DS Smith

Inside Sales

• Beheren van een eigen klantenportfolio met accountmanager
• Centraal contactpunt voor kwaliteit, service, levering, enz.
• Opmaak van offertes en margebepaling
• Intensiveren van klantrelaties
• Werken met SAS-systeem en inboeken van orders
• Klanten op de hoogte houden van levertijden
• Overleggen met productie en supply chain
• Na te denken over procesoptimalisaties

Internal Sales Specialist

Implementation Specialist

• Ta ansvar för implementeringen av automations- och förpackningslösningar hos kund
• Arbeta nära Account Managers, automationsleverantörer och interna funktioner
• Driva och leda implementeringsfasen från planering till driftstart
• Säkerställa att förpackningslösningar fungerar sömlöst i maskinsystemen
• Fungera som en central kontaktpunkt mellan kund, leverantör och interna team vid frågor om drift, kvalitet eller leveranser

Implementation Manager – Packaging Automation

Manager

• Driva och koordinera automationslösningar för kunder
• Arbeta nära Account Managers och externa automationsleverantörer
• Delta i kundmöten för att identifiera behov
• Rekommendera maskinlösningar och utveckla layoutförslag
• Fungerar som projektledande koordinator och driver framdrift
• Stötta säljorganisationen i tekniska frågor och affärsdialoger
• Representera DS Smith i kontakten med leverantörer

Coordination Manager – Packaging Automation

Risk

• Develop and execute the group’s global insurance portfolio (Property, Liability, Cyber, Marine, and Credit), securing optimal coverage and pricing through scale
• Define and manage risk transfer vs. retention strategies, including the optimisation of deductibles, SIRs, and the financial governance of captive insurers
• Lead the development of our Loss Prevention Information Systems, risk information collection and collation processes, establishing data standards and leveraging analytics to identify emerging risk trends
• Oversee all claims management and coordination to ensure efficient handling and timely recoveries, including legacy disease-related claims
• Assess the insurance implications of M&A, disposals, and new ventures, while supporting commercial contract reviews to validate insurance requirements
• Build and manage strategic relationships with global brokers, insurers, and loss adjusters to enhance operational delivery and strengthen placement negotiations

Head of Insurance Risk

Operations

• Enable successful industrialisation of product range by bridging packaging design with manufacturing realities
• Lead the implementation at site level and collaborate with machine suppliers
• Support commissioning at customer level for pilot launches
• Drive transition of new packaging concepts into scalable solutions
• Identify and coordinate with packaging machine suppliers
• Lead execution of production trials and factory acceptance tests
• Act as problem-solver during trials and launch phases
• Standardise mechanisation approaches and share best practices to ensure efficiency

Technical Operations Lead – Technical Innovation Platform, Flexibles and Industrial

Administration

• Maintain and update global master data across various ERP systems
• Ensure data accuracy and integrity to support efficient business processes
• Collaborate with internal teams to resolve data-related issues
• Support ad-hoc administrative tasks as needed to maintain smooth operation

Master Data Administrator

Supply Chain

• Develop and implement 1–3 year Logistics category strategies aligned with business goals, including growth, innovation, ESG (including Scope 3), and end‑to‑end supply chain objectives.
• Build and execute category roadmaps with short‑, medium‑, and long‑term initiatives, unlocking value across supply and demand levers.
• Apply strategic frameworks (e.g. Kraljic Matrix, Porter’s Five Forces) to understand market dynamics, cost drivers, and supplier positioning.
• Drive cross‑divisional synergies across Packaging, Paper, and Recycling.
• Act as a trusted business partner to Supply Chain, Operations, and senior regional leadership.
• Align stakeholders around procurement strategies in a matrix organization.
• Lead change management and communication to successfully implement new commercial solutions.
• Monitor logistics market trends, economic developments, and supplier capabilities to optimize sourcing timing and outcomes.
• Develop supplier strategies that anticipate and mitigate risks (e.g. capacity, financial stability, compliance, ESG, data security).
• Lead end‑to‑end tendering and sourcing activities, including complex, multi‑country negotiations.
• Partner with Legal and business stakeholders to develop robust framework and project contracts.
• Manage and optimize the regional logistics supplier base using a defined segmentation model.
• Lead supplier performance reviews and continuous improvement initiatives.

