandising standards are met, including AT&T signage, displays, and inventory placement.
• Monitor and report on store conditions, inventory, and promotional execution using mobile field tools.
• Identify and escalate operational issues, customer experience gaps, or training needs to leadership.
• Participate in territory planning, route optimization, and visit frequency adjustments based on store performance.
• Attend regional team calls, training sessions, and field events as needed.
• Adhere to supplier policies and procedures and act as a role model within and outside supplier.
• Visit a minimum of 5 stores a day and manage expenses effectively within budget.
• Ensure timely completion of administrative responsibilities and other duties as assigned.

• Conduct daily visits to assigned retail locations to ensure compliance with merchandising, signage, and promotional standards for AT&T.
• Observe and provide feedback on seller interactions and customer engagement.
• Build and maintain strong relationships with store management and retail associates.
• Support and train store staff on AT&T product knowledge and customer experience best practices.
• Ensure merchandising standards are met, including AT&T signage, displays, and inventory placement.
• Monitor and report on store conditions, inventory, and promotional execution using mobile field tools.
• Identify and escalate operational issues, customer experience gaps, or training needs to leadership.
• Participate in territory planning, route optimization, and visit frequency adjustments based on store performance.
• Attend regional team calls, training sessions, and field events as needed.
• Adhere to supplier policies and procedures.
• Act as a role model within and outside supplier.
• Maintain a positive and respectful attitude and consistently report to work on time and prepared to perform duties.
• Visit a minimum of 5 stores a day.
• Manage all expenses effectively and stay within budget.
• Ensure the timely completion of various administrative responsibilities and other duties as assigned.

• Conduct daily visits to assigned retail locations to ensure compliance with merchandising, signage, and promotional standards for AT&T.
• Observe and provide feedback on seller interactions and customer engagement.
• Build and maintain strong relationships with store management and retail associates.
• Support and train store staff on AT&T product knowledge and customer experience best practices.
• Ensure merchandising standards are met, including AT&T signage, displays, and inventory placement.
• Monitor and report on store conditions, inventory, and promotional execution using mobile field tools.
• Identify and escalate operational issues, customer experience gaps, or training needs to leadership.
• Participate in territory planning, route optimization, and visit frequency adjustments based on store performance.
• Attend regional team calls, training sessions, and field events as needed.
• Adhere to supplier policies and procedures.
• Act as a role model within and outside supplier.
• Maintain a positive and respectful attitude and consistently report to work on time.
• Visit a minimum of 5 stores a day.
• Manage expenses effectively and stay within budget.
• Ensure timely completion of administrative responsibilities and other duties as assigned.

• Conduct daily visits to assigned retail locations to ensure compliance with merchandising, signage, and promotional standards for AT&T.
• Observe and provide feedback on seller interactions and customer engagement.
• Build and maintain strong relationships with store management and retail associates.
• Support and train store staff on AT&T product knowledge and customer experience best practices.
• Ensure merchandising standards are met, including AT&T signage, displays, and inventory placement.
• Monitor and report on store conditions, inventory, and promotional execution using mobile field tools.
• Identify and escalate operational issues, customer experience gaps, or training needs to leadership.
• Participate in territory planning, route optimization, and visit frequency adjustments based on store performance.
• Attend regional team calls, training sessions, and field events as needed.
• Visit a minimum of 5 stores a day.
• Manage expenses and complete administrative responsibilities timely.

• Conduct daily visits to assigned retail locations to ensure compliance with merchandising, signage, and promotional standards for AT&T.
• Observe and provide feedback on seller interactions and customer engagement.
• Build and maintain strong relationships with store management and retail associates.
• Support and train store staff on AT&T product knowledge and customer experience best practices.
• Ensure merchandising standards are met, including AT&T signage, displays, and inventory placement.
• Monitor and report on store conditions, inventory, and promotional execution using mobile field tools.
• Identify and escalate operational issues, customer experience gaps, or training needs to leadership.
• Participate in territory planning, route optimization, and visit frequency adjustments based on store performance.
• Attend regional team calls, training sessions, and field events as needed.
• Adhere to supplier policies and procedures.
• Act as a role model within and outside supplier.
• Maintain a positive and respectful attitude and consistently report to work on time and prepared.
• Visit a minimum of 5 stores a day.
• Manage expenses effectively and stay within budget.
• Complete administrative responsibilities and other duties as assigned.

