DoorDash

Customer Support

• Develop solutions to optimize teammate processes to ensure Consumers can receive fast and fair resolutions
• Handle ad-hoc requests where a partner team needs help
• Dive into data to explain Consumer satisfaction performance at the lowest level of detail and translate them into actionable plans to hit business OKRs
• Contribute the vision of the Consumer Experience and key partnerships
• Own key business results and present outcomes to leadership
• Partner with teams within Consumer Experience, and Product, Engineering, Analytics, and Tools teams to improve Consumer Experience
• Produce, dig into, and use data and insights independently to identify opportunities to optimize Consumer support journey end-to-end

Customer Experience Manager

Robotics

• Work with Product, Engineering, and Operations to develop and improve infrastructure
• Design, build, and operate infrastructure that enables large scale simulation testing, continuous integration, and machine learning
• Design and implement infrastructure for autonomous vehicle development including large-scale distributed simulation execution
• Ingest, process, and organize petabyte-scale datasets
• Build GPU-accelerated distributed computing for data preparation and training
• Design and implement robot data and metrics pipelines
• Collaborate with core autonomy teams: motion planning, perception, and simulation
• Hold significant scope and decision-making responsibility

Software Engineer – Infrastructure, Autonomy & Robotics

Program Manager

• Own and drive inclusive culture strategy and initiatives across DoorDash, Wolt, and partner companies
• Launch and lead programs through process and product optimization, change management, communications, and stakeholder management
• Merge and re-launch existing programs or conceptualize and introduce new global programs
• Provide tactical, day-to-day support for global ERGs across companies
• Develop and deliver program plans, business requirement documents, change management plans, communications, and post-implementation analysis
• Identify and track metrics to measure program adoption and success
• Integrate inclusive principles into all facets of DoorDash business
• Analyze data to show impact of inclusive culture programs on core business
• Productize and automate manual processes for continuous improvement and efficiency
• Report to the Head of DEI & Employee Experience; option to be 100% remote within the United States

Program Manager, Inclusive Culture

Product Marketing

• Take ownership of GTM processes such as lead-list assignment, pipeline coverage checks, and recurring reporting automation
• Design, build, and scale automations and AI-driven solutions that change how GTM operates
• Replace manual, repetitive sales processes with reliable, fast, and transparent workflows
• Build tools to improve merchant outcomes by connecting merchants with the right sellers
• Identify high-impact friction points, scope and deliver solutions, and track improvements in efficiency, accuracy, and reliability
• Partner cross-functionally with Sales, RevOps, Product, and Data Engineering to ensure solutions land smoothly
• Act as both builder and owner: develop automations end-to-end and drive adoption; report to Senior Manager on Sales Analytics team

GTM Engineer, Sales Analytics

Product Designer

• Conceptualize and design cohesive experiences across SevenRooms’ in-store software for global hospitality operators
• Create end-to-end user flows minimizing friction for restaurant operators
• Design high-fidelity interfaces and reusable design patterns specific to SevenRooms’ consumer-facing products
• Lead discovery research and usability tests to identify users’ needs and pain points
• Collaborate with the In-Store Product Team and product management to align on outcomes and guest experience innovations

People Operations

• The People Technology Product team builds internal tools and frameworks that power every employee’s journey at DoorDash, combining a hybrid “build + buy” approach to deliver intelligent, scalable, and people-centric experiences across hiring, onboarding, learning, performance, compensation, and more.
• The team partners closely with Engineering, Analytics, People/HR, and IT to design and develop products that connect and elevate the entire People Tech stack.
• DoorDash is on a mission to reimagine how employees work — and this role leads development of core platform capabilities—including AI-powered automation and a unified product experience.
• You’ll work at the heart of our hybrid custom and SaaS product ecosystem, connecting over 40 products and services into a streamlined employee experience.
• This role is perfect for a product leader who thrives in ambiguous 0 to 1 spaces, embodies systems thinking, and wants to leave their fingerprint on how DoorDash’s global workforce operates.

Customer Experience Manager

Software Engineer – Infrastructure, Autonomy & Robotics

Program Manager, Inclusive Culture

GTM Engineer, Sales Analytics

Product Designer

Senior Manager, People Product