HR Assistant
Zantech
ServiceNow
Job Level
JuniorMid-Level
Tech Stack
ServiceNow
About the role
- Provide quality operational support to People Team COE stakeholders, cross-departmental colleagues, and external vendors
- Support all phases of the employee lifecycle focusing on onboarding, digital employee file management, data changes, internal transfers, promotions, and offboarding
- Assist with employee pre-hire processes including contracts of employment, background checks, new hire paperwork and work authorization documentation in English, Portuguese and Spanish
- Identify opportunities to streamline Global HR processes to enhance efficiency and improve the employee experience
- Create and maintain physical onsite and electronic employee files
- Respond to general HR inquiries regarding HR policies, benefits, employee data, employment verifications and systems
- Collaborate with Recruiting, Payroll, Benefits, HRBPs, IT and other collaborators as needed
- Administer statutory regulatory HR documentation and reporting requirements for Brazil and Mexico, including coordination with the local Social Insurance office for enrollment and dis-enrollment of employees
- Individual contributor reporting to Sr. Lead, People Operations
Requirements
- Fluent in Portuguese, Spanish, and English, both verbal and written communication
- Bachelor's degree or experience in the HR related field
- 2+ years of HR or Recruiting related work experience in a high growth organization
- Familiarity with Brazil and Mexico employment requirements, policy, and procedures
- Experience with Workday or other HCM Systems
- (Preferred) Experience with ServiceNow HR Ticketing system
- Strong experience in G-Suite (including Google Slides, Google Sheets, Excel, Word etc)
- Ability to work independently with minimal direction and handle issues with a high sense of urgency and employee service focus
- Excellent attention to detail and interpersonal skills
- Ability to think outside of the box and work in a fast paced, high volume environment
- Ability to exercise sound judgment and discretion, maintaining confidentiality when required
