Dotdash Meredith

Operations

• Oversee day-to-day email, SMS, push and in-app notification campaign operations, ensuring flawless execution and timely delivery.
• Build custom app-based user selections across push, in-app, email lists and other connected programs for enhanced targeting.
• Scope, build, and launch People App–specific acquisition and retention campaigns, including blast and journey-based use cases (e.g., winback, onboarding, high affinity user flows).
• Own QA workflows, including link validation, image rendering, data mapping, triggering effectiveness, journey flows, preview testing, and multi-device checks.
• Support app developer’s local testing by working in the sandbox prior to app releases.
• Manage scheduling, batching, throttling, and send-time logic to optimize throughput (including MPS requirements).
• Ensure proper setup of newsletters, lifecycle journeys, real-time alerts, and triggered communications.
• Set up or review A/B testing strategies and coordinate rollout of new templates with partners.
• Monitor real-time send statuses, error queues, and fallback handling to ensure campaigns fire as expected.
• Attend and contribute to initiative planning meetings to understand upcoming People App changes and assess downstream impact on Iterable, data flows, and messaging logic.
• Build and maintain reusable checklists and documentation for recurring processes (e.g., how to launch a push, how to launch an in-app message, what key Iterable settings mean).
• Develop expertise in the martech stack (ESP, BigQuery, Hightouch, etc.).
• Monitor platform health, integration failures, and journey errors; drive real-time response and root-cause investigation.
• Oversee management and advise on the data structure/design of stored fields, custom events, and profile data required for handlebar logic and personalization to support outbound People App messaging use cases.
• Support advanced capabilities including segmentation, dynamic content rendering, conditional logic, and real-time triggers.
• Partner with engineering and data teams to troubleshoot ingestion delays, API throttling, and schema changes.
• Manage data hygiene efforts (profile suppression, churn processing, bounce cleanup, inactive segment monitoring, placeholder email management).
• Maintain platform folder structures, naming conventions, asset governance, and permission controls.
• Provide input on SDK integration gaps and risks, proactively flagging issues pertaining to user registration events, API calls, and profile creation.
• Monitor inbox placement, blocklist status, bounce codes, and sender reputation across brands and IPs.
• Partner with the deliverability consultant to identify and mitigate risks—spam traps, throttling, complaint spikes, cold IP warming, etc.
• Oversee CAN-SPAM, CASL, GDPR, and CCPA compliance across templates, data handling, and unsubscribe processes.
• Manage domain-level configurations (SPF, DKIM, DMARC) in partnership with Tech Ops.

Senior Platform Operations Manager

Data Engineer

• Enhance systems by building new data integration pipelines and adding new data to our data lakes and warehouses while continuously optimizing them.
• Work with internal team members and stakeholders to scope out business requirements and ensure data deliverables are met.
• Champion coding standards and best practices by participating in code reviews and improving internal tools and build processes.
• Ensure the security and stability of infrastructure in a multi-cloud environment.
• Collaborate with Analytics engineers to ensure data integrity and quality of data deliverables.

Senior Data Engineer

Designer

• Create artwork including advertising, videos, photo treatments, logos, illustrations, and social media assets for various brand channels including Digital Editorial, Social, Video, Print and Audience Relationships (email and conversion)
• Collaborate / Conceptualize Ideas

Designer, Customer Acquisition

Product Manager

• Drive innovation and impact for a forthcoming PEOPLE app
• Lead cross-functional teams and optimize key features
• Align tactical product execution with overarching strategic goals
• Own and execute specific features or initiatives within the app
• Manage and optimize app roadmap and backlog
• Be accountable for performance and success of product features
• Analyze user behavior and app performance data
• Validate solutions through prototypes, user testing, and A/B experiments
• Act as a hands-on product expert and mentor within the organization

Senior Platform Operations Manager

Senior Data Engineer

Designer, Customer Acquisition

Principal Product Manager