Team Lead, Compliance

DS Smith

Compliance Team Lead at TMS Global managing operational compliance and a team of two. Leading development of compliance frameworks and ensuring stakeholder satisfaction in Gurugram.

Posted 7/8/2026full-timeGurugram • 🇮🇳 IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading compliance teams, developing compliance frameworks, and managing global stakeholders to ensure high service standards and customer satisfaction. Proficient in process mapping and improvement, with a strong focus on automation and process optimization.

Highest-signal resume keywords

Compliance Framework DevelopmentTeam LeadershipStakeholder ManagementProcess MappingMicrosoft Excel

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ComplianceProcess ImprovementAutomationBackend AdministrationPerformance Management

Soft Skills

Attention to DetailCollaborationMentoring

Tools & Technologies

Microsoft Office Suite

Industry Keywords

Retail OperationBack-Office AdministrationPrint ManagementPackagingDisplay

About the role

Key responsibilities & impact

Lead and mentor the Transactional Compliance team to achieve performance goals and maintain high service standards.
Support Regional and Global Audit requests.
Develop compliance frameworks that support the business requirements.
Ensure all backend administrative tasks are processed accurately, in line with company policies.
Collaborate with Client Services team to resolve escalations and conduct investigations.
Manage global stakeholders to ensure customer satisfaction and delivery against requirements.
Work closely with the Head of Shared Service Centre to identify and implement process efficiencies.
Identify opportunities for automation and process optimisation.

Requirements

What you’ll need

Experience of working in a Compliance role ideally within a retail operation, or back-office administration environment is essential.
A proven track record of managing and leading teams to deliver excellence.
Evidence of creating and implementing compliance frameworks.
Demonstrable experience of managing global stakeholders in a matrix environment.
Industry experience in print management, packaging and display would be advantageous.
You will be technically savvy with competence across the Microsoft Office suite including strong Excel skills.
Fluency in both spoken and written English is essential.
Exceptional attention to detail and proficient in process mapping and improvement.

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities