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DS Smith

Team Lead, Compliance

DS Smith

Compliance Team Lead at TMS Global managing operational compliance and a team of two. Leading development of compliance frameworks and ensuring stakeholder satisfaction in Gurugram.

Posted 7/8/2026full-timeGurugram • 🇮🇳 IndiaSeniorWebsite

About the role

Key responsibilities & impact
  • Lead and mentor the Transactional Compliance team to achieve performance goals and maintain high service standards.
  • Support Regional and Global Audit requests.
  • Develop compliance frameworks that support the business requirements.
  • Ensure all backend administrative tasks are processed accurately, in line with company policies.
  • Collaborate with Client Services team to resolve escalations and conduct investigations.
  • Manage global stakeholders to ensure customer satisfaction and delivery against requirements.
  • Work closely with the Head of Shared Service Centre to identify and implement process efficiencies.
  • Identify opportunities for automation and process optimisation.

Requirements

What you’ll need
  • Experience of working in a Compliance role ideally within a retail operation, or back-office administration environment is essential.
  • A proven track record of managing and leading teams to deliver excellence.
  • Evidence of creating and implementing compliance frameworks.
  • Demonstrable experience of managing global stakeholders in a matrix environment.
  • Industry experience in print management, packaging and display would be advantageous.
  • You will be technically savvy with competence across the Microsoft Office suite including strong Excel skills.
  • Fluency in both spoken and written English is essential.
  • Exceptional attention to detail and proficient in process mapping and improvement.

Benefits

Comp & perks
  • Flexible work arrangements
  • Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ComplianceProcess ImprovementAutomationBackend AdministrationPerformance Management
Soft Skills
Attention to DetailCollaborationMentoring