Subregional Procurement Logistics Manager – East EMEA

Account Manager

• Manage and nurture relationships across client sites in France
• Oversee packaging-related projects
• Engage in discussions around quality, supply chain, and logistics
• Follow development process of packaging solutions
• Lead packaging process review
• Collaborate with specialist teams to implement enhancements

• Maintain an up-to-date dashboard monthly, identifying key opportunities or issues
• Define appropriate action plan in alignment with each client
• Sales administration
• Ensure monthly reporting to the line manager and Regional Account Manager
• Ensure regular presence on client sites and meet regularly with relevant stakeholders in person
• Understand and leverage the clients’ contractual principles and pillars of the strategic account plan
• Overall targeted business results for managed Client’s sites
• Identify potential opportunities through various lenses

Accountant

• Ensure all financial transactions are processed accurately, completely and within agreed SLAs, so that company accounts reflect a true and fair financial position.
• Take clear ownership of assigned balance sheet accounts, including timely preparation, review and documentation of reconciliations in line with month‑end deadlines.
• Deliver month‑end close activities to agreed timetables, investigating and resolving variances promptly to ensure accurate reporting.
• Maintain robust records, reconciliations and supporting documentation to provide a clear audit trail and meet statutory, regulatory and internal control requirements.
• Identify, investigate and explain financial irregularities or variances, making appropriate adjustments or escalating issues to senior management where required.
• Ensure all processes and controls are performed in accordance with SOX and internal control frameworks, evidencing compliance at all times.
• Maintain accurate data within financial systems, ensuring consistency between sub‑ledgers and the general ledger.
• Support internal and external audits by providing timely, accurate information and explanations as required.
• Contribute to continuous improvement of financial processes, controls and ways of working to improve efficiency, accuracy and control.
• Participate in training and ongoing professional development to maintain technical knowledge and meet the evolving requirements of the business.

Project Manager

• Support programme governance by preparing reports and materials for key forums (Programme Board, Steering Committee, Supplier Board) and capturing meeting outcomes
• Ensure governance standards, controls, and processes are consistently followed and maintained
• Manage and maintain key programme controls, including RAID logs, change control, and delivery plans
• Coordinate milestone sign-off and ensure all deliverables are properly documented with supporting evidence
• Oversee resource onboarding, including supplier engagement, access, and equipment requirements
• Support supplier management processes, including invoice approvals, SLA tracking, and compliance with contractual requirements
• Produce clear and engaging internal programme communications
• Collaborate with Project Managers and supplier leads to ensure consistency in reporting, documentation, and delivery approach
• Support the preparation of senior stakeholder presentations and programme updates
• Contribute to wider I&T Delivery activities, including portfolio and resource management

Account Executive

• Focused on nurturing customer relationships, driving organic sales growth, and supporting margin targets through a value-added, consultative approach
• Manage and reinforce the strength of direct reports, supporting individual development to ensure a "best-in-class" service to customers
• Lead client meetings and support negotiations to ensure consistent delivery against Sales KPIs and growth targets

Account Director – Retail Marketing

Human Resources

• Provide onsite HR leadership to Livingston and Lockerbie sites in the UK Packaging division
• Report into the Senior HR Business Partner
• Act as a change agent and drive HR and Business Strategy
• Implement the HR Corporate Plan across both sites
• Support and guide business leaders to drive results and people capabilities
• Coach site leaders on Change Management, Engagement, Performance & Talent, Employee Relations and Recruitment & Selection
• Resolve challenging situations and ensure compliance with all company procedures, policies and employment legislation

HR Business Partner

Public Relations

• Media relations & monitoring
• Carry out daily media monitoring across EMEA and help produce monthly dashboards and reports
• Track emerging media themes, competitor activity and potential reputational risks
• Act as a first point of contact for incoming media enquiries, escalating issues where required
• Maintain distribution lists and support outreach with agency partners
• Campaign & content support
• Assist with drafting press releases, quotes, Q&As and briefing notes
• Support proactive media campaigns by coordinating with local markets and agencies
• Help manage the central editorial calendar and track key milestones
• Collect inputs and assets from across the business for campaign toolkits
• Issues management
• Log and track reactive enquiries and ensure timely internal updates
• Help maintain issues response documents, holding statements and Q&As
• Support the Senior Media Relations Manager during live or emerging issues
• Story development & materials
• Identify potential story leads across the business
• Gather background information, data and insights to support media content
• Produce first drafts of media materials and help maintain the asset library

Media Relations Executive

• Ensure the month-end, quarterly and year-end processes are actioned smoothly
• Collaborate with external auditors, planning and liaising to ensure audits are completed successfully
• Liaise with senior stakeholders in the business providing ad-hoc information and reports
• Provide information and support for the Group’s external auditors

Internal Sales Specialist

Implementation Manager – Packaging Automation

Coordination Manager – Packaging Automation

Head of Insurance Risk

Technical Operations Lead – Technical Innovation Platform, Flexibles and Industrial

Master Data Administrator

Subregional Procurement Logistics Manager – East EMEA

Account Manager

Account Manager

Accountant

Project Manager

Account Director – Retail Marketing

HR Business Partner

Media Relations Executive

Senior Group Accountant