• Conduct daily visits to assigned retail locations to ensure compliance with merchandising, signage, and promotional standards for AT&T.
• Observe and provide feedback on seller interactions and customer engagement.
• Build and maintain strong relationships with store management and retail associates.
• Support and train store staff on AT&T product knowledge and customer experience best practices.
• Ensure merchandising standards are met, including AT&T signage, displays, and inventory placement.
• Monitor and report on store conditions, inventory, and promotional execution using mobile field tools.
• Identify and escalate operational issues, customer experience gaps, or training needs to leadership.
• Participate in territory planning, route optimization, and visit frequency adjustments based on store performance.
• Attend regional team calls, training sessions, and field events as needed.
• Adhere to supplier policies and procedures.
• Act as a role model within and outside supplier.
• Maintain a positive and respectful attitude and consistently report to work on time and prepared to perform duties of the position.
• Visit a minimum of 5 stores a day.
• Manage all expenses effectively and stay within budget.
• Ensure the timely completion of various administrative responsibilities and other duties as assigned.

• Conduct daily visits to assigned retail locations to ensure compliance with merchandising, signage, and promotional standards for AT&T.
• Observe and provide feedback on seller interactions and customer engagement.
• Build and maintain strong relationships with store management and retail associates.
• Support and train store staff on AT&T product knowledge and customer experience best practices.
• Ensure merchandising standards are met, including AT&T signage, displays, and inventory placement.
• Monitor and report on store conditions, inventory, and promotional execution using mobile field tools.
• Identify and escalate operational issues, customer experience gaps, or training needs to leadership.
• Participate in territory planning, route optimization, and visit frequency adjustments based on store performance.
• Attend regional team calls, training sessions, and field events as needed.
• Adhere to supplier policies and procedures.
• Act as a role model within and outside supplier.
• Maintain a positive and respectful attitude.
• Consistently report to work on time and be prepared to perform duties of the position.
• Visit a minimum of 5 stores a day.
• Manage all expenses effectively and stay within budget.
• Ensure the timely completion of various administrative responsibilities and other duties as assigned

• Conduct daily visits to assigned retail locations to ensure compliance with merchandising, signage, and promotional standards for AT&T.
• Observe and provide feedback on seller interactions and customer engagement.
• Build and maintain strong relationships with store management and retail associates.
• Support and train store staff on AT&T product knowledge and customer experience best practices.
• Ensure merchandising standards are met, including AT&T signage, displays, and inventory placement.
• Monitor and report on store conditions, inventory, and promotional execution using mobile field tools.
• Identify and escalate operational issues, customer experience gaps, or training needs to leadership.
• Participate in territory planning, route optimization, and visit frequency adjustments based on store performance.
• Attend regional team calls, training sessions, and field events as needed.
• Adhere to supplier policies and procedures
• Act as a role model within and outside supplier
• Maintains a positive and respectful attitude
• Consistently report to work on time and is prepared to perform duties of the position
• Visit a minimum of 5 stores a day
• Manage all expenses effectively stay within budget
• Ensure the timely completion of various administrative responsibilities and other duties as assigned

• Conduct daily visits to assigned retail locations to ensure compliance with merchandising, signage, and promotional standards for AT&T.
• Observe and provide feedback on seller interactions and customer engagement.
• Build and maintain strong relationships with store management and retail associates.
• Support and train store staff on AT&T product knowledge and customer experience best practices.
• Ensure merchandising standards are met, including AT&T signage, displays, and inventory placement.
• Monitor and report on store conditions, inventory, and promotional execution using mobile field tools.
• Identify and escalate operational issues, customer experience gaps, or training needs to leadership.
• Participate in territory planning, route optimization, and visit frequency adjustments based on store performance.
• Attend regional team calls, training sessions, and field events as needed.
• Adhere to supplier policies and procedures and act as a role model.
• Visit a minimum of 5 stores a day and manage expenses to stay within budget.
• Ensure timely completion of administrative responsibilities and other duties as assigned.

• Conduct daily visits to assigned retail locations to ensure compliance with merchandising, signage, and promotional standards for AT&T.
• Observe and provide feedback on seller interactions and customer engagement.
• Build and maintain strong relationships with store management and retail associates.
• Support and train store staff on AT&T product knowledge and customer experience best practices.
• Ensure merchandising standards are met, including AT&T signage, displays, and inventory placement.
• Monitor and report on store conditions, inventory, and promotional execution using mobile field tools.
• Identify and escalate operational issues, customer experience gaps, or training needs to leadership.
• Participate in territory planning, route optimization, and visit frequency adjustments based on store performance.
• Attend regional team calls, training sessions, and field events as needed.
• Additional responsibilities: Adhere to supplier policies and procedures; act as a role model; maintain positive attitude; consistently report to work on time; visit a minimum of 5 stores a day; manage expenses within budget; complete administrative responsibilities and other duties as assigned.

• Conduct daily visits to assigned retail locations to ensure compliance with merchandising, signage, and promotional standards for AT&T.
• Observe and provide feedback on seller interactions and customer engagement.
• Build and maintain strong relationships with store management and retail associates.
• Support and train store staff on AT&T product knowledge and customer experience best practices.
• Ensure merchandising standards are met, including AT&T signage, displays, and inventory placement.
• Monitor and report on store conditions, inventory, and promotional execution using mobile field tools.
• Identify and escalate operational issues, customer experience gaps, or training needs to leadership.
• Participate in territory planning, route optimization, and visit frequency adjustments based on store performance.
• Attend regional team calls, training sessions, and field events as needed.
• Additional responsibilities: Adhere to supplier policies and procedures; act as a role model within and outside supplier; maintains a positive and respectful attitude; consistently report to work on time and prepared; visit a minimum of 5 stores a day; manage all expenses effectively; ensure timely completion of administrative responsibilities and other duties as assigned.

• Conduct daily visits to assigned retail locations to ensure compliance with merchandising, signage, and promotional standards for AT&T.
• Observe and provide feedback on seller interactions and customer engagement.
• Build and maintain strong relationships with store management and retail associates.
• Support and train store staff on AT&T product knowledge and customer experience best practices.
• Ensure merchandising standards are met, including AT&T signage, displays, and inventory placement.
• Monitor and report on store conditions, inventory, and promotional execution using mobile field tools.
• Identify and escalate operational issues, customer experience gaps, or training needs to leadership.
• Participate in territory planning, route optimization, and visit frequency adjustments based on store performance.
• Attend regional team calls, training sessions, and field events as needed
• Adhere to supplier policies and procedures
• Act as a role model within and outside supplier
• Maintain a positive and respectful attitude
• Consistently report to work on time and be prepared to perform duties of the position
• Visit a minimum of 5 stores a day
• Manage all expenses effectively and stay within budget
• Ensure the timely completion of various administrative responsibilities and other duties as assigned

• Conduct daily visits to assigned retail locations to ensure compliance with merchandising, signage, and promotional standards for AT&T
• Observe and provide feedback on seller interactions and customer engagement
• Build and maintain strong relationships with store management and retail associates
• Support and train store staff on AT&T product knowledge and customer experience best practices
• Ensure merchandising standards are met, including AT&T signage, displays, and inventory placement
• Monitor and report on store conditions, inventory, and promotional execution using mobile field tools
• Identify and escalate operational issues, customer experience gaps, or training needs to leadership
• Participate in territory planning, route optimization, and visit frequency adjustments based on store performance
• Attend regional team calls, training sessions, and field events as needed
• Adhere to supplier policies and procedures and act as a role model
• Visit a minimum of 5 stores a day and manage expenses within budget
• Complete administrative responsibilities and other duties as assigned

Compliance

• DSI Systems Inc., an authorized representative partner of DIRECTV and Starlink, is seeking a detail-oriented Technician Compliance Coordinator to ensure our field technicians meet all compliance standards and requirements.
• This role is vital to maintaining accuracy in documentation, adherence to processes, and coordination between compliance and field operations.
• The Technician Compliance Coordinator will oversee technician compliance with paperwork, photos, scheduling, reschedules, payouts, technician IDs, and Quality Control, while also supporting company-wide compliance initiatives.
• This position involves conducting audits, maintaining compliance records, and assisting with regulatory reporting.
• The right candidate will be proactive and skilled at cross-functional communication.
• By working closely with Field Operations and other departments, the Technician Compliance Coordinator will help drive accountability, ensure adherence to policies, and support continuous improvement across our compliance programs.
• This is an in-office opportunity; the qualified candidate will report to our office in Kennesaw, Georgia.
• About DSI
• Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners.
• Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.
• At DSI, we believe strong relationships are the foundation of lasting success.
• We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential.
• Responsibilities
• Develop, implement, and maintain compliance programs tailored to technician operations
• Conduct regular audits and assessments to ensure adherence to policies and procedures
• Monitor changes in laws, regulations, and industry standards and recommend updates as needed
• Educate and train technicians on compliance requirements and best practices
• Investigate and document potential compliance issues or breaches
• Collaborate with Field Operations and other departments to align compliance efforts
• Prepare and submit compliance reports and required documentation on time
• Maintain accurate records of compliance activities, policies, and training
• Identify opportunities to improve compliance processes and implement corrective actions

Field Support Representative

Account Executive

Field Support Representative

Field Support Representative

Field Support Representative

Field Support Representative

Field Support Representative

Field Support Representative

Field Support Representative

Field Support Representative

Field Support Representative

Field Support Representative

Field Support Representative

Field Support Representative

Field Support Representative

Field Support Representative

Field Support Representative

Field Support Representative

Field Support Representative

Field Support Representative

Field Support Representative

Field Support Representative

Field Support Representative

Field Support Representative

Compliance Coordinator, Technician